Icecamp2010

Next Library - Nordic Camps - Ice Camp 2010

Agenda day 1 – Phase 1

09.15 – 09.30 Welcome by Ánna and project
inf by Lotte
09.30 – 10.00 Þorvaldur Þorsteinsson
10.00 – 11.25 Introduction to the camp
Break 5 min.
11.30 – 12.00 Introduction to challenges
12.00 – 12.50 Lunch


Nordisk Biblioteksnetværk
Network of Nordic Public
Libraries

Lotte Duwe
Nielsen, ldn@aarhus.dk


• Thank you Iceland for hosting this first camp

• Especially thanks to Gurra, Anna, Holmkell &
Hrafn for hospitality and patience – and for
meeting all our wishes for location, facilities and
organisation

• This is going to be an amazing camp, thanks to
your support & creativity


The Framework
• Ice camp - part of the project: Network of
Nordic Public Libraries

• Goals and demands, according to the
project (what do we have to do?)


Network of Nordic Public Libraries
2009 - 2011
• The members are:

• Borgarbókasafn Reykjavíkur, Iceland
• Bókasafn Kópavogs, Iceland
• Amtsbókasafnid á Akureyri, Iceland
• Deichmanske Bibliotek, Oslo
• Helsingfors Stadsbibliotek, Finland
• Stockholm Stadsbibliotek, Sweden
• Aarhus Public Libraries, Denmark
(project management)


Goals
7 libraries in 5
countries will co-
create innovative
ideas for common
Nordic concepts for
public libraries


3 focal points for main activities:
I) STRATEGIC PERSPECTIVE ON LIBRARY INNOVATION

• The network is initiated by
the strategic management
fora of the network
partners

• The starting point is a
common Nordic strategic
perspective which can
develop creative
contributions to library
innovation in the Nordic
countries


II) BUILDING IDEAS, COMPETENCES AND NETWORK
• Ideas and competences
(knowledge, skills and
attitudes) will be
developed by involving
library staff from the 5
project partners

• The creative camps will be
the basis of new relations
between library staff and
hopefully co-operation in
future networks and Nordic
projects


Camps – exchanging knowledge and
ideas by creating new ideas


Camps
• 3 creative learning
camps will involve
(at least) 50 library
staff members
across the Nordic
libraries:

• 2010: Iceland
• 2011: Stockholm
• 2012: Oslo

Study Tours
• Visits to significant libraries or cultural
institutions linked to the three camps

• Purpose: to ensure common frame of
reference, inspiration and updated knowledge
about library and cultural development in the
Northern countries


III) DISSEMINATION
• One article per year in
a library magazine in
each country: 15
articles in total

• Conference papers for
IFLA :
2010 in Göteborg
2012 in Helsinki


III) DISSEMINATION cntd.:
www.nordiccamps.ning.com

• The methods, ideas
and strategies +
discussions about
library innovation will
be published online.
• Other Nordic libraries
and interested people
– also internationally -
are invited to
participate in
discussions on the
web

Budget and Funding:
Total Budget: 507.598 EUR

Project partners: 357.608 EUR

Kulturkontakt Nord /
Nordic Culture Point 149.999 EUR

Application:
https://nordiccamps.ning.com/page/nice-to-know


So - let’s get started!


Þorvaldur Þorsteinsson

Free your mind


Phase 1:
The Creative Platform


We cannot solve our
problems with the same
thinking we used when we
created them.

Albert Einstein


About the camp
– the framework


If, at some point you have
questions about the process

• Write it down on a post-it and place it on
the question wall

• We answer them all before we go
home


Take breaks on your own

• If you need to go to the toilet, smoke etc.
• If you cannot understand what is happening
"right now”, it's ok, but don't interrupt the
proces
• If you are tired or for some reason need a
break
• Take a break on your own. Don’t take other
people away from the process


Introduction to facilitators and
camp leader
• Doddi Jonsson & Pirjo Lipasti
• Reinert Mithassel & Lotte Duwe Nielsen
• Sigrún Guðnadóttir & Marie Østergaard
• Kristín Viðarasdóttir & Sidsel Bech-Petersen
• Britta Palm & Louise Overgaard
• Úlfhildur Dagsdóttir & Lisbeth Overgaard
• Jannik Mulvad


We need to be able to
concentrate


Let’s get started


Structure of The Creative Platform

• four principles
• one method: 3D cases that
implements the principles


Principle 1: No judgement

• The Creative Platform creates a
confident and secure environment
by applying the rule of NO
JUDGEMENT:
– Between participants
– Of Ideas / output
– Of process


Principle 1. No judgement (cntd.)
- ideas are just ideas

• Ideas should not be judged
• The purpose of an idea is to get
another idea
• Follow the energy of an idea – not
the logic of it
• help others give birth to ideas


Principle 1: No judgement (cntd.)
- barriers that may stand in the way of
using all your knowledge

We all know the feeling of:

• Fear of making mistakes
• Fear that it will not work
• Fear of making wrong decisions
• Fear of looking really stupid
• Fear of losing control
• All this leads us to choose the safe "NO“
or the dismissive "YES but"


Principle 1. No judgement (cntd.)
- accept and use your mistakes

• Accept and work with your mistakes
• You are supposed to make mistakes
• Mistakes leads us to new ideas


Let’s rehearse


Principle 2: Parallel Thinking

• The Creative Platform promotes
concentration by using parallel
thinking:
– All participants – in total and in
groups - take every step of the
process at the same time
– Everyone talks about the same at the
same time
– Result: When we have finished a
task, it's over and done with

Principle 3: Task focus

• The Creative Platform creates
motivation by introducing Task
Focus:
– Never focus on participants – it is not
personal
– Focus must be only on the task
– One task one deadline!


Principle 4: Horizontal Thinking

• The Creative Platform creates wide
usage of knowledge by introducing
Horizontal Thinking:
– Helps participants to break free of
their patterns
– Focus on usage of knowledge across
disciplines


Principle 4: Horizontal thinking (cntd.)
- your brain as a Library

Food/vine/beer
Children
Job/networ
king
House renovation Music/Party

Watches Family


Principle 4: Horizontal thinking (cntd.)
- knowledge concept

• The classical (vertical) knowledge
concept
– Limits use of knowledge to only one
“shelve”
• The horizontal knowledge concept
– uses knowledge from all “shelves”


One Method: 3D cases

• 3D cases are exercises that use both
body, language and attitude to
– Maintain a creative presence
– Release energy and free space for
uninhibited use of knowledge


3D cases
- the Body
• The body contains our knowledge and by
moving our body knowledge is set free
• Using your body makes you experience
things in a different way
• Using your body makes you
communicate differently
• An energetic body focuses concentration
and energy


3D cases
- Language and Attitude
• Through language you maintain traditional
mental patterns – BUT you can also use
language to change them
• Never say NO ...
• Never say YES BUT ...
• Always say, YES AND ...
• Accept the offers you get, in terms of ideas -
and use them
• Changing the attitude provides energy
and motivation


Summary of the layers of
The Creative Platform
• 4 Principles
1. No judgement
2. Parallel thinking
3. Focus on task – one task one deadline
4. Horizontal thinking
• 1 method: 3D cases that
implements the principles


• We have many ideas

• It's just a matter of seeing and
accepting them

• We need to train it 


More exercises



09.15 – 09.30 Welcome by the hosts
10.00 – 11.25 Introduction to the camp
Break – 5 min.
12.00 – 12.50 Lunch


Strategy group introduces the
challenges

Holmkell Hreinsson
Knud Schultz
Kari Lämsä
Knut Skansen
Åke Nygren


The Task:
• Silent reflection
• One challenge at a time
• 1 min pr challenge
• Write ideas/thoughts – one idea pr
post-it


Challenges

Kari

1. Fabriries


Family

Mistä  leikkipuistot, vauvauinnit, kahvilat, asukaspuistot, huvipuistot, eläintarhat
ja erilaiset verkkopalvelut perheille.

Keskustakirjastossa tarjotaan luontevia tapaamispaikkoja perheille suunnittelemalla
tilat niin, että muiden perheiden kohtaaminen oli luontevaa ja helppoa. Lisäksi luodaan
puitteet koko perheen yhdessä tekemiselle ja elämyksille niin, että sekä lapset että
aikuiset pääsevät osallistumaan.


Fabriries
• From children’s
libraries to families in
libraries

• How could the library
space and services be
transformed in relation
to the needs of
families?

Åke

2. Prosumer


2. Prosumer
• How can we address
the citizens as
prosumers?
• Both in the digital
and physical library?
• Citizen media – Do
the library have a
role in relation to
customer produced
digital content?
• Producing, sharing, r
emixing?
Kari

3. Visualize and seduce


Poetry jukebox

3. Visualize and
seduce
• It’s about
visualization, packaging
and marketing

• How do we unwrap and
visualize the content
hidden in libraries?
• Beyond text?
• Context?

Knud Next Library - Nordic Camps - Ice Camp 2010

4. Loved to death?


4. Loved to
death?
• How do we avoid being
loved to death?

• How do we cope with
variety and still please the
citizens?

• Do we want pleased &
passive citizens or creative
criticizers?

Holmkell

5. Business model


Childrens department Oslo Central
Library 1908
Mrs Bure is in control

5. Business
model
• The library’s business
model in the industrial
society was collecting and
circulating books
(information)

• What is the business model
in the knowledge society
when the information is
digitized?

Åke


6. Reclaiming the future.


6. Reclaiming
the future
• How do libraries go
from waiting for the
future to proactively
shaping our future?
• Can the libraries
shape the society’s
democratic future?
– Reinvention
Knud

7. Flexibility


7. Flexibility
• How do we build
flexibility into
libraries?

• Physical/digital space
• Mindset
• Staff / Organization /
Citizens

Kari

8. Bridging the physical
and the virtual


8. Bridging the
physical and the
virtual
• How do we merge the
digital with the physical?

• How can the physical and
virtual be seen as one?

• How do we develop new
services that connect the
physical and virtual?

Knud

9. Clustering


Medborgercenter Satellit-
Community Center- den engelske model centre

LOKALARKIV NATURGUIDE UDSTILLINGER

UDLÅN
LÆRINGS-CENTER
OG REFERENCE UNGE

KULTURELLE AKTIVITETER
BØRN/FOR DE MINDSTE

JOBHJØRNET STUDIESTØTTE &
LEKTIE- FAMILIER
LÆS MEDBORGER- STILLE-
ETR HJÆLP
CENTER OMRÅDE
Æ- MØDE-
NIN
CAFÉ NETADGANG
G LOKALER
SUNDHEDS- SELV-
BORGER-
RÅDGIVNING & BETJENING
SERVICE
VEJLEDNING
FRITIDSBUTIKKEN FORBRUGERINFO SHOP

AVISLÆSESAL/NYHEDSCENTER FOR BESØGENDE


9. Clustering
• The library as a mash-up
– Idea store
– Community centre
– Living labs
– Furnishing / design
– ICT cluster

• How can the library be a
match maker?
(Permanent/temporary)

Holmkell Next Library - Nordic Camps - Ice Camp 2010

10. Pride


10. Pride
• The library as a cool and
empowering place

• Confidence building for libraries
means confident communities?

• How do the users
interact, produce and use the
facilities – and how do we
support?

• How can the library be a place
where people want to be seen?
Åke Next Library - Nordic Camps - Ice Camp 2010

11. Where is the library?


11. Where is the
library?
• The library as a mobile
application
• The librarian as a mobile
application
• The library in the city – the
city in the library
• Where is the library relevant
for the citizen – in what
context?
• How to get into the pocket of
a non-user?


Lunch


10.00 – 11.30 Phase 1:Introduction to the camp
12.00 – 12.50 Lunch
12.50 – 13.00 Get in gear
13.00 – 13.30 Browse post-it
13.30 – 13.45 Challenge-keeper
13.45 – 14.00 Introduction to Village Square
14.00 – 14.15 Challenge-keeper preparation & Games with
Jannik
14.15 – 15.15 Village Square
15.15 – 16.00 Pitch of challenges


Let’s get back in gear


Village Square


The law of the Two Feet:
– You are free to move to where you feel your energy lies

– Take responsibility for your own contributions leave the
challenge if/when you don't have any more to say

BUT - when the horn sounds you HAVE to move on


Remember - use language
to change mental patterns

Never say NO ...
Never say YES BUT ...
Always say, YES AND ...
Accept the offers you get, in terms
of ideas - and use them


Task: browse challenges & select
Selecting a challenge makes you a challenge-keeper

Challenge-keepers are responsible for the challenge during the Village
Square

Challenge-keepers stay with their challenge through the whole Village
Square


Preparation for Village Square
• Facilitators leave with challenge-
keepers and prepare
• Participants stay in the large room
and practice task with Jannik


Pitch & Voting
•2 min pitch from each challenge-holders
•Which challenges should we continue to work on at the camp?
•3 votes pr person – decide during the pitches


Pitch


Now Vote!
-5 min. for placing your votes
-3 votes pr person


12.00 – 12.50 Lunch
12.50 – 13.00 in gear
13.30 – 13.45 Playmaker
14.00 – 14.15 Playmaker preparation & Games with Jannik
16.00 – 17.45 Intermezzo; Hot Pot or go for a walk


Intermezzo


12.00 – 12.50 Lunch
12.50 – 13.00 in gear
13.30 – 13.45 Playmaker
17.45 – 19.30 Phase 3: Grounding in groups, dinner,
preparation, pitch

Chosen challenges


Phase 3 - grounding
• Thanks to challenge-keepers and strategy group! You are
now released

NOW IN GROUPS
• Meet your facilitators
• Take possession of the room
• Get to know eachother
• Form ground rules
• Get familiar with your challenge
• Brainstorm and develop
• Eat
• Prepare a pitch – How does this group see this challenge.
Key angels, focus areas
• Be finished and back here 19.30

Ning



17.45 – 19.15 Grounding in groups, dinner, idea development,
preparation for pitch
19.15 - 19.30 Pitch in pairs
19.30 – 19.45 Phase 4: Personas, what about the users?


Phase 4:
What about the users?
• User involvement
• Shape your idea with a user-
perspective
• What do the users get out of it?
• How will the user see it?
• Get feed-back from the users
• Method: real people / personas


Personas:
• are fictional but realistic
characters, representing different
groups of citizens
• provide you with a broader picture of
needs and wants of a diverse group
of citizens
• personas sharpen focus on user
groups' needs and wants while
developing your ideas

Personas – Peter 25 years
• Peter is 25 and works as a
carpenter
• He loves football and is a
Beckham-fan
• He lives with his girlfriend
Lisa, who works in a
kindergarten
• He loves to go out with
friends – almost every
weekend
• In five months Peter is
going to be a dad
• Mom says: “I just wish he
would spend a little more
time reading”


Task: Using personas

• Choose and study a persona
• Practice to be a persona yourself
• Look at the theme with the eyes of a persona
- why is your topic a must for the citizens?
- how can the user be involved?
- what would they be interested in?
- What do you want to ask the personas/what
information do you need?
• Prepare presentation for citizens / personas
• Prepare for pitch
• Pitch in pairs – group vs personas and vv.

Agenda day 1
12.00 – 12.50 Lunch
12.50 – 13.00 in gear
13.30 – 13.45 Playmaker
17.45 – 19.15 Grounding in groups, dinner, idea development, preparation for
pitch
19.15 - 19.30 Pitch in pairs
19.30 – 22.00 Personas and pitch


End of day 1
• Song
• Groups clean up their rooms
• Bus back to hotel at 22.15
• Late night snack at the hotel

• The bus leaves tomorrow from the
hotel at 08.30

• See you tomorrow!

Welcome and good morning


Day 2
• How far have we come
– challenges have been enriched through
silent reflection, village square, and
pitch in general assembly,
– the selection of challenges, through vote
– (hot pot) ;-)
– grounding in groups, developing
ideas, exercise pitch
– personas - what about the users
– pitch for personas.

Agenda day 2
09.00 – 09.15 Morning exercise
09.15 – 10.00 Working in groups,
prepare your idea for
pitch
10.00 – 10.15 Speed pitch in pairs
- focus on form
10.15 – 13.00 Develop idea and prepare
final presentation for
everyone
(lunch while you
work) Next Library - Nordic Camps - Ice Camp 2010

Template


Challenge:

Group members + picture:

Visions?
What do we want to create (use
both the group’s ambition, the
citizen’s and the library’s
ambitions)? Why?
• Describe the idea

What do we think are the most
important angles/themes in the
challenge?
(supplementary keywords)
(max 3 angles?)

Choose the most important
angle
• Describe the single one (1) most
important angle!

How do we construct the
idea?
What do you think we should How do we do it? (what actions
create? – activities/constructions? should we take to make it happen?)

What difference does it make?
What is the difference/result the
With whom do we do it? - activities will make – to the
partners and competencies? society and the citizens

How does the Network of Nordic Libraries
build on the ideas from this camp?

Final Presentation!!
Max 10 minutes pr group


Group 1 - Flexibility
Are you Flexible?

We are seeking new
library staff members...

Group 2
• The Prosumer


Group 3 - Fabriries

Library to go
Connecting Families

Library to go
Connecting Families

Group 4
• Where is the library


Group 5 - RECLAIMING THE
FUTURE

Anne Mulvad, Antti Sauli, Siri Brødholt, Annmagret
Görebrant, Sigurður Vigfússon, Hólmkell
Hreinsson, Ingibjörg Ösp, Susanne Tengberg, Mari
Gudim Torp

The most important themes in the
challenge
- The userdriven library,
where you can define your needs
The public can influence and define the form and the content of their
library. The staff need to be openminded, bring in the users, and
shape the library for the future, both physical and digital.

- Partnerships, new ways of cooperating
Using new connections to bring the non-users into the library. Use
experts and partners not traditionally known to the library, and create
new services. Also let the library be an arena for others.

- Connecting people, on their terms

You may say that I'm a dreamer

But I'm not the only one

when all the people come together

then the library will keep living on

Group 6
• Bridging the physical and the virtual


Agenda day 2
09.00 – 09.15Morning exercise
09.15 – 10.00Working in groups, prepare for pitch
10.00 – 10.15Speed pitch in pairs - focus on form
10.15 – 13.00Prepare final presentation
(including lunch)
13.00 – 14.30Final presentation
14.30 – 15.00Evaluation
15.00 Thank you
15.00 – 16.00Refreshments at the library in Gerduberg
16.15 Busses to hotel
19.00 - Party at Idno


• Pictures from Flickr while you reflect
on the camp


Evaluation sheet
Interview in pairs:

• What were the 3 best things about the proces?

• What 3 things would you change?

• What 3 new things would you suggest for the
next camp?


Agenda day 2
09.00 – 09.15Morning exercise
09.15 – 10.00Working in groups, prepare for pitch
10.00 – 10.15Speed pitch in pairs - focus on form
10.15 – 13.00Prepare final presentation
(including lunch)
13.00 – 14.30Final presentation
14.30 – 15.00Evaluation
15.00 – 16.00Refreshments at the library in Gerduberg
16.15 Busses to hotel
19.00 - Party at Idno


The End!


Icecamp2010

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