Fostering Friendships - Enhancing Social Bonds in the Classroom
Pinkberry
1. Chile In Janet Zhang Lance Kawamoto John Watkins Daniel Endrei Joyce Zhang Zhang & Zhang
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3. company history First store opened in West Hollywood - January 2005 Shelly Hwang & Young Lee Frozen yogurt business 72 stores (59 California, 13 New York) using a franchise model
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6. Competitors customers and products Swirls, Kiwiberri, Berri Good, Yogurt Cravings, Cielo, and many others
8. background on Chile mapucho rule Conquered by Spaniards in 16th Century strongest economic growth in South America 1/3 worlds copper production 16.5 million population chile south america
9. ice cream and Chile # per capita consumption of ice cream in 1 Latin America World
10. ice cream and Chile 1 # 0 per capita consumption of ice cream in World
11. 6 liters per person each year ice cream and Chile
14. bringing it to market in Chile Pinkberry design local touch local art message boards local meetups keep flavors simple and local Neapolitan and Eskimo flavors - favorites in Chile Universidad Adolfo Ibanez Pepperdine’s partner school location
15. environmental sectors physical environment economic conditions market financial resources human resources raw materials industry political socio- demographic legal regulatory cultural technology
21. hired independently by each franchise recruitment and selection usa recruited from competitors or job seeking site senior manager & general manager “ team members” have a good attitude and smile recruitment selection local job seeking site pinkberry HQ in stores selecting the best people that have related experience related store managing and training experience have a good attitude and smile
22. chile recruitment and selection part-time student employees “ team members” chilean HQ and stores have a good attitude and smile recruitment selection general manager recruited near our strategic location of the University Alfonso Ibanez hire trusted MBA and university students recognize quality hire locally local job seeking site in stores selecting the best people that have related experience have a good attitude and smile
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