Digital Government Summit: Agile Policy Making

1. February 2016
Digital Value: Bringing together
policy and practice
Vicky Ladizhinskaya
Senior Category Lead
1

2. Who Are we?

3. June 2016
Introducing the Crown Commercial Service
We’re one of the biggest public procurement organisations in Europe.
We help organisations across the whole of the public sector find the right
commercial solutions for around £12 billion of spend on common goods and
services each year.
We lead on developing and implementing the UK’s public sector procurement
policy and delivering government’s commercial policy priorities.
We’re an executive agency of the Cabinet Office and part of the Government
Commercial Function.
commercial
expertise
bulk buying
power
great value
deals
60% SME
suppliers
significant
savings
Common Goods & Services

4. Who does CCS work with?
4
25 Government
Departments
Charities /
Third Sector
Emergency
Services
Health
Part of Government
Commercial Function
• Complex Transactions
• Suppliers & Markets
Partnerships – Crown Reps
• Commercial Capability
• Commercial Standards/Best
• Practice / Assurance /
Controls
• CCS
Wider Public
Sector
Education
Local
Government

5. Crown Commercial Services vision
5
Helping central government departments
and the wider public sector to achieve value
for the nation through our commercial and
procurement expertise:
• Deliver great value deals
• Provide significant savings
• Use our bulk buying power
• Buy once for government
• Shape procurement policy – SME
• Common Goods & Services

6. CCS – In numbers
£2bn savings target for central
government and wider public sector
customers (2016/17 to 2019/20)
£12.8bn public sector spend
through CCS deals
1,400 customers across central
government and the wider public sector
2,600 suppliers (60% SMEs)
6

7. BuildingsBuildings
Corporate Solutions
People Technology
The areas we work in cover:
• Professional
Services
• Consultancy &
Contingent
Labour
• Property
• FM
• Energy
• Travel
• Fleet
• Communications
• Financial
Services
• Office Solutions
• Network Services
• Cloud Services
• Technology
Products
• Software
Licensing
Saving £520M
by 2019/2020
Saving £540M
by 2019/2020
Saving £420M
by 2019/2020
Saving £520M
by 2019/2020
September 2016HETT 2016
Corporate
solutions

8. 8
Tech Products &
Services £1bn
➢ End user hardware
➢ Infrastructure
hardware
➢ Software licences
➢ Related services
Network Services £0.6bn
➢ Telecoms
➢ Mobile phones and
connectivity
➢ Wide Area Network
(WAN)
➢ Associated services
Cloud & Digital £0.6bn
➢Cloud
➢Digital Outcomes &
Specialists
➢Cyber Security
Software Licensing
£0.6bn
➢ Software MOUs
➢ Software licensing audit
challenges
➢ Software estate
overviews
CCS technology
pillar 2015/16
Spend: £2.8bn
Savings: £220m
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9. Policy to practice:
Technology as enabler for new ways
of working

10. Technology & Government – the
challenge
Government Today
Complex – Technology, Process,
speed of change
Fragmented – 24 Departments, 300+
ALB;s 5000+ Government bodies in the
UK – no standardisation
Citizen - wants a seamless
government, but to protect their data
Transparent – FOI, open book.
Published spend
Priorities – changing with Ministers
Enabling UK Plc. growth – SME,
UKT&I, Superfast Britain, Regional
agenda, Critical National Infrastructure,
Automated Cars
Austerity - £50bn p.a. deficit
Culture – Service & risk adverse,
Technology Strategy – Digital by
default (GDS), Cloud First, SME
agenda, Cyber Security
1
0
Government Technology needs to do
all this & deliver value for the taxpayer

11. Technology & Government – policy to reality
1
1
SME Agenda
Cyber
Security
Efficiency
Savings
Digital by
Default
Cloud First
Disaggregation of major IT
MS deals → multi-vendor
estate
Mobile / agile workforce →
mobile devices, applications and
networks;
Cloud hosting;
Document digitalisation;
Online collaboration (meetings/
documents)
Enhanced data
security – hardware
and software security
overlay; penetration
testing

12. Technology & Government – policy to reality
1
2
G-cloud –
cloud
hosting
and
solutions
DOS –
application
development
Tech
Products 2
- mobile
devices
Cyber Security
Services 2 -
Security
Certifications
and penetration
testing
Tech
Services –
IT projects
and services

13. Policy to practice:
How smart procurement enables
technological transformation

14. Government Technology spend is big!
£14bn
per annum
X 200
£2.8bn via CCS
Frameworks 20%
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15. So how does Government get value
from Technology Procurement?
Beat up the suppliers?
Hold their feet to the fire!
But - limited improvements – short term, price focused
Will not enable government in the long term
Technical Strategy
Commercial Strategy
15

16. CCS Framework life cycle
Procurement
of best value
Frameworks
in
consultation
and
partnership
with
customers
and suppliers
CCS customer support , including:
Aggregation of demand, e-auctions, e-procurement portal, catalogues, procurement
and commercial advice, managed service for some customers
16
• Supplier
Relationship
Management
• Market
insights

17. CCS Technology Procurement Approach
Area Customers Suppliers
Competition  Competitive market
 Increased supplier base –
G-Cloud 1000+
 Leverage Crown e.g. XP
extended support
 Hardware & Software
MOU
 Unbundle SI &
Disaggregate – enable
multi-sourcing
 Easy to bid
 De risks bidding
 Increase SME
participation
Tactical procurement  Telecom expense
management
 Aggregated procurements
 Software Audit & Defence
 Flash sales
Proven VFM for
customers
17

18. CCS Technology Procurement Approach
Area Customers Suppliers
Easy to do business  9 key Frameworks – down
from 40+
 Standard terms - OJEU
compliant
 Direct Award
 Digital Market place - G-Cloud
& DOS
 Catalogue – Crown
Marketplace
 Improved routes to
market
 Engagement pre
contract
 Terms & Conditions
simplification
 SME engagement
 Framework structure
consultation
Engagement  Customer segmentation –
WPS,
 Named department leads
 Roadshows
 Crown Reps/ GDS / CTS
 Gartner,
 SRM
 Open & Transparent
 Tech UK;
 Innopsis;
Reuse of assets  Software license exchange
 No10 – Telephony service
 Focused
procurements
But more to do!
18

19. CCS Technology Procurement in action
– Technology Products 2 catalogue
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20. 20
CCS Technology Procurement in action
– Technology Products 2 catalogue

21. 21
CCS Technology Procurement in action
– Technology Products 2 catalogue

22. CCS Technology Procurement in action
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23. Summary - CCS is helping transform
Government technology procurement
• CCS Transformation – from Tactical to Strategic procurement
• CCS provides easy to use OJEU compliant procurement routes
• CCS Procurement expertise for Government has increased
• Customer and Supplier focus
• Standards being instilled across Government – a unified approach
• Supporting Digital first agenda – Digital Market place
• Further transformation & growth to drive the standards for non CCS spend
(80%)
• Digital/Crown Market place
• Supplier portals
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