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ALA Retention Talk

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Now, more than ever, retaining talent is Job 1 for successful consortium leaders

Now, more than ever, retaining talent is Job 1 for successful consortium leaders

Published in: Technology, Business

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  • Transcript

    • 1. High Retention Leadership Michael C. Piper Detroit Area Library Network [email_address]
    • 2. Myth #1
      • Unemployment rate makes it easy to recruit and retain talent
      • Reality: There’s never enough good talent
      • “ Your best people are the ones most likely to leave… because they can.”
      • Recruiting and retaining talent: Job 1
    • 3. Myth #2
      • Most factors that influence retention are outside your control
      • Reality: You can exert more influence over retention than you think
      • Our topic: Strategies for becoming a high retention leader
    • 4. Presentation summary
      • Why do people stay?
      • Your role is key
      • Becoming a high retention leader: 3-step process
    • 5. Why do people stay?
      •   1) Career growth, learning and development   2) Exciting work and challenge   3)    Meaningful work, making a difference and a contribution
    • 6. Key: Relationship to boss
      • It all starts with you
      • Every one of your colleagues is a free agent
      • You have a direct influence in determining whether they stay
    • 7. Key: Relationship to boss
      • “ A workplace where employees know they are cared for, trusted and treated like adults” *
      • * Source: Smith, Gregory. Here Today, Here Tomorrow: Transforming Your Workforce from High Turnover to High Retention, page 31
    • 8. Be a high retention leader: 3 key steps
      • Step 1: Make it your goal to be the employer of choice
      •  
      • Step 2: Hire the best candidates -- take the time to do it right
      •  
      • Step 3: Build a high retention culture
    • 9. Step 1: Be the employer of choice
      • Turnover is expensive
      • Estimated costs: 70-200% of departing worker’s salary
      • IT workers cost more to replace
    • 10. Checklist: Be the employer of choice
      • Do you offer your employees:
      • A chance to learn and grow?
      • Challenging, meaningful work?
      • Recognition and rewards?
    • 11. Step 2: Hire the best candidates
      • Your best retention strategy: Thoughtful recruitment
      • Recruitment: Take the time to do it right
    • 12. Checklist: Effective hiring strategies
      • In your hiring process, do you:
      • Differentiate your opening?
      • Know what you want?
      • Treat applicants as customers?
      • Hire for fit, then train for the job?
    • 13. Step 3: Build a high retention culture
      • Retention: continuously re-recruiting your current talent
      • Focus on building relationships from Day 1
    • 14. Checklist: Retention leadership
      • Do you:
      • Build in continuous learning?
      • Hold managers accountable?
      • Seek to build an exceptional culture?
    • 15. Checklist: Retention leadership
      • Do you:
      • Engage their souls?
      • Articulate a clear sense of purpose, then seek alignment?
      • Focus on taking care of your internal customers?
    • 16. Becoming a high retention leader: 3-step process
      • Step 1: Make it your goal to be the employer of choice
      •  
      • Step 2: Take the time to hire the best candidates
      •  
      • Step 3: Build a high retention culture
    • 17.