Building Change Hardiness

Pitsel & Associates Ltd.
Character Survey:
Which symbol does not fit with
the others?
Z

Z
INTELLIGENT – Strong
decision makers
LATERAL THINKERS –
Prepared to look at all
sides
CREATIVE – Strong
imagination, Leaders
Preoccupied with SEX and
BOOZE

A predisposition that allows an
individual to accept the challenges
and changes in life with good
humour and resilience, which in
turn influences behavior that
prevents illness.

The workplace today is
stressful – especially for
managers

Managers are
required today to
have a more
nurturing style

Sir…I need
stroking.

It is also
difficult
for staff

Too much change too fast
can turn people into

Cranky

My greatest
fear is that
there is no
such thing as
PMS and this
is my real
personality.

Confounded

No one gets too old to learn a new
way of being stupid

Some people don’t need
management,
they need therapy

1. We feel we are losing
something

2. We are afraid that we will
appear incompetent

3. We may lose our affiliation to
our group

4. The territory appears new,
and perhaps even dangerous

5. We may not be sure of the
final destination

If success involves
struggles and uphill
climbing, individuals fall
into three categories:

Dedicated to a lifelong
ascent
Never quite satisfied with
where they are
Continuously ‘re-inventing’
themselves
and their organizations
Self motivated, disciplined
Thrive on challenges

Make some progress and
stop
Find a plateau where there
is minimal adversity
Receded from learning,
excitement, growth, and
higher achievements
Do just enough to remain
below the radar

Simply refuse to accept
challenges
Ignore potential to
avoid adversity
Expend energy avoiding
risks
Lack drive and ambition
Dead weight in the
organization

Cognitive psychology research has
found that people respond to
problems in consistent patterns that
do not change unless the
individual takes action to
modify the behavior.

:
People fall into two groups:
Pessimists
Optimists

Consider any adversity to be
permanent, all pervading, and
deeply personal.
They believe that any crisis
will never end, and that it will
destroy everything.
They also believe they can’t
do anything about it

See adversity and problems
as challenges
See problems as temporary,
limited, and external to
themselves.
Do not internalize issues,
and have a ‘This too shall
pass’ philosophy.

1. Were bored with life;
2. Found life to be
meaningless;
3. Considered change
to be threatening;

4. Believed themselves to be at
the mercy of their
circumstances;
5. Prepared for the worst; and
6. Considered the status quo to
be normal and viewed change as
unusual.

1. They believe that they have
an influence on their
environment and act consistently
with that belief;
2 Consistently consider how to
change situations for advantage
and never accept events at face
value;

3. Regard change as part of the
normal course of events;
4. View change as a helpful path
to positive development; and
5. Committed to learning and
personal transformation.

4 Critical
Characteristics
1. Commitment
2. Control
3. Challenge
4. Connection.

Having a purpose to life and
involvement in family, work,
community, social, friends,
religious faith, ourselves, etc.,
giving us a meaning to our lives

How much control we perceive
we have over any stressor will
influence how difficult the
stressor will be for us to cope
with.

Unit 16 - Social Psychology
© 2005 Ken Stange (including McGraw-Hill
Ryerson materials) 43
Locus of Control tells how we explain
our successes and failures.
Internal/external
Stable/unstable
Controllable/uncontrollable

• External Locus of
Control
–People luck,
weather,
chance
• Internal Locus of
Control
–Feel responsible
for own actions
–Believe you have
internal
resources
Created for T.E. Wealth by Patricia Pitsel,
Ph.D.

This happened to me
because of what I am, or
This happened to me
because of outside events

This is something that just
is—always,
Or
This is something that is
a fluke.

I could have avoided
this
Or
I could not have
avoided this.

I failed the exam because the bus was
un- typically late and I came too late to
be allowed to write.
Internal/external?
external
Stable/unstable?
unstable
Controllable/uncontrollable?
uncontrollable

Seeing our difficulties
as a challenge rather
than as a threat and
accepting that the only
thing in life that is
constant, is change

Creating and maintaining a
supportive, caring and encouraging
environment goes a long way to
enhancing and strengthening personal
hardiness.

Reframe how you see
situations

What do
you see?

Plank Check
How Many
planks are
there?

What Do You
See?

1. View adversity as a challenge rather
than a threat. Try your best to grow
and learn from whatever happens

2. Let go of things and that you
have no control over
For peace of mind,
resign as General
Manager of the
Universe

3. Be grateful for the
good things in life

4. Change Your Attitude
Everything can be taken from
man but one thing – the last
human freedom – to choose
one’s attitude to any given set
of circumstances”
Viktor Frankl

No matter what
happens, somebody
will find a way to
take it far too
seriously

Everybody in the
whole world
doesn’t hate you.
Some of the
smaller countries
are neutral.

I use to carry
grudges; then one
day I realized that
while I was carrying
a grudge, they were
out there dancing.
Buddy Hackett

5. Use Humour
• Relaxes muscles
• Reduces blood pressure
• Improves breathing
• Massages internal
organs
• Promotes secretion of
neuropeptides
Ph.D.

Difficult Situations

I HAVE ONE NERVE LEFT AND
YOU’RE GETTING ON IT!

6. Mental Imagery
&Visualization
• Get a comfortable
position
• Relax and concentrate
on deep breathing
• Let yourself be
receptive
Ph.D.

Visualization
A conscious
thought process
directed toward
self-improvement
Ph.D.

6. Mental Imagery
Involves unconscious
thoughts that become
conscious in the effort to
heal or make whole
“Imagination is more
powerful than knowledge”
Einstein
Ph.D.

3 Categories of Mental Imagery
1. Tranquil Natural
Scenes or images
that allow you to
relax and use all
your senses to
experience the
scene
Ph.D.

2. Behaviour Change
or images that allow
one to see and feel
oneself performing a
different, more health-
conscious behaviour
Ph.D.

Internal Body Images
3. Images or trips
inside the body to
observe damaged or
diseased organs or
tissue being healed
or repaired.
Ph.D.

Guided Mental Imagery
A variation where
images are
suggested by
another person
Ph.D.

A particularly useful
stress management
technique:

Picture yourself near a stream ...
Birds are singing in the crisp,
cool, mountain air.
No one
knows this
secret place.
The soothing sound of a gentle
waterfall fills the air with a
cascade of serenity.

The water is clear.
You can easily make out the face
of the person whose head you're
holding under the water ...

There now. Don’t you feel
better?

8. Ask for Help
Ph.D.

9. Get Counselling if Needed
Ph.D.
You Don’t have to be sick to get
better!

10. Practice Time Management
Ph.D.

And Remember . . .
.
Don’t let what you cannot do
interfere with what you can do

.
It’s not what you are –
it’s what you don’t
become that hurts.
.

HOW TIRED I FEEL…
I UNDERSTOOD SO MUCH
TODAY!
Ashleigh Brilliant

Building Change Hardiness

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