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Operational ExcellenceManaging Change and Avoiding the Yo-Yo Effect INTERNAL COMPETITION AND PREFERENCES OFTEN DERAIL BEST INTENT TO S Y S T E M AT I C A L LY I M P R O V E P E R F O R M A N C E Tele: +1.317.818.2430 Web: www.KaufmanGlobal.com Email: info@KaufmanGlobal.com
Operational ExcellenceManaging Change and Avoiding the Yo-Yo Effect Complex organizations competing in today’s markets by corporate leadership complaining about “too little recognize that operational excellence (OE) is a vital attention to growth” and “not enough focus on piece of their path to success. Business units within stakeholders and profits.” OE is then unceremoniously those organizations often determine to sponsor a dismantled, labeled as another passing fad, and, central “operational excellence” function whose removed from the organizational agenda without mission is to propel OE inculcation… broadening, having fully achieved its intent. In the end, the yo-yo deepening and speeding results. Sometime later, that has traveled full cycle. The lifecycle of each of these function’s notable progress is discredited by the same approaches to accelerating internal change and business segments that sponsored it complaining business performance share striking similarities as about “too much corporate overhead” and “not they encounter similar problems, barriers, enough focus on my problems.” OE is then achievements, successes, dramas… and in many cases, unceremoniously dismantled, labeled as another eventual demise. passing fad, and, removed from the organizational agenda without having fully achieved its intent. In this presentation, you’ll learn about common themes that emerge as complex organizations Still, the opposite can also occur. A corporate-level embrace formal internal change structures, what can OE group might never be established, and with that, be done to avoid some of the more frequent and no Continuous Improvement standard work. Multiple thorny problems, and, how to improve the odds of duplicative OE approaches blossom (then die) within maximizing ongoing vitality and results of your in- the business units. OE progress is de-valued house OE system.