Camp slides

Camp Oslo 2012
Practical information
breaks / smokes and toilet
coffee and fruit
lunch, dinner
facilitators
popcorn and softice
phones, ipads and pc´s
how we work, hands up, yes,
yes I made a mistake
Camp slides
Camp slides
you are here
you are here
Camp slides
Lavrans Løvlie




                 Livework
Strategic challenges



how and why is this challenge important and
relevant to your situation.
challenge 1
Partnerships
Library services for citizens increasingly depend on
partnerships with organizations, businesses and
volunteers, to some degree resulting in lack of control
of the library-values and purpose.

how and why is this challenge important and relevant to your situation.
challenge 2
Embracing new formats

Libraries as places for great stories must embrace new
formats, interactive and living presentations in order
to stay vibrant and relevant.

how and why is this challenge important and relevant to your situation.
challenge 3
Changing business models

Digital media and new publishing formats challenge
the traditional business model for physical media.
We used to focus on lending out physical items – in
the future we need to give access to leased material.
Pay per use is putting pressure upon library resources
and user accessibility.
how and why is this challenge important and relevant to your situation.
challenge 4
User-user > < library recommendation

Traditional library recommendations and quality
evaluations are challenged by "private libraries" and
shared playlists.


how and why is this challenge important and relevant to your situation.
challenge 5
Library values > < public management

The value of Nordic public libraries as democratic
space is continuously challenged by public
management values (target management, efficiency,
unstaffed services etc.) – things that can be easily
measured and calculated.
how and why is this challenge important and relevant to your situation.
challenge 6
Community
Libraries need to address learning and cultural
experience for all citizens, and support
connectivity in a diverse society.


how and why is this challenge important and relevant to your situation.
challenge 7
Library brand

The image of the library is strongly connected
to books.


how and why is this challenge important and relevant to your situation.
challenge 8
Competences

In the future the library space will be alive with
many new players and there will be a need for a
great variety of competences.

how and why is this challenge important and relevant to your situation.
challenge 9
Transforming Library Space

Library spaces are filled with books, blocking areas for
possible activities. Half of the library users do not
borrow anything, but come to use other facilities at the
physical libraries.
how and why is this challenge important and relevant to your situation.
challenge 10
Families and children

Families and children in the Nordic countries live in
an increasingly media dominated reality that in many
ways creates a higher level of segregation. There is a
need for families to have common cultural
experiences and learning opportunities.
how and why is this challenge important and relevant to your situation.
challenge 11
Library legitimacy

Library budgets are constantly challenged
by a decreasing public economy.

how and why is this challenge important and relevant to your situation.
grab a challenge                                    20 m
                                                           inutes
(first come first serve)


All challenges are on the walls.
Put your post-its on the challenge

find a challenge worth fighting for -
grab it (first come first serve)
reflect together -
add post-its to support the reason why the challenge is important
- and move on
1 m in
Challenge pitch                                           ute ea
                                                                   ch




Why this challenge is most important to work with in the camp.
10 m
                                                           inutes
 Vote

place your stickers on the two challenges you find the most
important to work with in the camp
treasure hunt - outside                            20 m
                                                          inutes




find the hidden kinder eggs outside.
If you find more than one egg- you earn extra points -
(but you should share the chocolate with those who don´t find any)
join your group                              15 m
                                                    inutes


find a seat at your group number,
meet your group colleagues and facilitator

- game

receive winning challenges
Creating moodboards

Your facilitator takes you to your group-room
Welcome back

game
Facilitator presents current library situation in
their cities

Start in your group rooms -

when the horn sounds move to the next room
(increasing numbers)
A     T         O           N       E
Designing better services
      A service innovation process
group
                                             sessio
                                                    n   s 90 m
                                                                 inutes


  A      T         O           N            E
Designing better
Actors   Offerings              services
                                 Experiences
        A service innovation process
   Touchpoints                Needs
Village square                                      45 m
                                                           inutes

Put your cartoon posters on the wall in this big room and the
hallway outside

One group member stays by the poster

Other participants choose a hat, and move freely around, listening
to the presentation of the ideas, and give feedback on post-it notes
corresponding with the attitude on the hat. (no two-way
discussions)
good morning!
this far
Grunerløkka - Kenneth, party, quiz, and secret friend
Lavrans Løvlie, servicedesign - external inspirator
Silent reflection on challenges
Discussing and grabbing challenges
Pitching and voting on challenges -
Treasurehunt - kindereggs in the garden
Getting together in groups, and receiving challenges
Making moodboards, visual collage describing the field of the challenge
Pitches from the five libraries - current situation today
A T O N E analyzis - mapping actors, touchpoints, offerings, needs and experience
making cartoons with bulletpoints - describing the field of the challenge
races outside, rope pulling, sack jumping, and eggs in spoons
this far
Village square with paper-hat characters
summing up the village square
Secret walks in pairs
Making and holding presentations for another groop - with feedback

Morning exercise
Testing the solution with different characters
Summing up the feedback from yesterdays pitch
Expanding on the idea; what if - then
Filling in the form
Creating presentations
Camp Oslo 2012
1 of 35

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Camp slides

  • 2. Practical information breaks / smokes and toilet coffee and fruit lunch, dinner facilitators popcorn and softice phones, ipads and pc´s how we work, hands up, yes, yes I made a mistake
  • 8. Lavrans Løvlie Livework
  • 9. Strategic challenges how and why is this challenge important and relevant to your situation.
  • 10. challenge 1 Partnerships Library services for citizens increasingly depend on partnerships with organizations, businesses and volunteers, to some degree resulting in lack of control of the library-values and purpose. how and why is this challenge important and relevant to your situation.
  • 11. challenge 2 Embracing new formats Libraries as places for great stories must embrace new formats, interactive and living presentations in order to stay vibrant and relevant. how and why is this challenge important and relevant to your situation.
  • 12. challenge 3 Changing business models Digital media and new publishing formats challenge the traditional business model for physical media. We used to focus on lending out physical items – in the future we need to give access to leased material. Pay per use is putting pressure upon library resources and user accessibility. how and why is this challenge important and relevant to your situation.
  • 13. challenge 4 User-user > < library recommendation Traditional library recommendations and quality evaluations are challenged by "private libraries" and shared playlists. how and why is this challenge important and relevant to your situation.
  • 14. challenge 5 Library values > < public management The value of Nordic public libraries as democratic space is continuously challenged by public management values (target management, efficiency, unstaffed services etc.) – things that can be easily measured and calculated. how and why is this challenge important and relevant to your situation.
  • 15. challenge 6 Community Libraries need to address learning and cultural experience for all citizens, and support connectivity in a diverse society. how and why is this challenge important and relevant to your situation.
  • 16. challenge 7 Library brand The image of the library is strongly connected to books. how and why is this challenge important and relevant to your situation.
  • 17. challenge 8 Competences In the future the library space will be alive with many new players and there will be a need for a great variety of competences. how and why is this challenge important and relevant to your situation.
  • 18. challenge 9 Transforming Library Space Library spaces are filled with books, blocking areas for possible activities. Half of the library users do not borrow anything, but come to use other facilities at the physical libraries. how and why is this challenge important and relevant to your situation.
  • 19. challenge 10 Families and children Families and children in the Nordic countries live in an increasingly media dominated reality that in many ways creates a higher level of segregation. There is a need for families to have common cultural experiences and learning opportunities. how and why is this challenge important and relevant to your situation.
  • 20. challenge 11 Library legitimacy Library budgets are constantly challenged by a decreasing public economy. how and why is this challenge important and relevant to your situation.
  • 21. grab a challenge 20 m inutes (first come first serve) All challenges are on the walls. Put your post-its on the challenge find a challenge worth fighting for - grab it (first come first serve) reflect together - add post-its to support the reason why the challenge is important - and move on
  • 22. 1 m in Challenge pitch ute ea ch Why this challenge is most important to work with in the camp.
  • 23. 10 m inutes Vote place your stickers on the two challenges you find the most important to work with in the camp
  • 24. treasure hunt - outside 20 m inutes find the hidden kinder eggs outside. If you find more than one egg- you earn extra points - (but you should share the chocolate with those who don´t find any)
  • 25. join your group 15 m inutes find a seat at your group number, meet your group colleagues and facilitator - game receive winning challenges
  • 26. Creating moodboards Your facilitator takes you to your group-room
  • 28. Facilitator presents current library situation in their cities Start in your group rooms - when the horn sounds move to the next room (increasing numbers)
  • 29. A T O N E Designing better services A service innovation process
  • 30. group sessio n s 90 m inutes A T O N E Designing better Actors Offerings services Experiences A service innovation process Touchpoints Needs
  • 31. Village square 45 m inutes Put your cartoon posters on the wall in this big room and the hallway outside One group member stays by the poster Other participants choose a hat, and move freely around, listening to the presentation of the ideas, and give feedback on post-it notes corresponding with the attitude on the hat. (no two-way discussions)
  • 33. this far Grunerløkka - Kenneth, party, quiz, and secret friend Lavrans Løvlie, servicedesign - external inspirator Silent reflection on challenges Discussing and grabbing challenges Pitching and voting on challenges - Treasurehunt - kindereggs in the garden Getting together in groups, and receiving challenges Making moodboards, visual collage describing the field of the challenge Pitches from the five libraries - current situation today A T O N E analyzis - mapping actors, touchpoints, offerings, needs and experience making cartoons with bulletpoints - describing the field of the challenge races outside, rope pulling, sack jumping, and eggs in spoons
  • 34. this far Village square with paper-hat characters summing up the village square Secret walks in pairs Making and holding presentations for another groop - with feedback Morning exercise Testing the solution with different characters Summing up the feedback from yesterdays pitch Expanding on the idea; what if - then Filling in the form Creating presentations