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Salary update - Q3 2012




Quarterly
salary update
Your very own quarterly review of advertised salaries across the UK


                  Q3
                    2012




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Salary update - Q3 2012                                                                Page 2 of 8   Salary update - Q3 2012                                                                                      Page 3 of 8




                                                                                                       Overall general staffing salaries                           Top 5 jobs in demand this quarter
                                                                                                                     2012                  2011


                                                                                                                -0.21%




                                                                                                           ►
                                                                                                                               Perm                              Administrator            Secretary               Sales

                                                                                                                                          -0.44%




                                                                                                                                      ►
                                 A word from Steven Kirkpatrick,                                                                                      Perm
                                                                                                                                                                           Customer Service           Telesales

                                 Managing Director at Office Angels
                                                                                                       How to earn what you deserve: Steven Kirkpatrick


                                                                                                         “We tell job seekers that it is important to think about how much money they are worth when looking
    “Welcome to our first quarterly report on salaries. This new report will look in detail               for a new role. While salaries vary from job to job, our salary update is a useful indicator of what
     at salaries across the country, assessing how salaries differ between different roles                candidates can expect based on their role and location.
     and across various UK regions.                                                                      “While there are many factors to consider when going for a job – career potential, the company’s
                                                                                                          reputation, culture, benefits and people – salary is still the most important thing for many people. If you
    “Looking back over quarter three, advertised salaries have been largely holding firm                  feel you are worth a higher salary for an advertised role, there are a number of steps you should take.
     according to mysalarychecker.com*. Advertised pay rates for temporary roles have
                                                                                                         “First, you should take an honest look at your skills, experience, position and industry and – with these
     hardly changed and there is some good news for job hunters as the numbers of                         factors in mind – how much you feel you should be taking home. It is important that you can show
     permanent roles on offer are showing signs of increasing.                                            how the skills and experience you offer corresponds with your desired salary.

    “Average salaries for permanent general staffing roles declined modestly last                        “Thorough research of the company will give you an idea of how flexible you can expect your
                                                                                                          prospective employer to be. Once you are in the interview room, you should take a balanced
     month. We will get a better sense over the coming months if the slight decline                       approach – emphasise that your expectations are negotiable. This will show your employer that
     in salaries is the start of a bigger trend.”                                                         you are ambitious but realistic and enthusiastic about the role.”




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Salary update - Q3 2012                                                                                                   Page 4 of 8    Salary update - Q3 2012                                                                                                                                                                                                                                                 Page 5 of 8




  Salary change by region                                                                                                                  Advertised salaries July - September 2012
Almost all areas of the UK have seen a modest increase in salaries across most roles. The East Midlands has
enjoyed a large increase in salaries for administrators (+3.4%), while the South West has seen the most convincing
increase in salaries for customer service roles. Salaries for sales advisors are up across the country, though with large                    Change in permanent salary by month across quarter                                                                                                                                                                                                       July
variations: increases of +3.8% across the East Midlands and +2.9% in the South East, in contrast to just +0.1% in                                                                                                                                                                                                                                                                                     August
Yorkshire. The biggest negative change was in East Midlands, with salaries in retail down -0.7%.                                            30                                                                                                                                                                                                                                                        September
                                                                                                                                            25

Scotland                                                                                                                 North East         20
                                                                                                                                            15
2.0%                    1.7%
                               2.3% 1.8%                                                           2.2% 2.4%             2.4%
                                                                                            1.6%                                            10




                                                                                                                                                    £20,014
                                                                                                                                                              £19,967
                                                                                                                                                                        £19,966

                                                                                                                                                                                  £16,779
                                                                                                                                                                                            £16,750
                                                                                                                                                                                                      £16,698

                                                                                                                                                                                                                £16,515
                                                                                                                                                                                                                          £16,443
                                                                                                                                                                                                                                    £16,412

                                                                                                                                                                                                                                              £28,612
                                                                                                                                                                                                                                                        £28,583
                                                                                                                                                                                                                                                                  £28,506

                                                                                                                                                                                                                                                                            £21,380
                                                                                                                                                                                                                                                                                      £21,301
                                                                                                                                                                                                                                                                                                £21,250

                                                                                                                                                                                                                                                                                                          £28,662
                                                                                                                                                                                                                                                                                                                    £28,607
                                                                                                                                                                                                                                                                                                                              £28,495

                                                                                                                                                                                                                                                                                                                                        £14,892
                                                                                                                                                                                                                                                                                                                                                  £14,831
                                                                                                                                                                                                                                                                                                                                                            £14,830

                                                                                                                                                                                                                                                                                                                                                                      £17,536
                                                                                                                                                                                                                                                                                                                                                                                £17,476
                                                                                                                                                                                                                                                                                                                                                                                          £17,453

                                                                                                                                                                                                                                                                                                                                                                                                    £19,239
                                                                                                                                                                                                                                                                                                                                                                                                              £19,235
                                                                                                                                                                                                                                                                                                                                                                                                                        £19,211
       1.1%                                                                                                                      1.1%
                0.1%                                                                                              0.2%
                                                                                                                                             5


                                                                                                                                                   Administrator                   Customer                     Receptionist                     Office                       Secretary                             PA                        Retail                       Sales                      Telesales
                                                                                                                                                                                    service                                                     manager                                                                                                                   advisor
North West                                                                                                                Yorkshire
2.6%                    2.5%                                                                       2.5% 2.9%
                                                                                            1.7%                         1.7% 2.0%
       0.4%                    0.4% 0.6%                                                                          0.1%
                                                                                                                                           Salaries across the UK
                -0.1%

West Midlands                                                                                                     East Midlands
                                                                                            3.4%                  3.7%
                        2.2%                                                                                                                                                        “Over the past quarter, we have seen a steady increase of roles within the financial sectors,
          1.5%                 1.5% 1.2%                                                                                         1.2%                                                especially those working with payroll and accountancy firms, eg role of part-qualified
0.6% 1.1%                                                                                          0.5%                  0.4%
                                                                                                                                                                                     accountant.
                                                                                                                                                                                    “We are seeing roles within the insurance sector increasing.
                                                                                                          -0.7%
                                                                                                                                                                                    “In our part of the South East, we are seeing a greater number of roles within technology,
Wales                                                                                                                            East                                                especially a need for web designers, reflecting an increased investment in digital content.
                                                                                                                                                                                    “Roles that demand a language are on the up, as are supply chain roles within manufacturing.
                                                                                                                  2.9%
                        1.3% 0.9%                                                           1.6% 1.3% 1.8%                                                                          “Salaries are largely holding firm. In fact, salaries are broadly the same as they were in 2008”.
0.8%                                                                                                                             0.7%
                0.2%
                                                                                                                          0.0%                                                      	 Nicola Hamley - Principal Consultant at Office Angels, Ashford, Kent

       -0.4%                           -0.4%                             South East
                                                                                                                           London
                                                                      2.9%                                                                                                          “The last three months have been a challenge in central London due to the Diamond Jubilee,
                                                            2.2% 2.7%
South West                                                                   1.6%
                                                                                    0.9%           2.2%                                                                              Olympics and Paralympics. Many clients took advantage of the unique summer to enjoy the events
                                                     0.4%
       3.3%                                                                                 1.1%          0.7%
                                                                                                                  1.3% 0.9%                                                          or to take annual leave resulting in many clients putting their recruitment processes on hold.
                                       2.0%                                                                                                                                         “We have seen opportunities for job hunters starting later on in the year with many businesses
0.8%
                0.2% 0.5%                                                                                                                                                            forward planning.
                                                                                                                                 -0.1%
                                                                                                                                                                                    “Salaries have remained static. Following the end of the summer events, recruitment has picked
                               -0.4%
                                                                                                                                                                                     up significantly and the months ahead are shaping up to offer a variety of opportunities for job
                                                                                                                                                                                     hunters”.
    Administrator              Sales advisor   Average salary by region is weighted according to the size of the region and                                                           Andrew Morris - Senior Branch Manager at Office Angels, Oxford Circus, London
    Customer service           Telesales       number of roles available
    Retail                     Receptionist

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Salary update - Q3 2012                                                                                                    Page 6 of 8   Salary update - Q3 2012                                                                                             Page 7 of 8




  Salaries across the UK                                                                                                                   Looking forward to the next quarter - how salaries and vacancies are
                                                                                                                                           likely to change
                          “Aberdeen is a particularly healthy recruitment market, with companies in the oil and gas industries
                           advertising higher salaries for PA, secretarial and administrative roles than in previous years.
                          “Recruitment across Scotland declined slightly during the July – September quarter, but figures
                                                                                                                                                                   “The high demand for candidates already being seen in Scotland is likely to spread
                           were higher than the same quarter in 2011.
                                                                                                                                                                    throughout the UK in the next quarter. We are forecasting a positive outlook for
                          “We are already seeing recruitment pick up in the next quarter: we have handled                                                           retail roles in particular, as organisations will look to boost their staff around the
                           uncharacteristically advanced requests with candidates being offered permanent positions
                           starting in November and December.
                                                                                                                                                                    busy Christmas period.

                          “Salaries across Scotland in 2012 have been consistent with those advertised in 2008.
                                                                                                                                                                   “In line with this, we are likely to see wage inflation over the next quarter across all
                                                                                                                                                                    sectors, as organisations battle it out for the best talent.
                          “We are seeing contractual work for large numbers of temporary workers – typically 30-40
                           workers – across Scotland, particularly in banking and financial services. We find these                                                “To ensure candidates are adequately equipped to take advantage of all opportunities
                           organisations offer consistent pay rates.”                                                                                               available in 2013, during the next quarter we advise looking at what you can offer
                                                                                                                                                                    to a potential employer, in terms of your skills and experience, and how this could
                          	Siobhan Reilly - Senior Manager at Office Angels, Livingston, Scotland
                                                                                                                                                                    be improved in the long term”.
                                                                                                                                                                   Steven Kirkpatrick - Managing Director at Office Angels
                          “Yorkshire is a relatively healthy recruitment market, with Leeds benefitting from roles in finance,
                            media and property.
                          “Recruitment in Leeds and surrounding areas is on par with 2011 for quarter three in terms of
                           volume; however the average salary range for permanent roles has increased by £3-4k per
                           annum.
                          “We have seen a rise in adhoc requests that would generally be handled by more specialist
                           agencies – such as reprographic field sales executive and production supervisor.
                          “Temporary roles continue to be economy-led with assistance in legal, namely civil and family
                           sectors, along with property rental and facilities. Despite the new legislation on AWR (Agency
                           Worker Regulation), it’s pleasing to see a consistent demand for temporary workers”.

                          Pauline Emmott-Royston - Principal Manager at Office Angels, Leeds




                          “The recruitment landscape in Newport - and Wales more widely - is healthy, with businesses
                           showing a consistent demand for committed candidates.
                          “Advertised salaries for both temporary and permanent roles in Wales are holding firm,
                          indicating economic stability.
                          “During the last quarter – July to September – we witnessed a surge in demand for temporary
                           staff amongst our clients in Newport and Wales more widely, in contrast to the rest of the UK.
                          “The market for permanent candidates is also buoyant, particularly in the manufacturing sector.
                           manufacturing and logistics organisations are moving into Wales and looking to fill a variety of
                           roles from senior administration to logistics coordination”.                                                       *Using the latest technology available mysalarychecker.com gathers salary data from millions of job postings, which
                                                                                                                                               have been listed on a range of job boards, recruitment agencies and corporate websites.
                          Kim Partridge - Branch Manager at Office Angels, Newport
                                                                                                                                               mysalarychecker.com is operated by our parent brand Adecco Group UK & Ireland.



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Salary update - Q3 2012




         Visit our website::           Download our app:       Check out our useful guides:
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                                                               How to interview   Employee
                                                                                  Engagement




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Q3 final 22.10.12

  • 1. Salary update - Q3 2012 Quarterly salary update Your very own quarterly review of advertised salaries across the UK Q3 2012 Follow us on: office-angels.com
  • 2. Salary update - Q3 2012 Page 2 of 8 Salary update - Q3 2012 Page 3 of 8 Overall general staffing salaries Top 5 jobs in demand this quarter 2012 2011 -0.21% ► Perm Administrator Secretary Sales -0.44% ► A word from Steven Kirkpatrick, Perm Customer Service Telesales Managing Director at Office Angels How to earn what you deserve: Steven Kirkpatrick “We tell job seekers that it is important to think about how much money they are worth when looking “Welcome to our first quarterly report on salaries. This new report will look in detail for a new role. While salaries vary from job to job, our salary update is a useful indicator of what at salaries across the country, assessing how salaries differ between different roles candidates can expect based on their role and location. and across various UK regions. “While there are many factors to consider when going for a job – career potential, the company’s reputation, culture, benefits and people – salary is still the most important thing for many people. If you “Looking back over quarter three, advertised salaries have been largely holding firm feel you are worth a higher salary for an advertised role, there are a number of steps you should take. according to mysalarychecker.com*. Advertised pay rates for temporary roles have “First, you should take an honest look at your skills, experience, position and industry and – with these hardly changed and there is some good news for job hunters as the numbers of factors in mind – how much you feel you should be taking home. It is important that you can show permanent roles on offer are showing signs of increasing. how the skills and experience you offer corresponds with your desired salary. “Average salaries for permanent general staffing roles declined modestly last “Thorough research of the company will give you an idea of how flexible you can expect your prospective employer to be. Once you are in the interview room, you should take a balanced month. We will get a better sense over the coming months if the slight decline approach – emphasise that your expectations are negotiable. This will show your employer that in salaries is the start of a bigger trend.” you are ambitious but realistic and enthusiastic about the role.” Follow us on: Follow us on: office-angels.com office-angels.com
  • 3. Salary update - Q3 2012 Page 4 of 8 Salary update - Q3 2012 Page 5 of 8 Salary change by region Advertised salaries July - September 2012 Almost all areas of the UK have seen a modest increase in salaries across most roles. The East Midlands has enjoyed a large increase in salaries for administrators (+3.4%), while the South West has seen the most convincing increase in salaries for customer service roles. Salaries for sales advisors are up across the country, though with large Change in permanent salary by month across quarter July variations: increases of +3.8% across the East Midlands and +2.9% in the South East, in contrast to just +0.1% in August Yorkshire. The biggest negative change was in East Midlands, with salaries in retail down -0.7%. 30 September 25 Scotland North East 20 15 2.0% 1.7% 2.3% 1.8% 2.2% 2.4% 2.4% 1.6% 10 £20,014 £19,967 £19,966 £16,779 £16,750 £16,698 £16,515 £16,443 £16,412 £28,612 £28,583 £28,506 £21,380 £21,301 £21,250 £28,662 £28,607 £28,495 £14,892 £14,831 £14,830 £17,536 £17,476 £17,453 £19,239 £19,235 £19,211 1.1% 1.1% 0.1% 0.2% 5 Administrator Customer Receptionist Office Secretary PA Retail Sales Telesales service manager advisor North West Yorkshire 2.6% 2.5% 2.5% 2.9% 1.7% 1.7% 2.0% 0.4% 0.4% 0.6% 0.1% Salaries across the UK -0.1% West Midlands East Midlands 3.4% 3.7% 2.2% “Over the past quarter, we have seen a steady increase of roles within the financial sectors, 1.5% 1.5% 1.2% 1.2% especially those working with payroll and accountancy firms, eg role of part-qualified 0.6% 1.1% 0.5% 0.4% accountant. “We are seeing roles within the insurance sector increasing. -0.7% “In our part of the South East, we are seeing a greater number of roles within technology, Wales East especially a need for web designers, reflecting an increased investment in digital content. “Roles that demand a language are on the up, as are supply chain roles within manufacturing. 2.9% 1.3% 0.9% 1.6% 1.3% 1.8% “Salaries are largely holding firm. In fact, salaries are broadly the same as they were in 2008”. 0.8% 0.7% 0.2% 0.0% Nicola Hamley - Principal Consultant at Office Angels, Ashford, Kent -0.4% -0.4% South East London 2.9% “The last three months have been a challenge in central London due to the Diamond Jubilee, 2.2% 2.7% South West 1.6% 0.9% 2.2% Olympics and Paralympics. Many clients took advantage of the unique summer to enjoy the events 0.4% 3.3% 1.1% 0.7% 1.3% 0.9% or to take annual leave resulting in many clients putting their recruitment processes on hold. 2.0% “We have seen opportunities for job hunters starting later on in the year with many businesses 0.8% 0.2% 0.5% forward planning. -0.1% “Salaries have remained static. Following the end of the summer events, recruitment has picked -0.4% up significantly and the months ahead are shaping up to offer a variety of opportunities for job hunters”. Administrator Sales advisor Average salary by region is weighted according to the size of the region and Andrew Morris - Senior Branch Manager at Office Angels, Oxford Circus, London Customer service Telesales number of roles available Retail Receptionist Follow us on: Follow us on: office-angels.com office-angels.com
  • 4. Salary update - Q3 2012 Page 6 of 8 Salary update - Q3 2012 Page 7 of 8 Salaries across the UK Looking forward to the next quarter - how salaries and vacancies are likely to change “Aberdeen is a particularly healthy recruitment market, with companies in the oil and gas industries advertising higher salaries for PA, secretarial and administrative roles than in previous years. “Recruitment across Scotland declined slightly during the July – September quarter, but figures “The high demand for candidates already being seen in Scotland is likely to spread were higher than the same quarter in 2011. throughout the UK in the next quarter. We are forecasting a positive outlook for “We are already seeing recruitment pick up in the next quarter: we have handled retail roles in particular, as organisations will look to boost their staff around the uncharacteristically advanced requests with candidates being offered permanent positions starting in November and December. busy Christmas period. “Salaries across Scotland in 2012 have been consistent with those advertised in 2008. “In line with this, we are likely to see wage inflation over the next quarter across all sectors, as organisations battle it out for the best talent. “We are seeing contractual work for large numbers of temporary workers – typically 30-40 workers – across Scotland, particularly in banking and financial services. We find these “To ensure candidates are adequately equipped to take advantage of all opportunities organisations offer consistent pay rates.” available in 2013, during the next quarter we advise looking at what you can offer to a potential employer, in terms of your skills and experience, and how this could Siobhan Reilly - Senior Manager at Office Angels, Livingston, Scotland be improved in the long term”. Steven Kirkpatrick - Managing Director at Office Angels “Yorkshire is a relatively healthy recruitment market, with Leeds benefitting from roles in finance, media and property. “Recruitment in Leeds and surrounding areas is on par with 2011 for quarter three in terms of volume; however the average salary range for permanent roles has increased by £3-4k per annum. “We have seen a rise in adhoc requests that would generally be handled by more specialist agencies – such as reprographic field sales executive and production supervisor. “Temporary roles continue to be economy-led with assistance in legal, namely civil and family sectors, along with property rental and facilities. Despite the new legislation on AWR (Agency Worker Regulation), it’s pleasing to see a consistent demand for temporary workers”. Pauline Emmott-Royston - Principal Manager at Office Angels, Leeds “The recruitment landscape in Newport - and Wales more widely - is healthy, with businesses showing a consistent demand for committed candidates. “Advertised salaries for both temporary and permanent roles in Wales are holding firm, indicating economic stability. “During the last quarter – July to September – we witnessed a surge in demand for temporary staff amongst our clients in Newport and Wales more widely, in contrast to the rest of the UK. “The market for permanent candidates is also buoyant, particularly in the manufacturing sector. manufacturing and logistics organisations are moving into Wales and looking to fill a variety of roles from senior administration to logistics coordination”. *Using the latest technology available mysalarychecker.com gathers salary data from millions of job postings, which have been listed on a range of job boards, recruitment agencies and corporate websites. Kim Partridge - Branch Manager at Office Angels, Newport mysalarychecker.com is operated by our parent brand Adecco Group UK & Ireland. Follow us on: Follow us on: office-angels.com office-angels.com
  • 5. Salary update - Q3 2012 Visit our website:: Download our app: Check out our useful guides: office-angels.com/employers office-angels.com/app How to interview Employee Engagement Follow us on: office-angels.com