Your guided tour of PeopleVoxThe warehouse management system built for eCommerce fulfilment                               ...
Table of Contents                                                             DownloadIntroduction                        ...
Introduction                                             DownloadPeopleVoxs warehouse management system is built for compa...
Part 1:                    Goods in                                                 DownloadGoods in is the process of rec...
Part 2:                   Put away                                                 DownloadPut away involves moving invent...
Part 3:                    Order picking                                            DownloadOrder picking is the process o...
Part 4: Despatch                                                                    DownloadDespatch is the process of pre...
Free download:                                                                                    "A quick guide to       ...
Part 6: Inventory managementInventory management is the continual process of managing the location and quantity ofinventor...
Part 7:                    Stock take                                               DownloadA stock take is the process du...
Part 8:                    Reporting                                                Read moreThe reports that you get from...
Part 9:                   Getting started                                          DownloadPeopleVox was founded in part o...
Learn more about PeopleVoxThe warehouse management system built for eCommerce fulfilment                       Or request ...
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Your guided tour of PeopleVox - the warehouse management system for ecommerce fulfilment

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Your guided tour of PeopleVox - the warehouse management system for ecommerce fulfilment

  1. 1. Your guided tour of PeopleVoxThe warehouse management system built for eCommerce fulfilment Download Tweet this eBook Share on Facebook Share on Linkedin
  2. 2. Table of Contents DownloadIntroduction Part 5: ReturnsPart 1: Goods in Part 6: Inventory managementPart 2: Put away Part 7: Stock takePart 3: Order picking Part 8: ReportingPart 4: Despatch Part 9: Getting started Tweet this eBook Share on Facebook Share on Linkedin
  3. 3. Introduction DownloadPeopleVoxs warehouse management system is built for companies that want to run theirefulfilment like the leading online retailers and third-party logistics companies.This PeopleVox ebook provides an introduction to the warehouse and order fulfilment process asthey are working every day to deliver eCommerce warehouses a slick operation.Each of the processes included in this introduction to PeopleVox is accompanied by a one sideoverview of the steps involved and the reasons companies put the system in. Tweet this eBook Share on Facebook Share on Linkedin
  4. 4. Part 1: Goods in DownloadGoods in is the process of receiving deliveries into the warehouse and results in you making anadjustment to your inventory levels to include the new arrivals.It is common for the goods in process to include a reconciliation of what has been receivedagainst either a pre-advice from the supplier or a purchase order. Tweet this eBook Share on Facebook Share on Linkedin
  5. 5. Part 2: Put away DownloadPut away involves moving inventory that has just been received at goods in and storing it awayin the warehouse.Successful efulfilment companies are focused on getting new deliveries checked in to stock andput away as quickly as possible.This means minimising the distance travelled when putting away by guiding warehouse teamson the fastest route through the warehouse, finding items of the same SKU (stock keepingunit), historical storage locations and empty locations for the new inventory. Tweet this eBook Share on Facebook Share on Linkedin
  6. 6. Part 3: Order picking DownloadOrder picking is the process of removing inventory from your warehouse against a sales orderthat has been placed with you.Companies in eCommerce are employing different order picking methods to suit the profile oftheir sales orders.The profile of orders for efulfilment is typically defined by whether the orders are from their ownwebsite with multiple line items or are from a marketplaces that more often than not result insingle line item orders.The key here is to give you the tools efulfilment order picking challenges and the traditionalrequirements for direct to store delivery and wholesale orders. Tweet this eBook Share on Facebook Share on Linkedin
  7. 7. Part 4: Despatch DownloadDespatch is the process of preparing the order(s) for delivery.For eCommerce the majority of despatches involve Packing the order so it is ready to ship andapplying the correct shipping labels so it can be collected by parcel carriers.It is also common for companies to prepare eCommerce orders to be loaded onto their own fleetfor delivery direct to consumer or to their own stores for in store collection.Orders for wholesale or for retail store replenishment are usually despatched in pallet loads witha pallet distributor or through a companys own fleet. Tweet this eBook Share on Facebook Share on Linkedin
  8. 8. Free download: "A quick guide to PeopleVoxsPart 5: Returns Returns"Returns occur when a customer rejects an order that is delivered to them or the delivery fails.eCommerce returns vary as a % of sales depending on the type of products sold and the peoplewho buy them.If a company sends 1,000 orders a week a minimum of 50 will be returned based on a 5% returnrate, which would be considered exceptionally low in efulfilment.Returns come with the efulfilment territory so processing them efficiently is critical to success.Rapidly processing returns is important to ensure customer satisfaction, inventory is availablefor resale and the labour costs associated with handling them are minimised. Tweet this eBook Share on Facebook Share on Linkedin
  9. 9. Part 6: Inventory managementInventory management is the continual process of managing the location and quantity ofinventory in the warehouse to optimise the use of space and the order fulfilment process.The aim for retailers is to carry the minimum required inventory to attain the highest rate ofsales possible taking into consideration available space, supply lead times, replenishment,returns, costs of carrying the inventory and the predicted demand.Successful inventory management is dependent on accurate inventory figures that yourwarehouse team, purchasing, finance and your sales channel managers can rely on. Tweet this eBook Share on Facebook Share on Linkedin
  10. 10. Part 7: Stock take DownloadA stock take is the process during which inventory is counted and a comparison is made to itsexisting inventory count.A decision whether to accept the new inventory figure or reject it and investigate will depend onthe variance between the two inventory figures in value and / or volume.Regular stock taking is common in eCommerce as companies need to ensure an accurateinventory is maintained for their sales channels.The efulfilment companies that operate the best stock take process are doing it less regularly,more quickly and avoiding any interruption to their order fulfilment rate. Tweet this eBook Share on Facebook Share on Linkedin
  11. 11. Part 8: Reporting Read moreThe reports that you get from your warehouse management system are critical to yourbusinesses success.Key reports for our efulfilment Clients include stock valuation, what to reorder, combined salesby channel and sales order summary.Each department within an eCommerce company needs different information and no twocompanies are the same. Reports can be filtered, searched, edited to give your business theexact reports it needs. Tweet this eBook Share on Facebook Share on Linkedin
  12. 12. Part 9: Getting started DownloadPeopleVox was founded in part out of the frustrations experienced by the 100,000s companiesthat have made the commitment to install a warehouse management system.In the past, getting a warehouse management system live has taken 6-12 months and 100s ofhours of consulting to get right.PeopleVox are obsessed with providing eCommerce businesses with the tools they need to getstarted with a warehouse management system more quickly than has ever been possible. Tweet this eBook Share on Facebook Share on Linkedin
  13. 13. Learn more about PeopleVoxThe warehouse management system built for eCommerce fulfilment Or request a free order fulfilment evaluation Tweet this eBook Share on Facebook Share on Linkedin
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