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11/1/2012




STARTAU TEL AVIV
UNIVERSITY
ENTREPRENEURSHIP
                                   NEWMEDIA MANUAL
CENTER




    “A method to the madness” |Michael Fisch & Viktoriya Prudnikova
Table of Contents:

   I.   Basics
           A. Administrative information (Usernames and Passwords)
  II.   Google
           A. How to do market research
 III.   Facebook
           A. How to make effective posts
           B. Understanding insights
           C. Maintaining the conversation
 IV.    Startau.org
           A. Editing
 V.     Wix- new website
 VI.    Twitter/Tweetdeck
           A. How to make effective posts
VII.    Meetup
VIII.   Linkedin
 IX.    Daily Agendas and Monthly Agendas




                                        1
I.     Basics
       A. Administrative information (Usernames and Passwords)
               Facebook (StarTau NewMedia & Pages)
                     o Username: newmedia@startau.co.il
                     o Password: startau007
               TweetDeck & Twitter
                     o Username: newmedia@startau.co.il
                     o Password: startau007
               StarTau.org (http://www.startau.org/admin/default/login)
                     o Username: Demo
                     o Password: Demo
                  WiX
                     o Name: int162
                     o e-mail: int1@startau.co.il
                     o Password: startau007
                  Meetup (http://www.meetup.com/StarTau/)
                     o Username & Password: Create your own profile and asked to be added to
                         the group by existing members and given administrative capabilities.

II.    Google:
       A. How to do market research
                Use specific key words and phrases to find groups, pages and people related to
                 entrepreneurship.
                      o Words like… startups, business, hi-tech/high tech, entrepreneurship,
                           innovation, invest, venture capital, angel investors, accelerators,
                           incubators, hubs, developers etc.
                      o Combined into phrases with other words like…Israel, Tel Aviv, US and
                           Israel etc.”
                After selecting a company, group, blog to research, check to see how active the
                 website is by identifying positing dates of their latest articles, events etc.
                If it’s a Facebook group…How many likes, followers and members does it have?
                Hint: the more likes, followers and members the better

III.   Facebook:
       A. How to make effective posts
                 For events, write 2-3 sentences citing what the post is about, especially if it’s an
                  event. If you’re sharing an interesting story or any type of content for the
                  timeline, keep the description down to a minimum (1 sentence max) and in some
                  cases just attach the link to the article and an abstract will automatically pop up
                  in the attachment.
                 If you can attach a picture do it, unless the picture is irrelevant to the post/event
                  and is low resolution.




                                                2
 Take a look at the examples below.




          If you notice the post on the left hand side, I made a post thanking an IBW
           participant for writing an article about the program…A simple thanks with a link
           attached.
          In the post on the right side of the timeline, I just added a link to an interesting
           article about entrepreneurship.
          You can also notice that the article on the left reached a much larger crowd than
           the other post. On Facebook Insights you can learn specific stats about that post.

B. Understanding Facebook Insights
         In the pictures below, you can see a log of all the posts, events and any type of
          content that has been posted on the StarTau timeline. This log can be found on
          Insights.
         By clicking on the columns you can sort the posts by date, reach, virality and
          more.
         FYI, when you click on the numbers under reach a graph will pop up and give
          you details about the number of users who have seen the post. Virality %
          represents the number users who engaged in the post by liking it, commenting or
          sharing it divided by the total number of people who have seen the post.
               o Virality % = (# of people liking, commenting, sharing / Total # of
                   organic users)




                                        3
o




o




    4
o   In the picture below, you can also see a nice graph showing the trend of
                               data over time. To download as an Excel spreadsheet and make statistical
                               inferences click “Export Data”
o




o   Here are some examples of graphs and data that can be drawn from such data:




                                                  5
6
C. Maintaining the conversation
         It is vital to maintain a conversation online about StarTau’s services and current
          activities. When logged into the NewMedia account, check any unread messages,
          posts to the timeline and friend requests.
         StarTau Mafia- This group was created to increase the speed of communication
          between StarTau staff on Facebook. When you make a post on the StarTau
          timeline, also post within the group that you need likes along with a link to your
          post. See below for example. You can find the StarTau Mafia group under
          groups…Notice the first few posts, you can also tell who has seen you post.
        




                                       7
IV.     StarTau.org
            A. Editing
                       This is a picture of what the admin login looks like:
o




o   Landing pages are used to build guest lists for events. To edit current landing pages click on Manage
    Landing Page.
o   To create a new one click Create Landing Page
o   When managing Team Members, Articles, Events, Banners, Sponsors and Pages make sure to make
    you additions “Active.” This may include simply clicking a box labeled active or entering the number
    1 into the designated space. By doing the latter you make new pages, team members (etc) active and
    will be able to be seen on the website.




                                                    8
o




o   It would be wise to have startau.org open in a separate tab along with the admin page to check if your
    changes are working.




                                                    9
V.      WiX:
              1.      Wix Support Center http://www.wix.com/support/main/html5/ - find answers for
              all your questions
              2.      So you already have the template and all site built. You just need to update it and
              edit.
              3.      Feel free to change it but not so much  - it is already perfect.
              4.      There is a building panel on the left side of the page – so basically it is everything
              you need:

  Pages. You can add | delete pages, change names, work with settings and SEOs.

  Design. It is all about backgrounds, colors and fronts.

  Add tool. Everything new you need to put on your web comes from here. Buttons, links, pictures,
  videos, texts and social applications. Inside each issue you can choose form needed and change the
  style.

  Settings. Working with statistics and marketing.

  App market. It is a market) I have never used it so this chapter is for you to fill in.

To change every element – just double click on it and here we go – settings!




Never forget to use “Learn more” button – it has every manual you might need.


     EXAMPLES
To add text – Add – Text – Paragraph – DONE!

To add picture – Add – Image – Image (or whatever) – double click on appeared
chamomile – choose from “my image” or “upload image” – DONE!




                                                        10
To add video – Add – Media – Video – Double click on template – Video URL – Post your link from
YouTube – DONE!




To add link – Add – Buttons and menus – Whatever Button – Double click on appeared “button” –
Link to – Choose type of link (page/web/email/doc) – Change the name from button settings – DONE!




                                                  11
VI.   TweetDeck
      A. How to make effective Tweets
               The main idea is to broadcast a concise message and reach as great an audience
                as possible. Since you are limited to a small number of characters because of
                twitter, constructing effective tweets takes a bit of creativity.
               To reach a large audience we attached hashtags (#) to the end of the message so
                that Twitter users will see the tweet when searching for it. This means attaching
                words that our target audience is likely to be searching, following and interested
                in. Take a look at the picture below for reference:




                 It’s important to consider how much space will be taken up by the links you
                  attach because it restricts space to add hashtags.
                 Two hit two birds with one stone, you can also send the tweet to our Facebook
                  pages:




                                             12
 Notice the page icons highlighted in blue (@StarTau_En & StarTau Facebook)

    VII.    Meetup: http://www.meetup.com/StarTau/
                        Meetup is a great tool for creating and managing events (like GNF, Pitch Nights
                         etc.)
 As part of being an administrator/event organizer on Meetup, your job is to bring as many people to
  events as possible. Here is what the main interface looks like:




                       It’s important to know that you should invite all members of the group to the
                        events and take note of people that have attended previous events.
                       There are some events that require specific information like phone numbers,
                        email and other contact information. For these events it is better to create a
                        Landing page on the main website and direct participants to sign up there so that
                        we can keep track of them.
                       To schedule a Meetup, go to group tools and select “Schedule Meetup”
                       After an event, pay attention to the comment and feedback from participants.
                        This will help you know what was good and not so good about the event so you
                        can replicate and improve for future events.




                                                   13
VIII.   LinkedIn (http://www.linkedin.com/company/startau-tel-aviv-university-entrepreneurship-
        center )
                   LinkedIn is a great resource for spreading knowledge of our events and services
                    as well.
                   Take advantage of all the groups we are associated with. Here are some examples
                    of groups you should join: Friends of the European Union, Hi Tech Israel Leader
                    Jobs, Israel Entrepreneur Network (10k+), Social Media Monitoring, Sofaer
                    International MBA, Tel Aviv Entrepreneur Meetup – www.tech-scene.co.il,
                    Israel Elit Technologies Industries Workers Association (ETI), Venture Capital
                    Café etc.
                   Find groups that are associated with entrepreneurship, Israel, Tel Aviv and join
                    them. This allows you to create discussions which are selling points for
                    communicating our services, events and StarTau brand image.


IX.     Daily Agendas and Monthly Agendas
        A. Daily Agenda:
                  Every day you should make a post containing entrepreneur related content.
                  Every week you should make a post about StarTau activities, events, courses or
                   programs StarTau is participating
        B. Monthly Agenda:
                  Once a month you should take a look at the Facebook insights, Google Analytics
                   and any other statistical information you can gather from your social media
                   platforms and create a profile of StarTau’s current status.
                  This is essential to measuring the success of StarTau’s online presence
                       o This report doesn’t have to be too official, you should just know what
                            key statistics are important to talk about. These include current trend in
                            Facebook likes, Fans of Friends, Virality of the web page,
                            geo/demographic information about who’s viewing the webpage etc.




                                               14

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Star tau new media manual

  • 1. 11/1/2012 STARTAU TEL AVIV UNIVERSITY ENTREPRENEURSHIP NEWMEDIA MANUAL CENTER “A method to the madness” |Michael Fisch & Viktoriya Prudnikova
  • 2. Table of Contents: I. Basics A. Administrative information (Usernames and Passwords) II. Google A. How to do market research III. Facebook A. How to make effective posts B. Understanding insights C. Maintaining the conversation IV. Startau.org A. Editing V. Wix- new website VI. Twitter/Tweetdeck A. How to make effective posts VII. Meetup VIII. Linkedin IX. Daily Agendas and Monthly Agendas 1
  • 3. I. Basics A. Administrative information (Usernames and Passwords)  Facebook (StarTau NewMedia & Pages) o Username: newmedia@startau.co.il o Password: startau007  TweetDeck & Twitter o Username: newmedia@startau.co.il o Password: startau007  StarTau.org (http://www.startau.org/admin/default/login) o Username: Demo o Password: Demo  WiX o Name: int162 o e-mail: int1@startau.co.il o Password: startau007  Meetup (http://www.meetup.com/StarTau/) o Username & Password: Create your own profile and asked to be added to the group by existing members and given administrative capabilities. II. Google: A. How to do market research  Use specific key words and phrases to find groups, pages and people related to entrepreneurship. o Words like… startups, business, hi-tech/high tech, entrepreneurship, innovation, invest, venture capital, angel investors, accelerators, incubators, hubs, developers etc. o Combined into phrases with other words like…Israel, Tel Aviv, US and Israel etc.”  After selecting a company, group, blog to research, check to see how active the website is by identifying positing dates of their latest articles, events etc.  If it’s a Facebook group…How many likes, followers and members does it have?  Hint: the more likes, followers and members the better III. Facebook: A. How to make effective posts  For events, write 2-3 sentences citing what the post is about, especially if it’s an event. If you’re sharing an interesting story or any type of content for the timeline, keep the description down to a minimum (1 sentence max) and in some cases just attach the link to the article and an abstract will automatically pop up in the attachment.  If you can attach a picture do it, unless the picture is irrelevant to the post/event and is low resolution. 2
  • 4.  Take a look at the examples below.  If you notice the post on the left hand side, I made a post thanking an IBW participant for writing an article about the program…A simple thanks with a link attached.  In the post on the right side of the timeline, I just added a link to an interesting article about entrepreneurship.  You can also notice that the article on the left reached a much larger crowd than the other post. On Facebook Insights you can learn specific stats about that post. B. Understanding Facebook Insights  In the pictures below, you can see a log of all the posts, events and any type of content that has been posted on the StarTau timeline. This log can be found on Insights.  By clicking on the columns you can sort the posts by date, reach, virality and more.  FYI, when you click on the numbers under reach a graph will pop up and give you details about the number of users who have seen the post. Virality % represents the number users who engaged in the post by liking it, commenting or sharing it divided by the total number of people who have seen the post. o Virality % = (# of people liking, commenting, sharing / Total # of organic users) 3
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  • 6. o In the picture below, you can also see a nice graph showing the trend of data over time. To download as an Excel spreadsheet and make statistical inferences click “Export Data” o o Here are some examples of graphs and data that can be drawn from such data: 5
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  • 8. C. Maintaining the conversation  It is vital to maintain a conversation online about StarTau’s services and current activities. When logged into the NewMedia account, check any unread messages, posts to the timeline and friend requests.  StarTau Mafia- This group was created to increase the speed of communication between StarTau staff on Facebook. When you make a post on the StarTau timeline, also post within the group that you need likes along with a link to your post. See below for example. You can find the StarTau Mafia group under groups…Notice the first few posts, you can also tell who has seen you post.  7
  • 9. IV. StarTau.org A. Editing  This is a picture of what the admin login looks like: o o Landing pages are used to build guest lists for events. To edit current landing pages click on Manage Landing Page. o To create a new one click Create Landing Page o When managing Team Members, Articles, Events, Banners, Sponsors and Pages make sure to make you additions “Active.” This may include simply clicking a box labeled active or entering the number 1 into the designated space. By doing the latter you make new pages, team members (etc) active and will be able to be seen on the website. 8
  • 10. o o It would be wise to have startau.org open in a separate tab along with the admin page to check if your changes are working. 9
  • 11. V. WiX: 1. Wix Support Center http://www.wix.com/support/main/html5/ - find answers for all your questions 2. So you already have the template and all site built. You just need to update it and edit. 3. Feel free to change it but not so much  - it is already perfect. 4. There is a building panel on the left side of the page – so basically it is everything you need: Pages. You can add | delete pages, change names, work with settings and SEOs. Design. It is all about backgrounds, colors and fronts. Add tool. Everything new you need to put on your web comes from here. Buttons, links, pictures, videos, texts and social applications. Inside each issue you can choose form needed and change the style. Settings. Working with statistics and marketing. App market. It is a market) I have never used it so this chapter is for you to fill in. To change every element – just double click on it and here we go – settings! Never forget to use “Learn more” button – it has every manual you might need. EXAMPLES To add text – Add – Text – Paragraph – DONE! To add picture – Add – Image – Image (or whatever) – double click on appeared chamomile – choose from “my image” or “upload image” – DONE! 10
  • 12. To add video – Add – Media – Video – Double click on template – Video URL – Post your link from YouTube – DONE! To add link – Add – Buttons and menus – Whatever Button – Double click on appeared “button” – Link to – Choose type of link (page/web/email/doc) – Change the name from button settings – DONE! 11
  • 13. VI. TweetDeck A. How to make effective Tweets  The main idea is to broadcast a concise message and reach as great an audience as possible. Since you are limited to a small number of characters because of twitter, constructing effective tweets takes a bit of creativity.  To reach a large audience we attached hashtags (#) to the end of the message so that Twitter users will see the tweet when searching for it. This means attaching words that our target audience is likely to be searching, following and interested in. Take a look at the picture below for reference:  It’s important to consider how much space will be taken up by the links you attach because it restricts space to add hashtags.  Two hit two birds with one stone, you can also send the tweet to our Facebook pages: 12
  • 14.  Notice the page icons highlighted in blue (@StarTau_En & StarTau Facebook) VII. Meetup: http://www.meetup.com/StarTau/  Meetup is a great tool for creating and managing events (like GNF, Pitch Nights etc.)  As part of being an administrator/event organizer on Meetup, your job is to bring as many people to events as possible. Here is what the main interface looks like:  It’s important to know that you should invite all members of the group to the events and take note of people that have attended previous events.  There are some events that require specific information like phone numbers, email and other contact information. For these events it is better to create a Landing page on the main website and direct participants to sign up there so that we can keep track of them.  To schedule a Meetup, go to group tools and select “Schedule Meetup”  After an event, pay attention to the comment and feedback from participants. This will help you know what was good and not so good about the event so you can replicate and improve for future events. 13
  • 15. VIII. LinkedIn (http://www.linkedin.com/company/startau-tel-aviv-university-entrepreneurship- center )  LinkedIn is a great resource for spreading knowledge of our events and services as well.  Take advantage of all the groups we are associated with. Here are some examples of groups you should join: Friends of the European Union, Hi Tech Israel Leader Jobs, Israel Entrepreneur Network (10k+), Social Media Monitoring, Sofaer International MBA, Tel Aviv Entrepreneur Meetup – www.tech-scene.co.il, Israel Elit Technologies Industries Workers Association (ETI), Venture Capital Café etc.  Find groups that are associated with entrepreneurship, Israel, Tel Aviv and join them. This allows you to create discussions which are selling points for communicating our services, events and StarTau brand image. IX. Daily Agendas and Monthly Agendas A. Daily Agenda:  Every day you should make a post containing entrepreneur related content.  Every week you should make a post about StarTau activities, events, courses or programs StarTau is participating B. Monthly Agenda:  Once a month you should take a look at the Facebook insights, Google Analytics and any other statistical information you can gather from your social media platforms and create a profile of StarTau’s current status.  This is essential to measuring the success of StarTau’s online presence o This report doesn’t have to be too official, you should just know what key statistics are important to talk about. These include current trend in Facebook likes, Fans of Friends, Virality of the web page, geo/demographic information about who’s viewing the webpage etc. 14