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e/M-MindSkills
10 Minute Techniques
Introduction
How to make provable, immediate and
lasting workplace BEHAVIOUR CHANGES
and cut training COSTS and TIME by
>90%
David Norman
LeadershipDynamiX.com
Executive Briefing
Shaping today’s and tomorrow’s workforce by transforming individual, team and organisational performance
2. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
The ‘MUCH more for FAR less’ benefits of
e/M-MindSkills 10 Minute Techniques?
Simply makes learning, development and change easier, lower
cost and more time efficient than most people think possible.
Designed as a convenient, universal and flexible ‘accelerated
competencies’ ‘how to’ personal effectiveness methodology for
all executives, managers and professionals at all levels.
The fast and deep step-by-step behaviour change ‘action
process’ delivers provable instant solutions and lasting
workplace step-improvements in results, performance and
skills.
Fifteen years in development unique toolkit innovation of 80
different self-coaching soft-skills (in self-awareness,
relationships, change, leadership and communications) also
cuts training time and costs by >90%. 2
3. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
Goal
focus Turn Failure
into Learning
Recall feelings
of Success
Learn from
Mistakes
Here are just a few:
‘Accelerated Competencies’ Components Examples
Speed-up
Learning
Handle
Criticism
resourcefully
Say ‘No’
effortlessly
Build emotional
Resilience
Overcome Fear
(eg. Public
speaking)
Turn
Frustration
into Flexibility
Overcome
barriers to
Change
Use of Body-
Language
Think Big
Picture
Taking more
Initiative
Enhance Self-
Confidence
Effortlessly
boost
Performance
Make better
Decisions
Turn Conflict
into
Reconciliation
Live your
Values
Convert
Anxiety into
Calm
Forge strong
Relationships Get Motivated
Be more
Creative
3
4. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
What we do?
4
• MindSkills transforms organisational results, performance and
productivity by rapidly improving the competency of individuals
Specifically improves skills in: self-awareness, relationships,
change, leadership and communications
• Competencies decomposed into Components (building block)
• Catalogue/toolkit of 80 ‘Accelerated Competencies’
Components. Demo (3) => Pilot (6) => Full Programme (80)
• Model (eg. Leadership) => Module (eg. Delegation) =>
Component (eg. Confidence)
• Continuous research, innovation, learning and development
for wide range of competencies, traits and skills
5. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
• Based on 20,000 hours (15 years) of intensive development
• Generates rapid beneficial and measurable behaviour
change
• Change immediate, sustained and cumulative
• Enterprise-wide intranet platform to PC or mobile device
• Advanced behavioural linguistics core of Component design
• Micro-training is on-demand 24/7, convenient, flexible and
cross-cultural
• Ideally suited for short attention span executives
How is it done?
5
6. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
Component Structure
Component Title
Strap line
Description
Component Steps
1. - - - - - - - - - - -
2. - - - - - - - - - - -
3. - - - - - - - - - - -
4. - - - - - - - - - - -
5. - - - - - - - - - - -
Measurement/Feedback
Change from 0 to 10
Time in mins
Application (optional)
1 A4 page
There are:
• no theories to study
• no books/articles/CDs
• no preparation required
• No lectures/workshops
• no follow-up needed
• no case studies
• no role-plays
• no time-wasting/travel
• no fiddly technology
• no time away from desk
• no action plan to ‘action’ needed
Learners will need:
• 10 to 20 minutes uninterrupted
concentration in a quiet place
Availability
• On-demand 24/7 global web access
Deliverables are immediate:
• Step-improvements in results, and
lasting BEHAVIOUR CHANGE 6
7. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
Component Content
7
• Scene setting/pre-learning introduction
• Rapid and effective ‘one-trial’ reading and learning structure
• Test for immediate (and lasting) behaviour change
• Solutions’ not problems, ‘How’ not what and ‘Show’ not Tell
• Always linked directly to solving practical everyday workplace issues,
problems and concerns
• Powerful ‘action solution’ process replaces ineffective ‘action plan’
• Proven to quickly boost behavioural, people and emotional skills
8. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
3. CHANGEWORK
PROCESS
Technology – Advanced Behavioural Linguistics
Stacking, layering & sequencing essential for rapid, effective
learning and change
MindSkills
Component
-----------
-----------
-----------
-----------
1. MENTAL STRATEGY of Excellence
= Pictures => Sounds => Emotions (Thinking)
5. NEW (Reconfigured) MENTAL STRATEGY
= Pictures => Sounds => Emotions (Thinking)
= RESULTS + BEHAVIOUR CHANGE
2. TRANSLATED
(from ’thinking/VAK’
into ‘speaking/ABC’)
4. TRANSLATED
BACK (from
’speaking/ABC’
into
‘thinking/VAK’)
20,000 hours of applied research, innovation and field-testing 8
9. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
Examples:
1. Survivor Reengagement
2. Stress Management
3. New Business Bids
4. Customer Care Basics
5. Talent Development Essentials
‘Modules’ (= several Components) e.g.: Delegation, Decision-making,
Gravitas/stature, Strategic thinking, Problem-solving, Values alignment,
Creative thinking, Pressure resilience, Setting priorities, Strategic visioning,
Networking, Team-building, and so on
‘Models’ (= ‘Modules’ + ‘Components’), e.g.: Leadership transformation, Talent
development, New product innovation, Negotiating, Culture change,
Corporate values alignment, Employee re-engagement, Selling strategies,
Inspirational presenting, and so on
Mindskills Program Structure
Standalone or part of a ‘Module’ or ‘Model’
9
10. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
‘Module’ Example 1:
Survivor Re-engagement
Boost
Motivation
-----------
-----------
-----------
-----------
10
Phase 1 Phase 2 Phase 3
Neutralise Reconfigure Imprint
Results
• Performance
• New Skills Learning
• Behaviour Change
Deep
Calm
-----------
-----------
-----------
-----------
Goal
Focus
-----------
-----------
-----------
-----------
Realistic
Optimism
-----------
-----------
-----------
-----------
Overcome
Anxiety
-----------
-----------
-----------
-----------
11. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
‘Module’ Example 2:
Stress Management
Boost
Confidence
-----------
-----------
-----------
-----------
11
Phase 1 Phase 2 Phase 3
Neutralise Reconfigure Imprint
Results
• Performance
• New Skills Learning
• Behaviour Change
Turn off Inner
Critic
-----------
-----------
-----------
-----------
Feeling
Success
-----------
-----------
-----------
-----------
Deep
Calm
-----------
-----------
-----------
-----------
Overcome
Anxiety
-----------
-----------
-----------
-----------
12. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
‘Module’ Example 3:
New Business Bids
Personal
Impact
-----------
-----------
-----------
-----------
12
Phase 1 Phase 2 Phase 3
Neutralise Reconfigure Imprint
Results
• Performance
• New Skills Learning
• Behaviour Change
Clear
Goals
-----------
-----------
-----------
-----------
Being
Proactive
-----------
-----------
-----------
-----------
Boost
Motivation
-----------
-----------
-----------
-----------
Realistic
Criticism
-----------
-----------
-----------
-----------
13. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
‘Module’ Example 4:
Customer Care
Boost
Motivation
-----------
-----------
-----------
-----------
13
Phase 1 Phase 2 Phase 3
Neutralise Reconfigure Imprint
Results
• Performance
• New Skills Learning
• Behaviour Change
Build
Persistence
-----------
-----------
-----------
-----------
Resolve
Conflict
-----------
-----------
-----------
-----------
Overcome
Frustration
-----------
-----------
-----------
-----------
Reinforce
Confidence
-----------
-----------
-----------
-----------
Managing
Criticism
-----------
-----------
-----------
-----------
Emotional
Resilience
-----------
-----------
-----------
-----------
14. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
‘Module’ Example 5:
Talent Development
Focused
Networking
-----------
-----------
-----------
-----------
14
Phase 1 Phase 2 Phase 3
Neutralise Reconfigure Imprint
Results
• Performance
• New Skills Learning
• Behaviour Change
Feeling
Success
-----------
-----------
-----------
-----------
Conflict
Resolution
-----------
-----------
-----------
-----------
Emotional
Resilience
-----------
-----------
-----------
-----------
Personal
Impact
-----------
-----------
-----------
-----------
Realistic
Optimism
-----------
-----------
-----------
-----------
Clear
Goals
-----------
-----------
-----------
-----------
15. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
What People Say
15
“I have found MindSkills Techniques a
superb resource providing me with some
powerful tools that I use in a wide variety
of situations, as well as assisting me in
developing fresh ways of thinking. This is
a must for everyone who wants to make
small changes in their everyday life, for
big improvements,”
Jacqueline Hughes. Global Talent
Manager. Prudential plc.
"MindSkills Techniques achieves the
impossible by combining and succinctly
summarising behavioural change
techniques for motivating and engaging
both leaders and their teams. As well as
drawing on proven methods it also takes
the individual much further towards
personal mastery and delivery of high
performance.”
Gordon A Headley. Chief HR Officer.
Tullow Oil plc.
“MindSkills Techniques brings a new
level of clarity and understanding to
people and soft-skills performance
improvement and most importantly
teaches the ‘How’ not just the what.
These simple yet practical techniques
will enable you to change your thinking
and instantly translate it into action.”
Dr Belinda Quinn. Vice President.
GlaxoSmithKline plc.
“"An excellent guide to personal
effectiveness. The format and step-by-step
guidelines provided by MindSkills
Techniques are easy and enjoyable to follow
whilst simultaneously introducing the learner
to a treasure trove of original ideas, new
insights and valuable skills.”
Neville Bulgin. Director, Investment Bank.
16. © Copyright 2008/9/10 David Norman | e/M-MindSkills | www.LeadershipDynamiX.com Executive Briefing
www.LeadershipDynamiX.com
Techniques • Workouts • Coaching
e/M-MindSkillsComponents: Demo 3 => Pilot 6 => Full Programme 80
TEL (UK): +44 (0)1932 872433/872741
Skype (video/audio) davidnorman1932
David.Norman@LeadershipDynamiX.com