Fostering health information literacy through use of a virtual world Sheila Webber, Information School, University of Sheffield, UK Elisabeth Jacobsen Marrapodi, Trinitas Regional Medical Center, USA Rossana I. Barrios, Biblioteca Conrado F. Asenjo, University of Puerto Rico LILAC conference, London, April 2011
Second Life & Health Literacy
Marrapodi: a health literacy exhibit and quiz in SL
Barrios: Spanish Language health information literacy in SL
Webber: Health Information Literacy Corner on Infolit iSchool
Second Life (SL), a Virtual World (VW)
VW = persistent, multiuser, avatars, networked
3-D VW world, owned by (& trademark of) Linden Lab
Avatars- 3D representation of yourself – free to signup
Most things created by SL residents: SL fashion designers, architects, bakers, animal makers …. real economy in SL
Need to download SL browser & have good broadband connection & computer graphics card
Communication through text chat, Voice and Instant Messaging
C. 70,000 people online simultaneously, international, wide age range
Medical/ health use
Kirriemuir (2010) notes is a key subject area for education in virtual worlds
Low risk, can be lower cost, and evidence of engagement
Simulations, communications, diagnosis, anatomy, health education (e.g. McCallum et al, 2010; Wiecha, 2010)
“ 3-D virtual worlds provide users with a more immersive and socially interactive experience, as well as a feeling of embodiment that has the potential to facilitate the clinical communication process. ” Gorini (2008) “ I was not so confronting, but it puts you in that situation. You still wanted to solve that problem and fix that patient so you really got drawn into the whole situation. ” student quoted in Rogers (2009: 885)
What is Health Literacy?
Health Literacy is about being able to:
Why outreach in VR?
Health Literacy in the Virtual World of Second Life Elisabeth Jacobsen Marrapodi, Library Director Trinitas Regional Medical Center Elizabeth, New Jersey USA 2010 Research Award MLA/Hospital Libraries Section This research project has been partially funded with Federal funds from the National Library of Medicine, National Institutes of Health, Department of Health and Human Services, under Contract No. NO1-LM-6-3501 with New York University
Study: Can Online Interactive Games Improve Health Literacy?
Teaching Objective : Offer fun, educational, interactive Consumer Health Literacy quizzes using web 2.0 and a virtual platform (Second Life) to increase public awareness about signs and symptoms on selected health topics
Study Timeline: January 2010 – January 2011
Targeted Topics :
Target Populations: local community to global outreach
Website quizzes = 491
Website survey responses = 59
Second Life quizzes = 654
Second Life survey responses = 197
Advantages of online interactive games
For the Consumer:
Learn at your own pace
For the Educator:
Where your customers are
The Virtual World of Second Life HealthInfo Island
Traveling Mini-Exhibits in Second Life
Spanish-language tutorials and information on selected health issues, links to health sites, and meeting space for instructional events. Health Literacy Prototype for Hispanic Populations in Second Life ™ Rossana I. Barrios (PI Illios) Conrado F. Asenjo Library, UPR-RCM
… y los Hispanic Population in Second Life
Hispanic Population in SL
Entertainment / Leisure
Economic problems / unemployment
Addressing Information Needs
This community has information needs and might seek for it in-world.
… but it is usually in other languages.
Spanish Language Speakers
Every racial or ethnic group has specific health problems. The differences in health may result from:
Access to medical care
Medline Plus Español
Conrado F. Asenjo Library University of Puerto Rico, Medical Sciences Campus The main health sciences information resource center on the Island and is considered to have the most complete collection of its kind in the Caribbean. Collection and services support all health related academic programs.
Conrado F. Asenjo Library University of Puerto Rico, Medical Sciences Campus
Public university library: A s a resource library under the National Network of Libraries of Medicine , the institution is committed to providing and promoting use and access to information resources and databases among health professionals in the community, both individually and through affiliated institutions.
Information Services for the Public: The Library provides extensive information resources to serve the general public.
Health Literacy Prototype for Hispanic Populations in Second Life ™ Conrado F. Asenjo Library, UPR-RCM
We chose from CDA & OMDH reports as main Latinos ’ health problems
Guidance in evaluating health resources
Influenza A (H1N1)
Latinos & Health
Emphasis on informed decisions
Emphasis is in guidance and search, but not to replace health professional intervention.
Assessment of reliable health information.
Prevention and education.
The medical library as a trusted center of guidance and assistance to the community.
Previously evaluated and appropriate links for Hispanic populations.
Aimed at informed decision making
Outreach Strategies https://sites.google.com/a/upr.edu/tusaludbuscadistingueaprende Google Site
Health Information Literacy corner on Infolit iSchool Sheila Webber / Sheila Yoshikawa
Model of SCONUL 7 Pillars of information literacy, with examples of a search “ Should we panic about bird flu ” (Sheila Webber & students) HIV/AIDS information seeking related to SCONUL 7 Pillars (by Robin Ashford (SL Mochi), librarian at George Fox University, USA, & former community librarian in SL In addition to the heart/stroke quiz …
Teleport to health related places in SL e.g. Swine flu Virtual hallucinations HIV/AIDS quilt Tour of the Testis Health Commons HealthInfo Island
Venue for discussion, social events, CPD
Global outreach in real time crossing over all demographics, truly multinational
Content designed and created by SL Residents; create targeted material + use other people’s
Platform for education, entertainment, living
inworld “passers by”; awareness raising
Multiple channel strategy (net + virtual world)
Senior Lecturer, Information School
University of Sheffield.
firstname.lastname@example.org (SL SheilaYoshikawa)
SL: Sheila Yoshikawa
Elisabeth Jacobsen Marrapodi Library Director Trinitas Regional Medical Center Elizabeth, New Jersey USA EMarrapodi@Trinitas.org (Second Life: Brielle Coronet) http://www.slideshare.net/emarrapodi SL: Brielle Coronet Rossana I. Barrios Biblioteca Conrado F. Asenjo, University of Puerto Rico email@example.com SL: Pi Illios
Gorini, A. et al. (2008). “ A second life for eHealth: prospects for the use of 3-D virtual worlds in clinical psychology ” . Journal of Medical Internet Research ,10(3):e21 http://www.jmir.org/2008/3/e21/
Kirriemuir, J. (2010) Virtual worlds in education: why? http://www.slideshare.net/VirtualWorldWatch/sheffield-april-2010
McCallum, J., Ness, V. and Price, T. (2010) “ Exploring nursing students' decision-making skills whilst in a Second Life clinical simulation laboratory. ” Nurse education today. [corrected proof, in press, available online]
Rogers, L. (2009). “ Simulating clinical experience: Exploring Second Life as a learning tool for nurse education ” . In: Same places, different spaces: proceedings Ascilite Auckland 2009 . Figtree: ASCILITE. http://www.ascilite.org.au/conferences/auckland09/procs/rogers.pdf
Wiecha, J. et al. (2010) “ Learning in a Virtual World: Experience With Using Second Life for Medical Education. “ Journal of medical internet research , 12 (1). http://www.jmir.org/2010/1/e1/