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Local Digital
Today
Helen Olsen
Managing Editor, UKAuthority &
DCLG Local Digital Campaign
helen@ukauthority.co.uk
Survey of 200 individuals carried out July 2013 with responses representing 34.6% of English councils.

Savings

Yes: 60.4%
No:
39.6%
Average savings (above £1,000)
= £1,470,071
Digital will….
LGov
Suppliers
91.0%
(100%)
deliver better for less
89.9%
(90.0%)
84.3%
(90.9%)
for citizens
84.2%
(100%)
councils

Help my organisation to
Facilitate service transformation
Make the customer journey better
Help citizens to interact with

…………………………………………………………………………………………………………………………………….
…..

49.4%
49.1%
37.6%

(40.9%)
(68.2%)
(36.3%)

Give equal access to all citizens
Improve accountability to the public
Help to regenerate our local
Digital success depends on….

LGov Suppliers
92.7% (100%) Digital leadership within organisation
84.5%
A business case for digital-led change
83.7%
An internal skilled digital resource
81.9% (95.5%) Sharing best practice and
experience
80.3% (95.5%) Leadership across local government
Digital barriers….
72.7% - Legacy systems and ICT infrastructure
59.4% - Lack of development funds
50.6% - Culturally uncomfortable
49.7% - Unwillingness to change / noncooperation
43.0% - Lack of leadership
Suppliers’ view on digital barriers….
100% - Culturally uncomfortable
86.4% - Legacy systems and ICT infrastructure
81.8% - Unwillingness to change / noncooperation
77.3% - Inflexible procurement processes
76.2% - Lack of leadership (senior
management /
elected councillors)
76.2% - Lack of in-house digital skills
Immediate Campaign themes
• Procurement frameworks both speed implementation and
reduce the costs of new technology
• Standards for integration and data sharing will enable the
joining up of public services
• Sharing of learning, exemplars, case studies and service
delivery will accelerate benefits
• Digital skills are needed across front line services
• Agile and innovative approaches are prerequisite in a fast
moving digital world
• Community of Digital Thought Leaders will inspire digital
ambition and provide leadership
30,250 decision makers and influencers across central
and local government, police, fire, health and ancillary
services.
Channels - the Interface (‘API’) between
Central & Local Government
 DCLG ‘Really Useful Days’ and other national seminar programmes
aimed at practitioners, senior management and specific audience segments
 DCLG website and DCLG newsletter
 DCLG Central Links engaging central and local government in end-to-end
public services; driving take-up of GDS products and skills across local
government
 UKA dedicated Campaign news and video news web channel
 UKA Campaign newsletter
 UKA webcasts - virtual debate and case study
 UKA CEO and thought leader round table dinners, briefings and
debates
 Community of sector influencers and thought leaders
 Social media channels
 Time to Talk Supplier insight, education and engagement events
Campaign sponsors:

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RUday Suppliers London | Local Digital Campaign | UKAuthority

  • 1. Local Digital Today Helen Olsen Managing Editor, UKAuthority & DCLG Local Digital Campaign helen@ukauthority.co.uk
  • 2. Survey of 200 individuals carried out July 2013 with responses representing 34.6% of English councils. Savings Yes: 60.4% No: 39.6% Average savings (above £1,000) = £1,470,071
  • 3. Digital will…. LGov Suppliers 91.0% (100%) deliver better for less 89.9% (90.0%) 84.3% (90.9%) for citizens 84.2% (100%) councils Help my organisation to Facilitate service transformation Make the customer journey better Help citizens to interact with ……………………………………………………………………………………………………………………………………. ….. 49.4% 49.1% 37.6% (40.9%) (68.2%) (36.3%) Give equal access to all citizens Improve accountability to the public Help to regenerate our local
  • 4. Digital success depends on…. LGov Suppliers 92.7% (100%) Digital leadership within organisation 84.5% A business case for digital-led change 83.7% An internal skilled digital resource 81.9% (95.5%) Sharing best practice and experience 80.3% (95.5%) Leadership across local government
  • 5. Digital barriers…. 72.7% - Legacy systems and ICT infrastructure 59.4% - Lack of development funds 50.6% - Culturally uncomfortable 49.7% - Unwillingness to change / noncooperation 43.0% - Lack of leadership
  • 6. Suppliers’ view on digital barriers…. 100% - Culturally uncomfortable 86.4% - Legacy systems and ICT infrastructure 81.8% - Unwillingness to change / noncooperation 77.3% - Inflexible procurement processes 76.2% - Lack of leadership (senior management / elected councillors) 76.2% - Lack of in-house digital skills
  • 7. Immediate Campaign themes • Procurement frameworks both speed implementation and reduce the costs of new technology • Standards for integration and data sharing will enable the joining up of public services • Sharing of learning, exemplars, case studies and service delivery will accelerate benefits • Digital skills are needed across front line services • Agile and innovative approaches are prerequisite in a fast moving digital world • Community of Digital Thought Leaders will inspire digital ambition and provide leadership
  • 8. 30,250 decision makers and influencers across central and local government, police, fire, health and ancillary services.
  • 9. Channels - the Interface (‘API’) between Central & Local Government  DCLG ‘Really Useful Days’ and other national seminar programmes aimed at practitioners, senior management and specific audience segments  DCLG website and DCLG newsletter  DCLG Central Links engaging central and local government in end-to-end public services; driving take-up of GDS products and skills across local government  UKA dedicated Campaign news and video news web channel  UKA Campaign newsletter  UKA webcasts - virtual debate and case study  UKA CEO and thought leader round table dinners, briefings and debates  Community of sector influencers and thought leaders  Social media channels  Time to Talk Supplier insight, education and engagement events

Editor's Notes

  1. The survey of 200 individuals was carried out in July 2013 with responses representing 34.6% of English councils.