1. Multiple Approaches to
Stewarding Faculty
Endowments
Susan deMuth | Director, Institutional Donor Relations
Johns Hopkins University | sdemuth@jhu.edu | 410.516.4551
Nancy Lubich McKinney | Director, Stewardship
University of California, Berkeley | nlmckinney@berkeley.edu | 510.643.7664
Kirsten Rasmussen | Director, Stewardship and Donor Communications
Georgetown University | kr258@georgetown.edu | 202.687.4369
2. Agenda
Facts and Figures
Key Moments and Stewardship Activities
Gift or pledge creating the endowment
Approval of chair by governing body
Appointment of chairholder
Ongoing reporting
Discussion and Q & A
Best Practices
Johns Hopkins University | Engaging the Hopkins Family
University of California, Berkeley | Hewlett Challenge Launch
Georgetown University | Chair Inaugurations
Discussion and Q & A
Close
deMuth | McKinney | Rasmussen 2
3. Facts and Figures
Number of Faculty
Faculty Endowment
Endowments Minima
≈ 400 named $3.5 Department Chair
Johns Hopkins professorships $2.5 Professor
University
≈ 350 endowed chairs $2MM chair
University of and distinguished $3MM distinguished chair
California, Berkeley professorships
~ 140 endowed chairs $5MM University Chair
Georgetown and professorships $3MM Named Chair
University $2MM Named Distinguished
Professorship
deMuth | McKinney | Rasmussen 3
4. Key Moments and Stewardship Activities:
Gift or Pledge Creating the Endowment
Gift agreement
Ensuring that the donor’s interests and the institution’s needs
and capabilities are in alignment
Acknowledgement of gift or pledge
Communicating expectations to donor regarding approval and
appointment
Creation of endowed fund
Understanding of funding requirements
deMuth | McKinney | Rasmussen 4
5. Key Moments and Stewardship Activities:
Approval of Chair by Governing Body
Johns Hopkins University
When 75% of funding is in-hand and it is determined that remaining funding will
be received within a reasonable period
A formal request to establish an endowed fund is forwarded to the Treasurer’s
Office
Individuals are nominated and a formal letter sent to the President for review by
the Board of Trustees.
University of California, Berkeley
When 2/3 of funding is in-hand
Chancellor sends Endowed Chairs book with chair profile
Georgetown University
Must be fully funded in order to be awarded
University Chair: Bestowed only by the President; approved by the Board of
Directors
Named chair : Bestowed by dean from the respective school as a result of a
search committee
deMuth | McKinney | Rasmussen 5
6. Key Moments and Stewardship Activities:
Appointment of Chairholder
Johns Hopkins University
Formal dedication/installation ceremony where the endowed
chair is formally accepted by the President or member of the
Board of Trustees
Reception followed by smaller, formal dinner
University of California, Berkeley
Process is different for each school/college
Dean communicates with donor and arranges for introduction
Georgetown University
Formal chair inauguration
Medal presented to donor by President during inauguration
Reception followed by a formal lunch or dinner
deMuth | McKinney | Rasmussen 6
7. Key Moments and Stewardship Activities:
Ongoing Reporting
Faculty-generated versus “third-party”
When faculty write the reports, they are more engaging and
genuine
When third-parties are responsible for writing the reports they
are sure to get done
Stanford University is centralizing reporting as part of its
“Top Donor Stewardship Program”
To address the fact that decentralized responsibility has lead to
a wide range of outcomes for donors
Reports will be written by a dedicated writer
Communication from faculty will be a “bonus”
deMuth | McKinney | Rasmussen 7
8. Discussion and Q&A
How do your stewardship activities differ from the ones
we’ve presented?
How do you track stewardship activities to ensure
completion and compliance?
What recent changes have you made to your stewardship
activities, and what has the response been?
How do you engage faculty in the process?
deMuth | McKinney | Rasmussen 8
9. Best Practices | Johns Hopkins University:
Engaging the Hopkins Family
8 years into the project and still no professorship!
…the problems, the drawbacks
Identification of the family members
...Is this even a possibility
Identification of the family leaders
…visible and shadow
Funding the professorship
…and its recognition
Ongoing communication
keeping the family engaged four years later…
deMuth | McKinney | Rasmussen 9
10. Best Practices | University of California, Berkeley:
Hewlett Challenge Launch
The Hewlett Challenge
$110MM challenge match from the William and Flora Hewlett
Foundation that will fund 100 endowed chairs
80 $1MM + $1MM = $2MM departmental chairs
20 $1.5MM + $1.5MM = $3MM multi-disciplinary chairs
The largest gift/pledge in the campus’s history
A partnership to benefit public higher education
Leveraging the launch…the stewardship strategy
Treat donors and lead volunteers as “insiders”
Value donors of pre-existing chairs as “early investors”
deMuth | McKinney | Rasmussen 10
11. Best Practices | University of California, Berkeley:
Hewlett Challenge Launch
Integrated marketing communications
Personalized, advance notice of “confidential” information and
invitation to attend announcement
Donors, lead volunteers, chairholders and other chair-eligible faculty
Campus communications
Day-of email to faculty and staff inviting them to announcement
Campus’s faculty/staff newspaper
Media strategy
Media alert regarding announcement and press release
Paid advertising in targeted print and online publications
http://hewlettchallenge.berkeley.edu
hewlettchallenge@berkeley.edu
deMuth | McKinney | Rasmussen 11
12. Best Practices | University of California, Berkeley:
Hewlett Challenge Launch
Mailing to 2,331 addressees in 11 segments
Messaging
Importance of endowment support for faculty
What the Chancellor told the Hewlett Foundation board
Impact on pre-existing chairs
Recently implemented minima for funding faculty endowments
Identification of funds to which addressees are connected
Formal versus informal salutations and Chancellorial signatures
Special handling of “distinguished professorships,” which will be
elevated to “distinguished chairs”
Hewlett Challenge facts and Q&A
deMuth | McKinney | Rasmussen 12
13. Best Practices | University of California, Berkeley:
Hewlett Challenge Launch
Stewarding the Hewlett Foundation
Luncheon following the announcement
Photobook and video of announcement
Comprehensive packet of media coverage and paid advertising
Ongoing reporting of progress toward subscribing the 100 chairs
Stewarding Hewlett Challenge participants
Campuswide standards for stewarding these donors
Toolkit to use to engage faculty in these stewardship activities
Setting expectations for faculty involvement
Outcomes
deMuth | McKinney | Rasmussen 13
14. Best Practices | Georgetown University:
Chair Inaugurations | Goals
Maximizing engagement opportunities
Principal goals
Donor Stewardship
Academic Recognition
Prospect Cultivation
Major gift donors/prospects
Students (new)
Public Relations (Reinforcing Market Position)
deMuth | McKinney | Rasmussen 14
16. Best Practices | Georgetown University:
Chair Inaugurations | Process
Program development
Press release
Local/national distribution
Distribution in donor’s home community (local press, other donor
affiliations)
Story pitch to local and national media outlets
What is the story we want to tell?
Engaging local, national, international officials
Protocol
Identifying other cultivation opportunities
Packaging the event for additional stewardship uses
(website, publications, etc.)
deMuth | McKinney | Rasmussen 16
17. Best Practices | Georgetown University:
Chair Inaugurations | Marketing
Example:
Georgetown markets itself as the only university
ranked in the top 25 that is uniquely positioned
in the heart of nation’s capitol.
Through chair inaugurations, how can we reinforce this
messaging by:
Cultivating (educating) other donor prospects
Strengthening community relationships (a large percentage of
Georgetown’s donor and alumni base resides in the DC Metro
area)
Engaging media coverage
Influencing decision makers (local, national, international)
deMuth | McKinney | Rasmussen 17
18. Best Practices | Georgetown University:
Chair Inaugurations | Examples
2006: Eleni and Markos Tsakopoulos-Kounalakis Chair in Hellenic Studies
National, international dignitary participation (Greek Foreign Minister, Nancy Pelosi, John Negroponte,
Anthony Kennedy, Clinton letter)
PR consultant provided by donor
Involvement of Greek Embassy (also donors)
Engagement of DC and international Hellenic community
Press Coverage
Prospect cultivation
2007: Clovis and Hala Salaam Maksoud Chair in Arab Studies
Multiple donors
Timely message delivered by chair—impact of women’s education in Arab society
International dignitaries present
Engagement of DC Arab community
Prospect cultivation
Event open to chair holder’s students
2008: Edwin H. Richard and Elisabeth Richard von Matsch Professorship in Neurological
Disease
Donor deceased
Chair inauguration to promote the work of the chair holder in discovering new therapeutics to treat and cure
disease
Other national public events/press opportunities planned, leading up to chair inauguration
Prospect cultivation
deMuth | McKinney | Rasmussen 18
19. Greek Foreign Minister Dora Bakoyannis at Hellenic Chair Inauguration
deMuth | McKinney | Rasmussen 19
22. Discussion and Q&A
What is your best practice?
What are you going to do differently in the future as a result
of what you’ve heard today?
What questions to you have for the talented minds
assembled in this room?
deMuth | McKinney | Rasmussen 22
23. Close
Thank You!
deMuth | McKinney | Rasmussen 23
Editor's Notes
Philanthropy Impact Reporting for Your Most Loyal and Generous Donors What can you do to steward your most loyal and generous donors? Learn about how one institution is building a program to provide comprehensive philanthropy impact reporting to its multi-million dollar donors. Come prepared to ask questions about target audience, content, process, design and presentation.