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14DemingPrinciples:PartTwo
E L A B O R A T I N G O N T H E
B Y : R I C K H E V I E R
MANAGE
MENT
CONSUL
TING
W. Edwards Deming created
the 14 Deming Principles to
describe a way to manage
companies. Here’s an
elaboration on principles
three through five.
D E M I N G
rickhevier.com
#3
Deming.org states that principle number three is,
“Cease dependence on inspection to achieve
quality. Eliminate the need for inspection on a
mass basis by building quality into the product in
the first place.”
rickhevier.com
In the US, when they make cars, they get don’t inspect for defects in
the process of making the cars. They make the cars and then fix the
flaws at the end. In Japan, if they find a defect, they shut the process
down and, then, find a way to fix it, so it doesn’t happen again. Then
they start the process again. This is vital to pay attention to when
working on the effectiveness of a company. Defects and flaws should
be worked on right away during the process not after.
rickhevier.com
#4
Deming.org states that
principle number for is, “End
the practice of awarding
business on the basis of price
tag. Instead, minimize total
cost. Move toward a single
supplier for any one item, on a
long-term relationship of
loyalty and trust.”
rickhevier.com
So many companies are chasing nickels and dimes. Once a year
they reprice their products and services to make sure they get
the absolute best prices on everything. The only way you can
get quality is through long term relationships with vendors and
contractors. They learn to give the best services they can to
you over time. You don’t accomplish that by having to retrain
everyone on pricing constantly. It’s more expensive to chase
nickels and dimes. Get the best you can from vendors and
contractors not the least expensive. This will eventually help
you to reduce total costs.
rickhevier.com
#5
Deming.org states that practice number five is,
“Improve constantly and forever the system of
production and service, to improve quality and
productivity, and thus constantly decrease costs.”
rickhevier.com
T h e p o i n t i s t o r e d u c e v a r i a t i o n
a l o n g t h e w a y s o t h a t a c c u r a c y
i s m o r e a n d m o r e a t t a i n a b l e .
O n e w o u l d d o t h i s t h r o u g h
s t a t i s t i c a l a n a l y s i s . M a c h i n e s
t h a t a r e s u p p o s e d t o p u n c h a
h o l e i n a s h e e t o f m e t a l i n t h e
e x a c t c e n t e r s o m e t i m e s a r e o f f
c e n t e r . T h i s c o n f u s e s
c o m p a n i e s , a s t h e y p r o g r a m t h e
m a c h i n e s t o w o r k w i t h
p r e c i s e n e s s ; h o w e v e r , t h e r e i s
a l w a y s v a r i a t i o n i n l i f e , a n d i t
i s i m p o r t a n t t o t r y t o r e d u c e
t h e v a r i a t i o n b e t w e e n t h e h i g h s
a n d l o w s a s t i m e g o e s o n .
C o n s t a n t i m p r o v e m e n t i n t h i s
a r e a d o e s n o t c o m e s f r o m t h e
w o r k e r s , b u t t h e m a n a g e m e n t
t e a m . T h e m a n a g e m e n t t e a m
c a n o n l y d o t h i s , h o w e v e r ,
t h r o u g h c o n n e c t i n g w i t h t h e i r
w o r k e r s a n d u n d e r s t a n d i n g
w h a t t h e y f a c e o n a d a i l y
b a s i s .
"
C H E C K B A C K I N T W O
W E E K S F O R
“ E L A B O R A T I N G O N
T H E 1 4 D E M I N G
P R I N C I P L E S : P A R T
T H R E E ! ”
"
rickhevier.com
THANKYOU R i c k H e v i e r . c o m

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Elaborating on the 14 Deming Principles: Part Two

  • 1. 14DemingPrinciples:PartTwo E L A B O R A T I N G O N T H E B Y : R I C K H E V I E R
  • 2. MANAGE MENT CONSUL TING W. Edwards Deming created the 14 Deming Principles to describe a way to manage companies. Here’s an elaboration on principles three through five. D E M I N G rickhevier.com
  • 3. #3 Deming.org states that principle number three is, “Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.” rickhevier.com
  • 4. In the US, when they make cars, they get don’t inspect for defects in the process of making the cars. They make the cars and then fix the flaws at the end. In Japan, if they find a defect, they shut the process down and, then, find a way to fix it, so it doesn’t happen again. Then they start the process again. This is vital to pay attention to when working on the effectiveness of a company. Defects and flaws should be worked on right away during the process not after. rickhevier.com
  • 5. #4 Deming.org states that principle number for is, “End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move toward a single supplier for any one item, on a long-term relationship of loyalty and trust.” rickhevier.com
  • 6. So many companies are chasing nickels and dimes. Once a year they reprice their products and services to make sure they get the absolute best prices on everything. The only way you can get quality is through long term relationships with vendors and contractors. They learn to give the best services they can to you over time. You don’t accomplish that by having to retrain everyone on pricing constantly. It’s more expensive to chase nickels and dimes. Get the best you can from vendors and contractors not the least expensive. This will eventually help you to reduce total costs. rickhevier.com
  • 7. #5 Deming.org states that practice number five is, “Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.” rickhevier.com
  • 8. T h e p o i n t i s t o r e d u c e v a r i a t i o n a l o n g t h e w a y s o t h a t a c c u r a c y i s m o r e a n d m o r e a t t a i n a b l e . O n e w o u l d d o t h i s t h r o u g h s t a t i s t i c a l a n a l y s i s . M a c h i n e s t h a t a r e s u p p o s e d t o p u n c h a h o l e i n a s h e e t o f m e t a l i n t h e e x a c t c e n t e r s o m e t i m e s a r e o f f c e n t e r . T h i s c o n f u s e s c o m p a n i e s , a s t h e y p r o g r a m t h e m a c h i n e s t o w o r k w i t h p r e c i s e n e s s ; h o w e v e r , t h e r e i s a l w a y s v a r i a t i o n i n l i f e , a n d i t i s i m p o r t a n t t o t r y t o r e d u c e t h e v a r i a t i o n b e t w e e n t h e h i g h s a n d l o w s a s t i m e g o e s o n . C o n s t a n t i m p r o v e m e n t i n t h i s a r e a d o e s n o t c o m e s f r o m t h e w o r k e r s , b u t t h e m a n a g e m e n t t e a m . T h e m a n a g e m e n t t e a m c a n o n l y d o t h i s , h o w e v e r , t h r o u g h c o n n e c t i n g w i t h t h e i r w o r k e r s a n d u n d e r s t a n d i n g w h a t t h e y f a c e o n a d a i l y b a s i s .
  • 9. " C H E C K B A C K I N T W O W E E K S F O R “ E L A B O R A T I N G O N T H E 1 4 D E M I N G P R I N C I P L E S : P A R T T H R E E ! ” " rickhevier.com
  • 10. THANKYOU R i c k H e v i e r . c o m