Resume as of 1/14/2013

1. M. Susan Earle, PMP, CBAP in process
18 Fresh River Avenue, Hingham MA msusanearle@gmail.com (C) 617-899-9644
Project Manager, Business Analyst
I am an IT project manager/business analyst who produces quality results with cost savings from thorough
analysis, Agile practices, requirements and project management. I transform data that drives business value to the
client. I thrive in environments with changing priorities and still maintain project schedule, budget and quality. I
enjoy collaborating with businesses to analyze and interpret needs, translate those needs into solutions and
implement project results into production.
EXPERTISE
• AGILE • Systems Development Lifecycle • Requirements Gathering
• Team Leadership & Development • Simultaneous Software Development • Technical Documentation
• Problem Identification/Resolution • Systems Analysis & Design • Test Case Research & Design
• Process Improvement
TECHNICAL EXPERIENCE
Systems/Platforms: Windows (2000, NT, XP, 2003), Main Frame (IBM 370), SQL Server 2008
Applications: Omgeo’s Central Trade Manager, MS Project, MS Word, MS Excel, MS ACCESS,
MS PowerPoint, VISIO
Tools: DB2, ORACLE, SHAREPOINT, Team Track, Mercury, Toad, SQL Query Analyzer,
PVCS, CHANGEMAN, FILEAID, XML Spy, WEBSPHERE DATASTAGE TX,
INFORMATICA
Networking: SWIFT, FIX
Languages: HTML, XML, SQL
Coding Systems: ICD9, SNOMED
Professional Certifications: PMI PMP, September 2009
Clinical Data Management, August 2009
Certified Business Analyst Professional – in process
PROFESSIONAL EXPERIENCE
OMGEO LLC, - 22 Thomson Place, Boston, MA 02210 (1.866.496.6436) 04/2012 – 12/31/2012
Business Analyst Consultant
Working with clients I am responsible for the analysis, resolution and implementation of their requests and issues
using Agile Kanban methodologies.
• Client Interfacing
• GUI interface enhancement analysis & solution designs
• Solutions and enhancements involving SWIFT, FIX and XML transaction processing.
PARTNERS HEALTHCARE SERVICES, – 93 Worcester St., Wellesley, MA 04/2010 – 04/2012
Business/Systems Analyst Consultant
Responsible for the analysis, requirements and testing of Web based software development projects and
enhancements.
• Performed the analysis and developed the requirements for Web based User Interface systems to support
physicians and nurses in identifying and tracking patient problems and their care history.
• Researched and wrote the requirements a data extraction process of patient problem list data in XML format.
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2. • Presented a proposal on the reconciliation of in-patient and out-patient problem lists.
• Wrote and performed system and QA test plans and over saw development issues to resolution.
• Researched and presented the gap analysis for Meaningful Use certification of the Patient Problem list project.
STATE STREET BANK & TRUST CO. - Westwood, MA 02/2009 – 03/2009
Business/Systems Analyst Consultant
Responsible for the analysis, requirements and development of a new system process for ISO2022 SWIFT
processing.
• Design process flow to extract mainframe data, add required SWIFT information and write data to an MQ-
Series queue for processing by client-server ETL frontend SeeBeyond
BROWN BROTHERS HARRIMAN, - Boston, MA 07/2008 – 12/2008
Business/Systems Analyst Consultant
Responsibilities included process improvement analysis, new Swift systems development and Swift Upgrade issues.
Ran training sessions on Swift and the use of the Websphere DataStage TX ETL tool.
• Developed new SWIFT systems to provide reconciliation information
• SWIFT 2008 upgrade issues – analysis, enhancements and implementations
• Developed training materials on SWIFT system and structure requirements and held training sessions on
developing SWIFT ETL WebSphere DataStage TX 8.01(Mercator) processes
• Implemented financial data transaction improvements
INVESTORS BANK & TRUST/
STATE STREET BANK & TRUST CO. - Boston, MA 09/2001 – 04/2008
Application Development Manager, AVP
Managed the Middleware systems (Informatica & WebSphere DataStage), their change control process and was
responsible for the annual Middleware SWIFT upgrades for a financial institution with total sales of $6.6M.
Products included international financial services, investment management, research, trading and investment
servicing. Supervised up to 3 employees and served as Technical Lead Manager, overseeing hiring
recommendations, architectural design, system testing design, and personnel retention recommendations.
• Managed change control issues for yearly Swift upgrade development and simultaneous software development.
• Trained junior employees in Middleware systems and Swift development requirements.
• Responsible for job applicant decisions and employee performance reviews.
• Directed design, development, and implementation of a WebSphere DataStage market specific data system
reducing bottlenecks in settlement trade systems and fines for failed trades.
• Reverse-engineered old Micro Focus data extraction system. Replacing it with a system that reduced processing
time from 4 hours to 10 minutes. This saved millions of dollars and secured new clients.
• Achieved $100,000 savings in hardware expenses and licensing fees by redesigning and converting a remote
trading system from WebSphere DataStage TX to Informatica.
• Identified and resolved issues with a cash balance trade system saving money and resolved SLA issues.
• Recipient of Certificate of Merit for achievement in implementing multiple client requests.
BROWN BROTHERS HARRIMAN - Boston, MA 08/1994 – 09/2001
Senior Programmer/Business Analyst
Responsible for projects and their business systems development life cycles for one of the oldest privately held
banks in country which employs over 3,000 people in 8 US and 7 overseas locations. Projects involved SWIFT
equity settlement messaging systems, data storage, reporting systems, upgrading legacy systems, Y2K conversion
and the EURO-Dollar conversion. Juggled multi-version development and its change control procedures.
• Earned Most Valuable Player Certificate for success in developing new corporate action and 5-day cash
reporting system implemented system-wide and well received by clients
• Analyzed, proposed project requirements, documented, developed, tested and instituted several new SWIFT
equity message systems for settling and generating client trades reducing processing and delivery time.
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3. EDUCATION/PROFESSIONAL DEVELOPMENT
B.A. Biology, PLYMOUTH STATE UNIVERSITY, Plymouth, NH, Graduated Magna cum Laude
Certificates in: PMI PMP, Leadership and Management, Advanced Project Management,
Microsoft Project 2007, Informatica Level I & II, DB2 Development,
Websphere Datastage TX Development and System Design,
SWIFT ALLIANCE, MQ Series Development, Computer Programming
Courses in AGILE, CBAP in Process
PROFESSIONAL AFFILIATIONS:
Project Management Institute
Agile New England
International Institute of Business Analysis
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