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What is CI ?
*CI is defined by the Society of
Competitive Intelligence Professionals
(SCIP) as “the process of enhancing
marketplace competitiveness through a
greater -- yet unequivocally ethical –
understanding of a firm’s competitors
and the competitive environment.”
Do we Really Need ?
Why CI ?
o Predict competitor’s next action
o Exploit their weaknesses
o Undermine their strength
o Blow up threats against them
o Undercut their opportunities
Competitive Intelligence Model
Intelligence
Information
Data
Organize
Analyze
Does CI becoming more of a
Corporate Intelligence ?
CI Has Always Been About Better
Decision-Making
• Strategic Decisions
– What business are we in and where are new opportunities
for growth?
• Operational Decisions
– How do we structure those business units to most effectively
compete for and win market share?
• Tactical Decisions
– Which customers are available to us and how can we
convince them to select us over functional equivalents?
Corporate Implication Priorities of CI
 Current Competitor Activities and Strategy Monitoring
 Operational Performance Benchmarking
 Product/Service Sales and Marketing Support
 Possible Futures Movements
 Intellectual Property Exploitation and Protection
 Mergers & Acquisitions and Investment Support
 Long-Term Market Prospects & Spotting Weak Signal Blind spots
 Counter-Intelligence & Information Security
 Executive Decision-Support and Competitive Strategy Planning
Challenge 1: Aligning Key Intelligence Topics (KITs) to the company’s
strategic
priorities (19%)
Challenge 2 : Capturing the competitive information held by your
company’s
employees (20%)
Challenge 3 : Incorporating competitive intelligence insights into the
company’s
revenue-generating activities (11%)
Challenge 4 : Creating and/or managing a portal to centralize CI-related
information for the company (16%)
Challenge 5 : Developing a methodology for identifying emerging
challenges (12%)
Top 5 Competitive Intelligence Research
Challenges
Tools for performing CI
Keyword Research and Tracking
Media Monitoring
Key Word Feeds
Online or Traditional Clipping Services
Competitive Intelligence Solution Providers
 Digimind
 clearCi
 Cipher
 CI Radar
 Comintelli
Thanks

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Competitive Intelligence

  • 1.
  • 2. What is CI ? *CI is defined by the Society of Competitive Intelligence Professionals (SCIP) as “the process of enhancing marketplace competitiveness through a greater -- yet unequivocally ethical – understanding of a firm’s competitors and the competitive environment.”
  • 3. Do we Really Need ?
  • 4. Why CI ? o Predict competitor’s next action o Exploit their weaknesses o Undermine their strength o Blow up threats against them o Undercut their opportunities
  • 6. Does CI becoming more of a Corporate Intelligence ?
  • 7. CI Has Always Been About Better Decision-Making • Strategic Decisions – What business are we in and where are new opportunities for growth? • Operational Decisions – How do we structure those business units to most effectively compete for and win market share? • Tactical Decisions – Which customers are available to us and how can we convince them to select us over functional equivalents?
  • 8. Corporate Implication Priorities of CI  Current Competitor Activities and Strategy Monitoring  Operational Performance Benchmarking  Product/Service Sales and Marketing Support  Possible Futures Movements  Intellectual Property Exploitation and Protection  Mergers & Acquisitions and Investment Support  Long-Term Market Prospects & Spotting Weak Signal Blind spots  Counter-Intelligence & Information Security  Executive Decision-Support and Competitive Strategy Planning
  • 9. Challenge 1: Aligning Key Intelligence Topics (KITs) to the company’s strategic priorities (19%) Challenge 2 : Capturing the competitive information held by your company’s employees (20%) Challenge 3 : Incorporating competitive intelligence insights into the company’s revenue-generating activities (11%) Challenge 4 : Creating and/or managing a portal to centralize CI-related information for the company (16%) Challenge 5 : Developing a methodology for identifying emerging challenges (12%) Top 5 Competitive Intelligence Research Challenges
  • 10. Tools for performing CI Keyword Research and Tracking Media Monitoring Key Word Feeds Online or Traditional Clipping Services
  • 11. Competitive Intelligence Solution Providers  Digimind  clearCi  Cipher  CI Radar  Comintelli