SlideShare a Scribd company logo
1 of 1
Download to read offline
RESOURCES
© Copyright 2014 Percussion Software, Inc. percussion.com
Web Analytics and Marketing Glossary
Learning to speak the language of web analytics is half the battle. Understand the components
of website analytics to design better strategies to meet your digital marketing goals.
Want more resources to improve your web marketing effectiveness? Visit www.percussion.com.
Average Time Spent
It can be defined as the
amount of time user spent
on your web ecosystem
across all visits.
Bounce Rate
Percentage of visits that
go only one page before
leaving the website.
CTA
Call to action.
Click-through Rate
Number of times a click is
made on a link(or button)
by the total impression.
Conversion Rate
Percentage of visits that
result in a conversion to a
goal.
Entry Page
First viewed page on the
site.
Exit Page
Last viewed page on the
site.
KPI
Key performance indicator
defined by user that is
important in determining
the success of an initiative.
New Vs Return
Visitors
The ratio of new to
returning visitors. This is
an important metrics to
measure quality of the page
content and user loyalty.
Page Load Time
Average time to load the
entire webpage.
Page Views
Used to convey relative
popularity of pages within
your site. Number of
pages successfully loaded
from your site for visitors.
This excludes error pages
and views by search
engine robots/spiders.
Pageviews/Visit
This is an excellent indicator
of how compelling and
accessible your content is.
Referral Site
used to determine the
source of your web traffic
and is defined as the site
URL or title where your
visitors came from.
Session
An instance of 1 visitor
browsing a site.
Social Referral
This helps to analyze and
understand that which
social network is referring
the highest quality traffic to
your school’s website.
Transactions
The total number of
transaction occurred (for
e-commerce enabled
websites)
Visits
Measures the number of
people who come to your
site. Generally measured
within a 30 minute time
span from the first visit, so
if a visitor visits your site,
goes away and comes back
35 minutes later and clicks
around, his activity would
be considered 2 visits.
User Timings
The average time it takes
for the timed code to
execute.
Percussion Software, Inc.
600 Unicorn Park Drive
Woburn, MA 01801
Toll Free 800 283 0800
Tel. 781 438 9900
About Percussion
Percussion Software’s award-winning web content management system is used by financial services
institutions, higher education, government agencies, and businesses. Marketers use Percussion CMS to
create, publish, and share content that drives web traffic, engages visitors, and looks great on any device.
Percussion customers love our unique coaching program, drag-and-drop editing, built-in blogs, responsive
mobile templates, SEO tools, and fast migration with LiveFirst. Leading customers include Sunoco, the
Commonwealth of Massachusetts, Cornell University, and the U.S. Department of Health & Human
Services.

More Related Content

More from Percussion Software

Survive Mobilegeddon: Designing for the Mobile Web
Survive Mobilegeddon: Designing for the Mobile WebSurvive Mobilegeddon: Designing for the Mobile Web
Survive Mobilegeddon: Designing for the Mobile WebPercussion Software
 
How to Promote Your New Website: 12 Things to Do Before and After Launch
How to Promote Your New Website: 12 Things to Do Before and After LaunchHow to Promote Your New Website: 12 Things to Do Before and After Launch
How to Promote Your New Website: 12 Things to Do Before and After LaunchPercussion Software
 
Fuel Your Digital Marketing Initiatives with Scalable Content Strategy
Fuel Your Digital Marketing Initiatives with Scalable Content StrategyFuel Your Digital Marketing Initiatives with Scalable Content Strategy
Fuel Your Digital Marketing Initiatives with Scalable Content StrategyPercussion Software
 
Website Redesign Survival Guide for Marketers
Website Redesign Survival Guide for MarketersWebsite Redesign Survival Guide for Marketers
Website Redesign Survival Guide for MarketersPercussion Software
 
11 Signs It's Time to Break Up with Your CMS - 2015 Mixtape
11 Signs It's Time to Break Up with Your CMS - 2015 Mixtape11 Signs It's Time to Break Up with Your CMS - 2015 Mixtape
11 Signs It's Time to Break Up with Your CMS - 2015 MixtapePercussion Software
 
How to Write a Request for Proposal (RFP) for Web Content Management
How to Write a Request for Proposal (RFP) for Web Content ManagementHow to Write a Request for Proposal (RFP) for Web Content Management
How to Write a Request for Proposal (RFP) for Web Content ManagementPercussion Software
 
Using Video Analytics to Measure Effectiveness and Set Metrics for Success
Using Video Analytics to Measure Effectiveness and Set Metrics for SuccessUsing Video Analytics to Measure Effectiveness and Set Metrics for Success
Using Video Analytics to Measure Effectiveness and Set Metrics for SuccessPercussion Software
 
Google Analytics for Marketers: Which Website Metrics Really Matter? Full Sli...
Google Analytics for Marketers: Which Website Metrics Really Matter? Full Sli...Google Analytics for Marketers: Which Website Metrics Really Matter? Full Sli...
Google Analytics for Marketers: Which Website Metrics Really Matter? Full Sli...Percussion Software
 
Increase Conversions on Content Rich Websites Using Personalization
Increase Conversions on Content Rich Websites Using PersonalizationIncrease Conversions on Content Rich Websites Using Personalization
Increase Conversions on Content Rich Websites Using PersonalizationPercussion Software
 
TinyMCE Editor - Rhythmyx: Powerful Website Management Platform
TinyMCE Editor - Rhythmyx: Powerful Website Management PlatformTinyMCE Editor - Rhythmyx: Powerful Website Management Platform
TinyMCE Editor - Rhythmyx: Powerful Website Management PlatformPercussion Software
 
Web Analytics: Defining & Driving Key Performance Indicators for Your Higher ...
Web Analytics: Defining & Driving Key Performance Indicators for Your Higher ...Web Analytics: Defining & Driving Key Performance Indicators for Your Higher ...
Web Analytics: Defining & Driving Key Performance Indicators for Your Higher ...Percussion Software
 
SEO Crash Course - Go from White Belt to Ninja in Search Optimization
SEO Crash Course - Go from White Belt to Ninja in Search OptimizationSEO Crash Course - Go from White Belt to Ninja in Search Optimization
SEO Crash Course - Go from White Belt to Ninja in Search OptimizationPercussion Software
 
How to Build a Content Marketing Strategy That Works
How to Build a Content Marketing Strategy That WorksHow to Build a Content Marketing Strategy That Works
How to Build a Content Marketing Strategy That WorksPercussion Software
 
Web Accessibility Compliance in Higher Education - Fully Meet Legal Requireme...
Web Accessibility Compliance in Higher Education - Fully Meet Legal Requireme...Web Accessibility Compliance in Higher Education - Fully Meet Legal Requireme...
Web Accessibility Compliance in Higher Education - Fully Meet Legal Requireme...Percussion Software
 
Make Your Website Your Best Admissions Officer with Real-Time Personalization
Make Your Website Your Best Admissions Officer with Real-Time PersonalizationMake Your Website Your Best Admissions Officer with Real-Time Personalization
Make Your Website Your Best Admissions Officer with Real-Time PersonalizationPercussion Software
 
Don’t Stop at Responsive: Optimize Your Site to Increase Conversions on Mobile
Don’t Stop at Responsive: Optimize Your Site to Increase Conversions on MobileDon’t Stop at Responsive: Optimize Your Site to Increase Conversions on Mobile
Don’t Stop at Responsive: Optimize Your Site to Increase Conversions on MobilePercussion Software
 
How to Personalize Your Website Content in the Moment
How to Personalize Your Website Content in the MomentHow to Personalize Your Website Content in the Moment
How to Personalize Your Website Content in the MomentPercussion Software
 
How to Redesign for Student Success Like the Princeton Review
How to Redesign for Student Success Like the Princeton ReviewHow to Redesign for Student Success Like the Princeton Review
How to Redesign for Student Success Like the Princeton ReviewPercussion Software
 
Liberating Your Content for Cross-Channel Distribution
Liberating Your Content for Cross-Channel DistributionLiberating Your Content for Cross-Channel Distribution
Liberating Your Content for Cross-Channel DistributionPercussion Software
 

More from Percussion Software (20)

Survive Mobilegeddon: Designing for the Mobile Web
Survive Mobilegeddon: Designing for the Mobile WebSurvive Mobilegeddon: Designing for the Mobile Web
Survive Mobilegeddon: Designing for the Mobile Web
 
How to Promote Your New Website: 12 Things to Do Before and After Launch
How to Promote Your New Website: 12 Things to Do Before and After LaunchHow to Promote Your New Website: 12 Things to Do Before and After Launch
How to Promote Your New Website: 12 Things to Do Before and After Launch
 
Fuel Your Digital Marketing Initiatives with Scalable Content Strategy
Fuel Your Digital Marketing Initiatives with Scalable Content StrategyFuel Your Digital Marketing Initiatives with Scalable Content Strategy
Fuel Your Digital Marketing Initiatives with Scalable Content Strategy
 
Website Redesign Survival Guide for Marketers
Website Redesign Survival Guide for MarketersWebsite Redesign Survival Guide for Marketers
Website Redesign Survival Guide for Marketers
 
11 Signs It's Time to Break Up with Your CMS - 2015 Mixtape
11 Signs It's Time to Break Up with Your CMS - 2015 Mixtape11 Signs It's Time to Break Up with Your CMS - 2015 Mixtape
11 Signs It's Time to Break Up with Your CMS - 2015 Mixtape
 
How to Write a Request for Proposal (RFP) for Web Content Management
How to Write a Request for Proposal (RFP) for Web Content ManagementHow to Write a Request for Proposal (RFP) for Web Content Management
How to Write a Request for Proposal (RFP) for Web Content Management
 
Using Video Analytics to Measure Effectiveness and Set Metrics for Success
Using Video Analytics to Measure Effectiveness and Set Metrics for SuccessUsing Video Analytics to Measure Effectiveness and Set Metrics for Success
Using Video Analytics to Measure Effectiveness and Set Metrics for Success
 
Google Analytics for Marketers: Which Website Metrics Really Matter? Full Sli...
Google Analytics for Marketers: Which Website Metrics Really Matter? Full Sli...Google Analytics for Marketers: Which Website Metrics Really Matter? Full Sli...
Google Analytics for Marketers: Which Website Metrics Really Matter? Full Sli...
 
Increase Conversions on Content Rich Websites Using Personalization
Increase Conversions on Content Rich Websites Using PersonalizationIncrease Conversions on Content Rich Websites Using Personalization
Increase Conversions on Content Rich Websites Using Personalization
 
TinyMCE Editor - Rhythmyx: Powerful Website Management Platform
TinyMCE Editor - Rhythmyx: Powerful Website Management PlatformTinyMCE Editor - Rhythmyx: Powerful Website Management Platform
TinyMCE Editor - Rhythmyx: Powerful Website Management Platform
 
Web Analytics: Defining & Driving Key Performance Indicators for Your Higher ...
Web Analytics: Defining & Driving Key Performance Indicators for Your Higher ...Web Analytics: Defining & Driving Key Performance Indicators for Your Higher ...
Web Analytics: Defining & Driving Key Performance Indicators for Your Higher ...
 
SEO Crash Course - Go from White Belt to Ninja in Search Optimization
SEO Crash Course - Go from White Belt to Ninja in Search OptimizationSEO Crash Course - Go from White Belt to Ninja in Search Optimization
SEO Crash Course - Go from White Belt to Ninja in Search Optimization
 
How to Build a Content Marketing Strategy That Works
How to Build a Content Marketing Strategy That WorksHow to Build a Content Marketing Strategy That Works
How to Build a Content Marketing Strategy That Works
 
Web Accessibility Compliance in Higher Education - Fully Meet Legal Requireme...
Web Accessibility Compliance in Higher Education - Fully Meet Legal Requireme...Web Accessibility Compliance in Higher Education - Fully Meet Legal Requireme...
Web Accessibility Compliance in Higher Education - Fully Meet Legal Requireme...
 
Make Your Website Your Best Admissions Officer with Real-Time Personalization
Make Your Website Your Best Admissions Officer with Real-Time PersonalizationMake Your Website Your Best Admissions Officer with Real-Time Personalization
Make Your Website Your Best Admissions Officer with Real-Time Personalization
 
Debunking the Top 10 Web Myths
Debunking the Top 10 Web MythsDebunking the Top 10 Web Myths
Debunking the Top 10 Web Myths
 
Don’t Stop at Responsive: Optimize Your Site to Increase Conversions on Mobile
Don’t Stop at Responsive: Optimize Your Site to Increase Conversions on MobileDon’t Stop at Responsive: Optimize Your Site to Increase Conversions on Mobile
Don’t Stop at Responsive: Optimize Your Site to Increase Conversions on Mobile
 
How to Personalize Your Website Content in the Moment
How to Personalize Your Website Content in the MomentHow to Personalize Your Website Content in the Moment
How to Personalize Your Website Content in the Moment
 
How to Redesign for Student Success Like the Princeton Review
How to Redesign for Student Success Like the Princeton ReviewHow to Redesign for Student Success Like the Princeton Review
How to Redesign for Student Success Like the Princeton Review
 
Liberating Your Content for Cross-Channel Distribution
Liberating Your Content for Cross-Channel DistributionLiberating Your Content for Cross-Channel Distribution
Liberating Your Content for Cross-Channel Distribution
 

Recently uploaded

Social media, ppt. Features, characteristics
Social media, ppt. Features, characteristicsSocial media, ppt. Features, characteristics
Social media, ppt. Features, characteristicswasim792942
 
Welcome to DataMetricks Consulting (1).pptx
Welcome to DataMetricks Consulting (1).pptxWelcome to DataMetricks Consulting (1).pptx
Welcome to DataMetricks Consulting (1).pptxdatametricks
 
Best 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In ChandigarhBest 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In Chandigarhhamitthakurdma01
 
Unraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptxUnraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptxelizabethella096
 
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15SearchNorwich
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendayMaharshBenday
 
Press Release Distribution Evolving with Digital Trends.pdf
Press Release Distribution Evolving with Digital Trends.pdfPress Release Distribution Evolving with Digital Trends.pdf
Press Release Distribution Evolving with Digital Trends.pdfPR Wires
 
Elevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdfElevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdfevithatojoparel
 
Discover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your LifestyleDiscover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your LifestyleMy Heart Throw Pillow
 
Instant Digital Issuance: An Overview With Critical First Touch Best Practices
Instant Digital Issuance: An Overview With Critical First Touch Best PracticesInstant Digital Issuance: An Overview With Critical First Touch Best Practices
Instant Digital Issuance: An Overview With Critical First Touch Best PracticesMedia Logic
 
FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756dollysharma2066
 
The+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdfThe+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdfSocial Samosa
 
Alpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptxAlpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptxDave McCallum
 
Enhancing Business Visibility PR Firms in San Francisco
Enhancing Business Visibility PR Firms in San FranciscoEnhancing Business Visibility PR Firms in San Francisco
Enhancing Business Visibility PR Firms in San Franciscosanfranciscoprfirms
 
personal branding kit for music business
personal branding kit for music businesspersonal branding kit for music business
personal branding kit for music businessbrjohnson6
 
Busty Desi⚡Call Girls in Sector 49 Noida Escorts >༒8448380779 Escort Service
Busty Desi⚡Call Girls in Sector 49 Noida Escorts >༒8448380779 Escort ServiceBusty Desi⚡Call Girls in Sector 49 Noida Escorts >༒8448380779 Escort Service
Busty Desi⚡Call Girls in Sector 49 Noida Escorts >༒8448380779 Escort ServiceDelhi Call girls
 
Unlocking the Mystery of the Voynich Manuscript
Unlocking the Mystery of the Voynich ManuscriptUnlocking the Mystery of the Voynich Manuscript
Unlocking the Mystery of the Voynich Manuscriptelizabethella096
 
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptxUnveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptxelizabethella096
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendayMaharshBenday
 

Recently uploaded (20)

Social media, ppt. Features, characteristics
Social media, ppt. Features, characteristicsSocial media, ppt. Features, characteristics
Social media, ppt. Features, characteristics
 
Welcome to DataMetricks Consulting (1).pptx
Welcome to DataMetricks Consulting (1).pptxWelcome to DataMetricks Consulting (1).pptx
Welcome to DataMetricks Consulting (1).pptx
 
Best 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In ChandigarhBest 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In Chandigarh
 
Unraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptxUnraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptx
 
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh Benday
 
Press Release Distribution Evolving with Digital Trends.pdf
Press Release Distribution Evolving with Digital Trends.pdfPress Release Distribution Evolving with Digital Trends.pdf
Press Release Distribution Evolving with Digital Trends.pdf
 
Elevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdfElevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdf
 
Discover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your LifestyleDiscover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your Lifestyle
 
Instant Digital Issuance: An Overview With Critical First Touch Best Practices
Instant Digital Issuance: An Overview With Critical First Touch Best PracticesInstant Digital Issuance: An Overview With Critical First Touch Best Practices
Instant Digital Issuance: An Overview With Critical First Touch Best Practices
 
FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756
 
The+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdfThe+State+of+Careers+In+Retention+Marketing-2.pdf
The+State+of+Careers+In+Retention+Marketing-2.pdf
 
Alpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptxAlpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptx
 
Enhancing Business Visibility PR Firms in San Francisco
Enhancing Business Visibility PR Firms in San FranciscoEnhancing Business Visibility PR Firms in San Francisco
Enhancing Business Visibility PR Firms in San Francisco
 
personal branding kit for music business
personal branding kit for music businesspersonal branding kit for music business
personal branding kit for music business
 
Busty Desi⚡Call Girls in Sector 49 Noida Escorts >༒8448380779 Escort Service
Busty Desi⚡Call Girls in Sector 49 Noida Escorts >༒8448380779 Escort ServiceBusty Desi⚡Call Girls in Sector 49 Noida Escorts >༒8448380779 Escort Service
Busty Desi⚡Call Girls in Sector 49 Noida Escorts >༒8448380779 Escort Service
 
Unlocking the Mystery of the Voynich Manuscript
Unlocking the Mystery of the Voynich ManuscriptUnlocking the Mystery of the Voynich Manuscript
Unlocking the Mystery of the Voynich Manuscript
 
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
 
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptxUnveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh Benday
 

Web Analytics and Marketing Glossary

  • 1. RESOURCES © Copyright 2014 Percussion Software, Inc. percussion.com Web Analytics and Marketing Glossary Learning to speak the language of web analytics is half the battle. Understand the components of website analytics to design better strategies to meet your digital marketing goals. Want more resources to improve your web marketing effectiveness? Visit www.percussion.com. Average Time Spent It can be defined as the amount of time user spent on your web ecosystem across all visits. Bounce Rate Percentage of visits that go only one page before leaving the website. CTA Call to action. Click-through Rate Number of times a click is made on a link(or button) by the total impression. Conversion Rate Percentage of visits that result in a conversion to a goal. Entry Page First viewed page on the site. Exit Page Last viewed page on the site. KPI Key performance indicator defined by user that is important in determining the success of an initiative. New Vs Return Visitors The ratio of new to returning visitors. This is an important metrics to measure quality of the page content and user loyalty. Page Load Time Average time to load the entire webpage. Page Views Used to convey relative popularity of pages within your site. Number of pages successfully loaded from your site for visitors. This excludes error pages and views by search engine robots/spiders. Pageviews/Visit This is an excellent indicator of how compelling and accessible your content is. Referral Site used to determine the source of your web traffic and is defined as the site URL or title where your visitors came from. Session An instance of 1 visitor browsing a site. Social Referral This helps to analyze and understand that which social network is referring the highest quality traffic to your school’s website. Transactions The total number of transaction occurred (for e-commerce enabled websites) Visits Measures the number of people who come to your site. Generally measured within a 30 minute time span from the first visit, so if a visitor visits your site, goes away and comes back 35 minutes later and clicks around, his activity would be considered 2 visits. User Timings The average time it takes for the timed code to execute. Percussion Software, Inc. 600 Unicorn Park Drive Woburn, MA 01801 Toll Free 800 283 0800 Tel. 781 438 9900 About Percussion Percussion Software’s award-winning web content management system is used by financial services institutions, higher education, government agencies, and businesses. Marketers use Percussion CMS to create, publish, and share content that drives web traffic, engages visitors, and looks great on any device. Percussion customers love our unique coaching program, drag-and-drop editing, built-in blogs, responsive mobile templates, SEO tools, and fast migration with LiveFirst. Leading customers include Sunoco, the Commonwealth of Massachusetts, Cornell University, and the U.S. Department of Health & Human Services.