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Small Business, Big Footprint: How New Ventures Can Win w/ Salesforce.com

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Ross Bauer
Ross Bauer
Technology
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Small Business, Big Footprint Ross Bauer, VP Product Development Plum Benefits. Jim Martin, Senior Director of Sales Operations Cyveillance Inc. Track 1: Becoming Customer Centric
SPEAKER INTRO/TRANSITION SLIDE Ross Bauer VP/Product Development [email_address]
[object Object],[object Object],[object Object],[object Object],[object Object],Plum Benefits is a leading provider of employee perks program. They negotiate and aggregate discounts to entertainment events (such as theater, sporting events, concerts, etc) and make them available to corporate employees via company-sponsored extranets. We currently provide service to approximately 25,000 corporations in the US.
Your slide title ,[object Object],[object Object],[object Object],[object Object],[object Object]
Jim Martin Senior Director of Sales Operations COMPANY NAME/LOGO Ross Bauer VP, Product Development Bryan Yeung Associate Sales Engineer Salesforce.com Moderated By: Our Customer Panel
Ross and his team have leveraged salesforce.com to automate and refine many areas of Plum Benefits’ business. In addition to utilizing out-of-the box applications like sales force and marketing automation, Plum Benefits have built and integrated several custom applications that enable them to a) improve quality of service and b) increase sales without increasing the need for human capital Ross Bauer VP/Product Development Hall of Fame ,[object Object],[object Object],[object Object],[object Object],Meet Him At: XXX
Plum Benefits Implementation Overview Salesforce Web Site Eloqua Finance & Accounting Call Center Content Mgmt Tracking Movement of content from salesforce to the web Contact syncing
Automating Repetitive Activities ,[object Object],[object Object],[object Object],[object Object],[object Object]
Create User Profile
Organize and Empower Sales and Service Reps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Content Management
 
Salesforce Web Site
Validating Email Domain
Providing Real-Time Web Site Service

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Small Business, Big Footprint: How New Ventures Can Win w/ Salesforce.com