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Camp Oslo 2012

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Practical informationbreaks / smokes and toiletcoffee and fruitlunch, dinnerfacilitatorspopcorn and softicephones, ipads and pc´show we work, hands up, yes,yes I made a mistake

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you are here

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you are here

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Lavrans Løvlie Livework

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Strategic challengeshow and why is this challenge important andrelevant to your situation.

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challenge 1PartnershipsLibrary services for citizens increasingly depend onpartnerships with organizations, businesses andvolunteers, to some degree resulting in lack of controlof the library-values and purpose.how and why is this challenge important and relevant to your situation.

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challenge 2Embracing new formatsLibraries as places for great stories must embrace newformats, interactive and living presentations in orderto stay vibrant and relevant.how and why is this challenge important and relevant to your situation.

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challenge 3Changing business modelsDigital media and new publishing formats challengethe traditional business model for physical media.We used to focus on lending out physical items – inthe future we need to give access to leased material.Pay per use is putting pressure upon library resourcesand user accessibility.how and why is this challenge important and relevant to your situation.

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challenge 4User-user > < library recommendationTraditional library recommendations and qualityevaluations are challenged by "private libraries" andshared playlists.how and why is this challenge important and relevant to your situation.

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challenge 5Library values > < public managementThe value of Nordic public libraries as democraticspace is continuously challenged by publicmanagement values (target management, efficiency,unstaffed services etc.) – things that can be easilymeasured and calculated.how and why is this challenge important and relevant to your situation.

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challenge 6CommunityLibraries need to address learning and culturalexperience for all citizens, and supportconnectivity in a diverse society.how and why is this challenge important and relevant to your situation.

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challenge 7Library brandThe image of the library is strongly connectedto books.how and why is this challenge important and relevant to your situation.

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challenge 8CompetencesIn the future the library space will be alive withmany new players and there will be a need for agreat variety of competences.how and why is this challenge important and relevant to your situation.

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challenge 9Transforming Library SpaceLibrary spaces are filled with books, blocking areas forpossible activities. Half of the library users do notborrow anything, but come to use other facilities at thephysical libraries.how and why is this challenge important and relevant to your situation.

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challenge 10Families and childrenFamilies and children in the Nordic countries live inan increasingly media dominated reality that in manyways creates a higher level of segregation. There is aneed for families to have common culturalexperiences and learning opportunities.how and why is this challenge important and relevant to your situation.

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challenge 11Library legitimacyLibrary budgets are constantly challengedby a decreasing public economy.how and why is this challenge important and relevant to your situation.

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grab a challenge 20 m inutes(first come first serve)All challenges are on the walls.Put your post-its on the challengefind a challenge worth fighting for -grab it (first come first serve)reflect together -add post-its to support the reason why the challenge is important- and move on

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1 m inChallenge pitch ute ea chWhy this challenge is most important to work with in the camp.

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10 m inutes Voteplace your stickers on the two challenges you find the mostimportant to work with in the camp

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treasure hunt - outside 20 m inutesfind the hidden kinder eggs outside.If you find more than one egg- you earn extra points -(but you should share the chocolate with those who don´t find any)

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join your group 15 m inutesfind a seat at your group number,meet your group colleagues and facilitator- gamereceive winning challenges

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Creating moodboardsYour facilitator takes you to your group-room

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Welcome backgame

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Facilitator presents current library situation intheir citiesStart in your group rooms -when the horn sounds move to the next room(increasing numbers)

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A T O N EDesigning better services A service innovation process

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group sessio n s 90 m inutes A T O N EDesigning betterActors Offerings services Experiences A service innovation process Touchpoints Needs

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Village square 45 m inutesPut your cartoon posters on the wall in this big room and thehallway outsideOne group member stays by the posterOther participants choose a hat, and move freely around, listeningto the presentation of the ideas, and give feedback on post-it notescorresponding with the attitude on the hat. (no two-waydiscussions)

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good morning!

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this farGrunerløkka - Kenneth, party, quiz, and secret friendLavrans Løvlie, servicedesign - external inspiratorSilent reflection on challengesDiscussing and grabbing challengesPitching and voting on challenges -Treasurehunt - kindereggs in the gardenGetting together in groups, and receiving challengesMaking moodboards, visual collage describing the field of the challengePitches from the five libraries - current situation todayA T O N E analyzis - mapping actors, touchpoints, offerings, needs and experiencemaking cartoons with bulletpoints - describing the field of the challengeraces outside, rope pulling, sack jumping, and eggs in spoons

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this farVillage square with paper-hat characterssumming up the village squareSecret walks in pairsMaking and holding presentations for another groop - with feedbackMorning exerciseTesting the solution with different charactersSumming up the feedback from yesterdays pitchExpanding on the idea; what if - thenFilling in the formCreating presentations

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Camp Oslo 2012