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Multiple Approaches to
Stewarding Faculty
Endowments
Susan deMuth | Director, Institutional Donor Relations
Johns Hopkins University | sdemuth@jhu.edu | 410.516.4551

Nancy Lubich McKinney | Director, Stewardship
University of California, Berkeley | nlmckinney@berkeley.edu | 510.643.7664

Kirsten Rasmussen | Director, Stewardship and Donor Communications
Georgetown University | kr258@georgetown.edu | 202.687.4369
Agenda
   Facts and Figures
   Key Moments and Stewardship Activities
       Gift or pledge creating the endowment
       Approval of chair by governing body
       Appointment of chairholder
       Ongoing reporting
       Discussion and Q & A
   Best Practices
     Johns Hopkins University | Engaging the Hopkins Family
     University of California, Berkeley | Hewlett Challenge Launch
     Georgetown University | Chair Inaugurations
     Discussion and Q & A
   Close
                          deMuth | McKinney | Rasmussen               2
Facts and Figures
                            Number of                        Faculty
                             Faculty                       Endowment
                           Endowments                        Minima
                               ≈ 400 named             $3.5 Department Chair
Johns Hopkins                 professorships           $2.5 Professor
University
                          ≈ 350 endowed chairs         $2MM chair
University of               and distinguished          $3MM distinguished chair
California, Berkeley         professorships

                          ~ 140 endowed chairs         $5MM University Chair
Georgetown                 and professorships          $3MM Named Chair
University                                             $2MM Named Distinguished
                                                       Professorship

                       deMuth | McKinney | Rasmussen                              3
Key Moments and Stewardship Activities:

Gift or Pledge Creating the Endowment
   Gift agreement
       Ensuring that the donor’s interests and the institution’s needs
        and capabilities are in alignment
   Acknowledgement of gift or pledge
       Communicating expectations to donor regarding approval and
        appointment
   Creation of endowed fund
       Understanding of funding requirements




                           deMuth | McKinney | Rasmussen                  4
Key Moments and Stewardship Activities:

Approval of Chair by Governing Body
   Johns Hopkins University
      When 75% of funding is in-hand and it is determined that remaining funding will
       be received within a reasonable period
      A formal request to establish an endowed fund is forwarded to the Treasurer’s
       Office
      Individuals are nominated and a formal letter sent to the President for review by
       the Board of Trustees.
   University of California, Berkeley
      When 2/3 of funding is in-hand
      Chancellor sends Endowed Chairs book with chair profile
   Georgetown University
      Must be fully funded in order to be awarded
      University Chair: Bestowed only by the President; approved by the Board of
       Directors
      Named chair : Bestowed by dean from the respective school as a result of a
       search committee




                                deMuth | McKinney | Rasmussen                              5
Key Moments and Stewardship Activities:

Appointment of Chairholder
   Johns Hopkins University
     Formal dedication/installation ceremony where the endowed
      chair is formally accepted by the President or member of the
      Board of Trustees
     Reception followed by smaller, formal dinner
   University of California, Berkeley
     Process is different for each school/college
     Dean communicates with donor and arranges for introduction
   Georgetown University
     Formal chair inauguration
     Medal presented to donor by President during inauguration
     Reception followed by a formal lunch or dinner




                         deMuth | McKinney | Rasmussen               6
Key Moments and Stewardship Activities:

Ongoing Reporting
   Faculty-generated versus “third-party”
     When faculty write the reports, they are more engaging and
      genuine
     When third-parties are responsible for writing the reports they
      are sure to get done
   Stanford University is centralizing reporting as part of its
    “Top Donor Stewardship Program”
     To address the fact that decentralized responsibility has lead to
      a wide range of outcomes for donors
     Reports will be written by a dedicated writer
     Communication from faculty will be a “bonus”




                          deMuth | McKinney | Rasmussen                   7
Discussion and Q&A

 How do your stewardship activities differ from the ones
                   we’ve presented?

   How do you track stewardship activities to ensure
             completion and compliance?

What recent changes have you made to your stewardship
       activities, and what has the response been?

      How do you engage faculty in the process?


                    deMuth | McKinney | Rasmussen          8
Best Practices | Johns Hopkins University:

Engaging the Hopkins Family
   8 years into the project and still no professorship!
       …the problems, the drawbacks
   Identification of the family members
       ...Is this even a possibility
   Identification of the family leaders
       …visible and shadow
   Funding the professorship
       …and its recognition
   Ongoing communication
       keeping the family engaged four years later…



                             deMuth | McKinney | Rasmussen   9
Best Practices | University of California, Berkeley:

Hewlett Challenge Launch
   The Hewlett Challenge
       $110MM challenge match from the William and Flora Hewlett
        Foundation that will fund 100 endowed chairs
            80 $1MM + $1MM = $2MM departmental chairs
            20 $1.5MM + $1.5MM = $3MM multi-disciplinary chairs
     The largest gift/pledge in the campus’s history
     A partnership to benefit public higher education

   Leveraging the launch…the stewardship strategy
     Treat donors and lead volunteers as “insiders”
     Value donors of pre-existing chairs as “early investors”




                             deMuth | McKinney | Rasmussen          10
Best Practices | University of California, Berkeley:

Hewlett Challenge Launch
   Integrated marketing communications
       Personalized, advance notice of “confidential” information and
        invitation to attend announcement
            Donors, lead volunteers, chairholders and other chair-eligible faculty
       Campus communications
            Day-of email to faculty and staff inviting them to announcement
            Campus’s faculty/staff newspaper
       Media strategy
            Media alert regarding announcement and press release
            Paid advertising in targeted print and online publications
     http://hewlettchallenge.berkeley.edu
     hewlettchallenge@berkeley.edu

                               deMuth | McKinney | Rasmussen                     11
Best Practices | University of California, Berkeley:

Hewlett Challenge Launch
   Mailing to 2,331 addressees in 11 segments
       Messaging
            Importance of endowment support for faculty
            What the Chancellor told the Hewlett Foundation board
            Impact on pre-existing chairs
            Recently implemented minima for funding faculty endowments
     Identification of funds to which addressees are connected
     Formal versus informal salutations and Chancellorial signatures
     Special handling of “distinguished professorships,” which will be
      elevated to “distinguished chairs”
     Hewlett Challenge facts and Q&A



                             deMuth | McKinney | Rasmussen                12
Best Practices | University of California, Berkeley:

Hewlett Challenge Launch
   Stewarding the Hewlett Foundation
     Luncheon following the announcement
     Photobook and video of announcement
     Comprehensive packet of media coverage and paid advertising
     Ongoing reporting of progress toward subscribing the 100 chairs

   Stewarding Hewlett Challenge participants
     Campuswide standards for stewarding these donors
     Toolkit to use to engage faculty in these stewardship activities
           Setting expectations for faculty involvement
   Outcomes

                             deMuth | McKinney | Rasmussen               13
Best Practices | Georgetown University:

Chair Inaugurations | Goals
   Maximizing engagement opportunities
   Principal goals
     Donor Stewardship
     Academic Recognition
     Prospect Cultivation
            Major gift donors/prospects
            Students (new)
       Public Relations (Reinforcing Market Position)




                              deMuth | McKinney | Rasmussen   14
Best Practices | Georgetown University:

Chair Inaugurations | Planning
   Strategic Briefing
      Goal identification
      Target audience(s)
           Donor
           Prospects
           Press/Media
           Community
           Decision-makers
           Academics
      Messaging
           Public celebration
           Private celebration
      Tactics
      Timeline
      Budget
      Partners
      Assessing need for PR consultants


                              deMuth | McKinney | Rasmussen   15
Best Practices | Georgetown University:

Chair Inaugurations | Process
   Program development
   Press release
     Local/national distribution
     Distribution in donor’s home community (local press, other donor
      affiliations)
   Story pitch to local and national media outlets
       What is the story we want to tell?
   Engaging local, national, international officials
       Protocol
   Identifying other cultivation opportunities
   Packaging the event for additional stewardship uses
    (website, publications, etc.)

                           deMuth | McKinney | Rasmussen            16
Best Practices | Georgetown University:

Chair Inaugurations | Marketing
Example:

        Georgetown markets itself as the only university
        ranked in the top 25 that is uniquely positioned
                in the heart of nation’s capitol.
   Through chair inaugurations, how can we reinforce this
    messaging by:
     Cultivating (educating) other donor prospects
     Strengthening community relationships (a large percentage of
      Georgetown’s donor and alumni base resides in the DC Metro
      area)
     Engaging media coverage
     Influencing decision makers (local, national, international)
                         deMuth | McKinney | Rasmussen               17
Best Practices | Georgetown University:

Chair Inaugurations | Examples
   2006: Eleni and Markos Tsakopoulos-Kounalakis Chair in Hellenic Studies
        National, international dignitary participation (Greek Foreign Minister, Nancy Pelosi, John Negroponte,
         Anthony Kennedy, Clinton letter)
        PR consultant provided by donor
        Involvement of Greek Embassy (also donors)
        Engagement of DC and international Hellenic community
        Press Coverage
        Prospect cultivation

   2007: Clovis and Hala Salaam Maksoud Chair in Arab Studies
        Multiple donors
        Timely message delivered by chair—impact of women’s education in Arab society
        International dignitaries present
        Engagement of DC Arab community
        Prospect cultivation
        Event open to chair holder’s students

   2008: Edwin H. Richard and Elisabeth Richard von Matsch Professorship in Neurological
    Disease
        Donor deceased
        Chair inauguration to promote the work of the chair holder in discovering new therapeutics to treat and cure
         disease
        Other national public events/press opportunities planned, leading up to chair inauguration
        Prospect cultivation
                                         deMuth | McKinney | Rasmussen                                             18
Greek Foreign Minister Dora Bakoyannis at Hellenic Chair Inauguration

                       deMuth | McKinney | Rasmussen                    19
deMuth | McKinney | Rasmussen   20
Best Practices | Georgetown University:

Chair Inaugurations | Summary
   Strategic Brief
     Goal identification
     Audience segments
           Donor
           Press/Media
           Prospects
           Community
           Decision-makers
           Academics
     Messaging
     Partners
   Maximize Engagement Opportunities!


                              deMuth | McKinney | Rasmussen   21
Discussion and Q&A

                What is your best practice?

What are you going to do differently in the future as a result
               of what you’ve heard today?

    What questions to you have for the talented minds
                 assembled in this room?




                      deMuth | McKinney | Rasmussen         22
Close




        Thank You!
          deMuth | McKinney | Rasmussen   23

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Adrp2007facultyendowmentstewardship1 1233017946088600-1

  • 1. Multiple Approaches to Stewarding Faculty Endowments Susan deMuth | Director, Institutional Donor Relations Johns Hopkins University | sdemuth@jhu.edu | 410.516.4551 Nancy Lubich McKinney | Director, Stewardship University of California, Berkeley | nlmckinney@berkeley.edu | 510.643.7664 Kirsten Rasmussen | Director, Stewardship and Donor Communications Georgetown University | kr258@georgetown.edu | 202.687.4369
  • 2. Agenda  Facts and Figures  Key Moments and Stewardship Activities  Gift or pledge creating the endowment  Approval of chair by governing body  Appointment of chairholder  Ongoing reporting  Discussion and Q & A  Best Practices  Johns Hopkins University | Engaging the Hopkins Family  University of California, Berkeley | Hewlett Challenge Launch  Georgetown University | Chair Inaugurations  Discussion and Q & A  Close deMuth | McKinney | Rasmussen 2
  • 3. Facts and Figures Number of Faculty Faculty Endowment Endowments Minima ≈ 400 named $3.5 Department Chair Johns Hopkins professorships $2.5 Professor University ≈ 350 endowed chairs $2MM chair University of and distinguished $3MM distinguished chair California, Berkeley professorships ~ 140 endowed chairs $5MM University Chair Georgetown and professorships $3MM Named Chair University $2MM Named Distinguished Professorship deMuth | McKinney | Rasmussen 3
  • 4. Key Moments and Stewardship Activities: Gift or Pledge Creating the Endowment  Gift agreement  Ensuring that the donor’s interests and the institution’s needs and capabilities are in alignment  Acknowledgement of gift or pledge  Communicating expectations to donor regarding approval and appointment  Creation of endowed fund  Understanding of funding requirements deMuth | McKinney | Rasmussen 4
  • 5. Key Moments and Stewardship Activities: Approval of Chair by Governing Body  Johns Hopkins University  When 75% of funding is in-hand and it is determined that remaining funding will be received within a reasonable period  A formal request to establish an endowed fund is forwarded to the Treasurer’s Office  Individuals are nominated and a formal letter sent to the President for review by the Board of Trustees.  University of California, Berkeley  When 2/3 of funding is in-hand  Chancellor sends Endowed Chairs book with chair profile  Georgetown University  Must be fully funded in order to be awarded  University Chair: Bestowed only by the President; approved by the Board of Directors  Named chair : Bestowed by dean from the respective school as a result of a search committee deMuth | McKinney | Rasmussen 5
  • 6. Key Moments and Stewardship Activities: Appointment of Chairholder  Johns Hopkins University  Formal dedication/installation ceremony where the endowed chair is formally accepted by the President or member of the Board of Trustees  Reception followed by smaller, formal dinner  University of California, Berkeley  Process is different for each school/college  Dean communicates with donor and arranges for introduction  Georgetown University  Formal chair inauguration  Medal presented to donor by President during inauguration  Reception followed by a formal lunch or dinner deMuth | McKinney | Rasmussen 6
  • 7. Key Moments and Stewardship Activities: Ongoing Reporting  Faculty-generated versus “third-party”  When faculty write the reports, they are more engaging and genuine  When third-parties are responsible for writing the reports they are sure to get done  Stanford University is centralizing reporting as part of its “Top Donor Stewardship Program”  To address the fact that decentralized responsibility has lead to a wide range of outcomes for donors  Reports will be written by a dedicated writer  Communication from faculty will be a “bonus” deMuth | McKinney | Rasmussen 7
  • 8. Discussion and Q&A How do your stewardship activities differ from the ones we’ve presented? How do you track stewardship activities to ensure completion and compliance? What recent changes have you made to your stewardship activities, and what has the response been? How do you engage faculty in the process? deMuth | McKinney | Rasmussen 8
  • 9. Best Practices | Johns Hopkins University: Engaging the Hopkins Family  8 years into the project and still no professorship!  …the problems, the drawbacks  Identification of the family members  ...Is this even a possibility  Identification of the family leaders  …visible and shadow  Funding the professorship  …and its recognition  Ongoing communication  keeping the family engaged four years later… deMuth | McKinney | Rasmussen 9
  • 10. Best Practices | University of California, Berkeley: Hewlett Challenge Launch  The Hewlett Challenge  $110MM challenge match from the William and Flora Hewlett Foundation that will fund 100 endowed chairs  80 $1MM + $1MM = $2MM departmental chairs  20 $1.5MM + $1.5MM = $3MM multi-disciplinary chairs  The largest gift/pledge in the campus’s history  A partnership to benefit public higher education  Leveraging the launch…the stewardship strategy  Treat donors and lead volunteers as “insiders”  Value donors of pre-existing chairs as “early investors” deMuth | McKinney | Rasmussen 10
  • 11. Best Practices | University of California, Berkeley: Hewlett Challenge Launch  Integrated marketing communications  Personalized, advance notice of “confidential” information and invitation to attend announcement  Donors, lead volunteers, chairholders and other chair-eligible faculty  Campus communications  Day-of email to faculty and staff inviting them to announcement  Campus’s faculty/staff newspaper  Media strategy  Media alert regarding announcement and press release  Paid advertising in targeted print and online publications  http://hewlettchallenge.berkeley.edu  hewlettchallenge@berkeley.edu deMuth | McKinney | Rasmussen 11
  • 12. Best Practices | University of California, Berkeley: Hewlett Challenge Launch  Mailing to 2,331 addressees in 11 segments  Messaging  Importance of endowment support for faculty  What the Chancellor told the Hewlett Foundation board  Impact on pre-existing chairs  Recently implemented minima for funding faculty endowments  Identification of funds to which addressees are connected  Formal versus informal salutations and Chancellorial signatures  Special handling of “distinguished professorships,” which will be elevated to “distinguished chairs”  Hewlett Challenge facts and Q&A deMuth | McKinney | Rasmussen 12
  • 13. Best Practices | University of California, Berkeley: Hewlett Challenge Launch  Stewarding the Hewlett Foundation  Luncheon following the announcement  Photobook and video of announcement  Comprehensive packet of media coverage and paid advertising  Ongoing reporting of progress toward subscribing the 100 chairs  Stewarding Hewlett Challenge participants  Campuswide standards for stewarding these donors  Toolkit to use to engage faculty in these stewardship activities  Setting expectations for faculty involvement  Outcomes deMuth | McKinney | Rasmussen 13
  • 14. Best Practices | Georgetown University: Chair Inaugurations | Goals  Maximizing engagement opportunities  Principal goals  Donor Stewardship  Academic Recognition  Prospect Cultivation  Major gift donors/prospects  Students (new)  Public Relations (Reinforcing Market Position) deMuth | McKinney | Rasmussen 14
  • 15. Best Practices | Georgetown University: Chair Inaugurations | Planning  Strategic Briefing  Goal identification  Target audience(s)  Donor  Prospects  Press/Media  Community  Decision-makers  Academics  Messaging  Public celebration  Private celebration  Tactics  Timeline  Budget  Partners  Assessing need for PR consultants deMuth | McKinney | Rasmussen 15
  • 16. Best Practices | Georgetown University: Chair Inaugurations | Process  Program development  Press release  Local/national distribution  Distribution in donor’s home community (local press, other donor affiliations)  Story pitch to local and national media outlets  What is the story we want to tell?  Engaging local, national, international officials  Protocol  Identifying other cultivation opportunities  Packaging the event for additional stewardship uses (website, publications, etc.) deMuth | McKinney | Rasmussen 16
  • 17. Best Practices | Georgetown University: Chair Inaugurations | Marketing Example: Georgetown markets itself as the only university ranked in the top 25 that is uniquely positioned in the heart of nation’s capitol.  Through chair inaugurations, how can we reinforce this messaging by:  Cultivating (educating) other donor prospects  Strengthening community relationships (a large percentage of Georgetown’s donor and alumni base resides in the DC Metro area)  Engaging media coverage  Influencing decision makers (local, national, international) deMuth | McKinney | Rasmussen 17
  • 18. Best Practices | Georgetown University: Chair Inaugurations | Examples  2006: Eleni and Markos Tsakopoulos-Kounalakis Chair in Hellenic Studies  National, international dignitary participation (Greek Foreign Minister, Nancy Pelosi, John Negroponte, Anthony Kennedy, Clinton letter)  PR consultant provided by donor  Involvement of Greek Embassy (also donors)  Engagement of DC and international Hellenic community  Press Coverage  Prospect cultivation  2007: Clovis and Hala Salaam Maksoud Chair in Arab Studies  Multiple donors  Timely message delivered by chair—impact of women’s education in Arab society  International dignitaries present  Engagement of DC Arab community  Prospect cultivation  Event open to chair holder’s students  2008: Edwin H. Richard and Elisabeth Richard von Matsch Professorship in Neurological Disease  Donor deceased  Chair inauguration to promote the work of the chair holder in discovering new therapeutics to treat and cure disease  Other national public events/press opportunities planned, leading up to chair inauguration  Prospect cultivation deMuth | McKinney | Rasmussen 18
  • 19. Greek Foreign Minister Dora Bakoyannis at Hellenic Chair Inauguration deMuth | McKinney | Rasmussen 19
  • 20. deMuth | McKinney | Rasmussen 20
  • 21. Best Practices | Georgetown University: Chair Inaugurations | Summary  Strategic Brief  Goal identification  Audience segments  Donor  Press/Media  Prospects  Community  Decision-makers  Academics  Messaging  Partners  Maximize Engagement Opportunities! deMuth | McKinney | Rasmussen 21
  • 22. Discussion and Q&A What is your best practice? What are you going to do differently in the future as a result of what you’ve heard today? What questions to you have for the talented minds assembled in this room? deMuth | McKinney | Rasmussen 22
  • 23. Close Thank You! deMuth | McKinney | Rasmussen 23

Editor's Notes

  1. Philanthropy Impact Reporting for Your Most Loyal and Generous Donors What can you do to steward your most loyal and generous donors? Learn about how one institution is building a program to provide comprehensive philanthropy impact reporting to its multi-million dollar donors. Come prepared to ask questions about target audience, content, process, design and presentation.