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OECD Competition
Committee
Hearing on Big Data and
Competition
November 2016
Geoffrey A. Manne
● What are the risks of incorporating
privacy concerns into antitrust analysis?
● To what extent can companies monopolise
data and use it to exclude rivals?
Intervention 1
The difference between privacy protection and antitrust law
 Privacy is fundamentally a consumer protection or tort issue.
 In theory, antitrust law can deal with privacy as a non-price factor of
competition, but this is an uneasy fit — hard to measure against/combine
with other effects.
 As an economic matter, in order for privacy to be “antitrust-relevant,” an
alleged monopolist must have an incentive to degrade privacy in order to
realize supracompetitive return.
 But: “Dominant companies are subject to special obligations... [I]t is essential to
also examine under the aspect of abuse of market power whether consumers are
sufficiently informed about the type and extent of data collected.”
— Andreas Mundt, President, Bundeskartellamt
Acknowledging trade-offs
 Mistake to start by asking, “How does this conduct violate antitrust
laws?”
 First question should be: “What beneficial things does this new conduct
allow?” — then determine whether it may cause problems.
 Identifying harm and distinguishing it from pro-competitive product
design is extremely problematic.
 The value of privacy is subjective:
o Non-negotiable for some;
o Others may prefer to trade some personal data for subsidized/free
access to online content and other benefits, for example
Market definition problems
 Although they all involve some form of searching and indexing, the
important thing online platforms do is provide access to consumers,
monetized as advertising dollars.
 Companies that connect two or more sides of a market compete with one
another. Google competes with Amazon, Facebook, Twitter, Yelp, Kayak,
TripAdvisor, etc.
 There is no “market for data” in most of these contexts — no one buys the
data that companies get from users; there isn’t really a market exchange.
 Mergers: Is more data “worse” than less data?
Core errors in antitrust analysis of digital platforms
Data Monopolization or the “Big is Bad” Argument
 For a viable antitrust claim, need proof that information is rivalrous,
indispensable, and likely to be abused at scale.
 Data is not often a source of foreclosure:
o Consumers can and do supply data to alternative services and
new competitors.
 Even within one “market” there are multiple sources for any given
data set.
 Multi-homing is a rampant reality for online services.
 Abuse vs. Product Differentiation
 Network Effects
Core errors in antitrust analysis of digital platforms
Presumption that substitutes can only be developed upon identical data sets.
 There is no one market for a particular platform’s data.
 A particular dataset is not necessary for generating alternatives.
 Data needed to run platforms is widely available from a variety of sources.
 “Data” is a simulacrum
Data vs. the Use
of Data
 Most data is not useful on its own -
without the ability to act on it, data is
useless.
 Extracting value from data requires
many complementary tools.
 Proprietary algorithms make the data
a tool that companies can use.
 Even great algorithms fail (e.g.
Google continuing to show ads for
products I’ve already purchased) .
Barrier to Entry & Essential Facilities Claims
 Data and Entry
○ Data for entry vs. data generated after entry
○ Privacy rules and effect on entry
 Disincentives to innovation that come with “essential facility”
status
○ Constraints on product design innovation
○ Constraints on privacy innovation
 Price discrimination: Benefit or harm?
Lack of appropriate remedies
 Potential remedies for “data harms” in antitrust law are problematic
 Monitoring would require:
o Constant oversight
o Highly technical requirements for understanding software
systems
 It would be extremely intrusive to companies and chill innovation by:
o Interfering with the dynamic development of products and
services
o Requiring a dominant firm to share potentially sensitive
information with rivals
 Complex (often inverse) relationship between data-related antitrust
remedies and protection of privacy
Procompetitive benefits of “Big Data”
 Information is at the root of most product and service innovations
 There is nothing unique about platform / online firms that makes their
need for data different than any other firm’s needs, across industries and
throughout history.
 Companies from all industries have long sought to improve the relevance
of their data, in order to inform their decision making, and better serve
consumers.
Markets respond: differentiating along privacy dimensions
 Information asymmetry — who actually has more information?
 Opt-in vs. Opt-out
 Self-help and product differentiation to serve privacy demands:
o DuckDuckGo
o TOR-based browsing
o Protonmail encrypted private mail
o Subscription models that remove ad tracking
o Adblockers, Ghostery, etc.
o Ad-network opt-outs
Intervention 2
 Would the protection of consumer data be
better addressed by regulations that enhance
consumer ownership and control over
personal data (data portability rights, privacy
standards, etc.)?
 What might be the implications of such
regulations for market competition?
Broad classes of relevant regulation
 The Market: Reputation, product design and differentiation, etc.
 Administrative agencies
 Legislatures
 Courts
The market as regulator: mutually beneficial trade
 Mutually beneficial trade was the very first form of “regulation” (and is
in many cases still the best form) to govern the transactions of market
participants.
 Given the highly dynamic nature of the platform economy, this form of
regulation can be very effective.
 Consumers defect at will from platforms that fail to provide whatever it
is the consumer seeks.
 To the extent that revealed preferences demonstrate that consumers
demand privacy in their products — as opposed to stated preferences
which tend to overstate such preferences — firms will deliver.
 Niche businesses and tools already exist for privacy-sensitive consumers.
Mandatory data portability problem
 Mandatory “data portability” is not market regulation, per se, but a form
of state intervention.
o A top-down regulation, it imposes a particular order on the market,
shifting the enforcement function from the state itself to the private
individual.
 This could also be true of imposing privacy standards on firms:
o Although a state official could take care of enforcement, others
would have some right of action as a result of the regulation.
 Nearly impossible to police the thousands (or millions?) of apps, sites,
services, and devices that collect and process data.
o A single set of standards or technologies is a highly complicated
engineering problem.
Administrative regulators
Consumer protection agencies (e.g., the US Federal Trade Commission)
 Case-by-case approach yields optimal balance of innovation and
protection of consumer interests, avoids overly prescriptive, ex ante
formulations of business requirements
 As in the common law system, do not typically regard consumer data as
property
 Best approach: When a firm makes representations of certain uses of data,
hold it to that promise.
The problem of overlapping jurisdiction: Everyone’s a consumer protection
regulator now
Targeted legislative solutions
 Where narrow classes of harm may be readily identified, targeted
legislation may be appropriate
o E.g., employment discrimination
 Risk of politics trumping economics
 Other legislation and its problems:
o Broad privacy protections
o Revising the rules of administrative regulation
o Revising the rules of civil procedure
Courts as regulators
 Courts and commercial law systems provide legal recourse for contract
breaches
o Clauses can include data and privacy provisions
o Torts exist in common law countries for handling invasion of
privacy
 Data/privacy does not sit comfortably as a traditional property right
o Data emerges as a result of the interaction of a party with a provider,
not as a standalone artifact
o Data as a simulacrum again
 Mandatory arbitration clauses, class actions and… antitrust again
Geoffrey A. Manne
Founder & Executive Director
gmanne@laweconcenter.org

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Big data: Bringing competition policy to the digital era – MANNE – November 2016 OECD discussion

  • 1. OECD Competition Committee Hearing on Big Data and Competition November 2016 Geoffrey A. Manne
  • 2. ● What are the risks of incorporating privacy concerns into antitrust analysis? ● To what extent can companies monopolise data and use it to exclude rivals? Intervention 1
  • 3. The difference between privacy protection and antitrust law  Privacy is fundamentally a consumer protection or tort issue.  In theory, antitrust law can deal with privacy as a non-price factor of competition, but this is an uneasy fit — hard to measure against/combine with other effects.  As an economic matter, in order for privacy to be “antitrust-relevant,” an alleged monopolist must have an incentive to degrade privacy in order to realize supracompetitive return.  But: “Dominant companies are subject to special obligations... [I]t is essential to also examine under the aspect of abuse of market power whether consumers are sufficiently informed about the type and extent of data collected.” — Andreas Mundt, President, Bundeskartellamt
  • 4. Acknowledging trade-offs  Mistake to start by asking, “How does this conduct violate antitrust laws?”  First question should be: “What beneficial things does this new conduct allow?” — then determine whether it may cause problems.  Identifying harm and distinguishing it from pro-competitive product design is extremely problematic.  The value of privacy is subjective: o Non-negotiable for some; o Others may prefer to trade some personal data for subsidized/free access to online content and other benefits, for example
  • 5. Market definition problems  Although they all involve some form of searching and indexing, the important thing online platforms do is provide access to consumers, monetized as advertising dollars.  Companies that connect two or more sides of a market compete with one another. Google competes with Amazon, Facebook, Twitter, Yelp, Kayak, TripAdvisor, etc.  There is no “market for data” in most of these contexts — no one buys the data that companies get from users; there isn’t really a market exchange.  Mergers: Is more data “worse” than less data?
  • 6. Core errors in antitrust analysis of digital platforms Data Monopolization or the “Big is Bad” Argument  For a viable antitrust claim, need proof that information is rivalrous, indispensable, and likely to be abused at scale.  Data is not often a source of foreclosure: o Consumers can and do supply data to alternative services and new competitors.  Even within one “market” there are multiple sources for any given data set.  Multi-homing is a rampant reality for online services.  Abuse vs. Product Differentiation  Network Effects
  • 7. Core errors in antitrust analysis of digital platforms Presumption that substitutes can only be developed upon identical data sets.  There is no one market for a particular platform’s data.  A particular dataset is not necessary for generating alternatives.  Data needed to run platforms is widely available from a variety of sources.  “Data” is a simulacrum
  • 8. Data vs. the Use of Data  Most data is not useful on its own - without the ability to act on it, data is useless.  Extracting value from data requires many complementary tools.  Proprietary algorithms make the data a tool that companies can use.  Even great algorithms fail (e.g. Google continuing to show ads for products I’ve already purchased) .
  • 9. Barrier to Entry & Essential Facilities Claims  Data and Entry ○ Data for entry vs. data generated after entry ○ Privacy rules and effect on entry  Disincentives to innovation that come with “essential facility” status ○ Constraints on product design innovation ○ Constraints on privacy innovation  Price discrimination: Benefit or harm?
  • 10. Lack of appropriate remedies  Potential remedies for “data harms” in antitrust law are problematic  Monitoring would require: o Constant oversight o Highly technical requirements for understanding software systems  It would be extremely intrusive to companies and chill innovation by: o Interfering with the dynamic development of products and services o Requiring a dominant firm to share potentially sensitive information with rivals  Complex (often inverse) relationship between data-related antitrust remedies and protection of privacy
  • 11. Procompetitive benefits of “Big Data”  Information is at the root of most product and service innovations  There is nothing unique about platform / online firms that makes their need for data different than any other firm’s needs, across industries and throughout history.  Companies from all industries have long sought to improve the relevance of their data, in order to inform their decision making, and better serve consumers.
  • 12. Markets respond: differentiating along privacy dimensions  Information asymmetry — who actually has more information?  Opt-in vs. Opt-out  Self-help and product differentiation to serve privacy demands: o DuckDuckGo o TOR-based browsing o Protonmail encrypted private mail o Subscription models that remove ad tracking o Adblockers, Ghostery, etc. o Ad-network opt-outs
  • 13. Intervention 2  Would the protection of consumer data be better addressed by regulations that enhance consumer ownership and control over personal data (data portability rights, privacy standards, etc.)?  What might be the implications of such regulations for market competition?
  • 14. Broad classes of relevant regulation  The Market: Reputation, product design and differentiation, etc.  Administrative agencies  Legislatures  Courts
  • 15. The market as regulator: mutually beneficial trade  Mutually beneficial trade was the very first form of “regulation” (and is in many cases still the best form) to govern the transactions of market participants.  Given the highly dynamic nature of the platform economy, this form of regulation can be very effective.  Consumers defect at will from platforms that fail to provide whatever it is the consumer seeks.  To the extent that revealed preferences demonstrate that consumers demand privacy in their products — as opposed to stated preferences which tend to overstate such preferences — firms will deliver.  Niche businesses and tools already exist for privacy-sensitive consumers.
  • 16. Mandatory data portability problem  Mandatory “data portability” is not market regulation, per se, but a form of state intervention. o A top-down regulation, it imposes a particular order on the market, shifting the enforcement function from the state itself to the private individual.  This could also be true of imposing privacy standards on firms: o Although a state official could take care of enforcement, others would have some right of action as a result of the regulation.  Nearly impossible to police the thousands (or millions?) of apps, sites, services, and devices that collect and process data. o A single set of standards or technologies is a highly complicated engineering problem.
  • 17. Administrative regulators Consumer protection agencies (e.g., the US Federal Trade Commission)  Case-by-case approach yields optimal balance of innovation and protection of consumer interests, avoids overly prescriptive, ex ante formulations of business requirements  As in the common law system, do not typically regard consumer data as property  Best approach: When a firm makes representations of certain uses of data, hold it to that promise. The problem of overlapping jurisdiction: Everyone’s a consumer protection regulator now
  • 18. Targeted legislative solutions  Where narrow classes of harm may be readily identified, targeted legislation may be appropriate o E.g., employment discrimination  Risk of politics trumping economics  Other legislation and its problems: o Broad privacy protections o Revising the rules of administrative regulation o Revising the rules of civil procedure
  • 19. Courts as regulators  Courts and commercial law systems provide legal recourse for contract breaches o Clauses can include data and privacy provisions o Torts exist in common law countries for handling invasion of privacy  Data/privacy does not sit comfortably as a traditional property right o Data emerges as a result of the interaction of a party with a provider, not as a standalone artifact o Data as a simulacrum again  Mandatory arbitration clauses, class actions and… antitrust again
  • 20. Geoffrey A. Manne Founder & Executive Director gmanne@laweconcenter.org