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- 8. Session 1 The Future of Customer Communication Session 2 Finding and Balancing Your Online Voice
- 9. Session 3 The Social Community : Facebook and YouTube Session 4 Using Twitter for Brand Awareness and Distribution
- 37. The online technologies and practices that people use to share opinions, insights, experiences, and perspectives with each other.
- 39. Data as of May 3, 2009 - Source: ebennett.org/data 131 YouTube 250 U.S. Hospitals: 24 Blogs 160 Twitter 94 Facebook
- 76. Write out 5 blog post titles and who would read the post.