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2010	
  Annual	
  NACRO	
  Conference	
  

       How	
  non-­‐profit	
  organisa/ons	
  can	
  
   communicate	
  with	
  their	
  target	
  audience	
  
    using	
  integrated	
  marke/ng	
  techniques.	
  
"Communica/ons	
  tools	
  don't	
  get	
  
 socially	
  interes/ng	
  un/l	
  they	
  get	
  
 technologically	
  boring."	
  	
  
  —	
  Clay	
  Shirky	
  (
  Here	
  Comes	
  Everybody:	
  The	
  Power	
  of	
  
  Organizing	
  Without	
  Organiza/ons)	
  	
  
3	
  Requirements	
  for	
  Involvement	
  
  1.  Genuine	
  interest	
  to	
  learn	
  what	
  your	
  
      customers	
  think	
  about	
  your	
  brand.	
  	
  

  2.  Ac/ve	
  listening.	
  	
  

  3.  Willingness	
  to	
  adapt	
  and	
  change.	
  	
  
hSp://exchange.telstra.com.au/	
  	
  
Focus	
  on	
  rela/onships,	
  NOT	
  
          technologies	
  
Four	
  strategies,	
  start	
  with	
  Learn	
  
The	
  Power	
  of	
  Viral	
  Marke/ng	
  
FREE	
  Rice	
  Game	
  
Interac/ve	
  Engagement	
  
"Dancing	
  in	
  the	
  Streets"	
  Flash	
  mob	
  on	
  
    Robson	
  St	
  in	
  Vancouver,	
  BC.	
  
Empower	
  &	
  Inspire	
  
Encourage	
  Open	
  Communica/on	
  
Set	
  Guidelines	
  
Relevant,	
  Fun,	
  Interac/ve,	
  and	
  lots	
  of	
  
              content	
  variety	
  
Sell	
  Merchandise	
  
Unite	
  People	
  for	
  a	
  Common	
  Cause	
  
Ask	
  Ques/ons	
  &	
  Reward	
  People	
  For	
  
             Par/cipa/ng	
  
Take	
  Ac/on	
  &	
  Show	
  Support	
  
Celebrate	
  the	
  Community	
  
hSp://mashable.com/guidebook/
          facebook/	
  	
  
hSp://mashable.com/guidebook/
           twiSer/	
  	
  
hSp://beth.typepad.com	
  	
  
hSp://dorkgirlblog.blogspot.com/	
  	
  

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I quantum 2010 annual nacro conference