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Types of Answering Service 
http://www.answeringservicecare.net/
Answering services are important to 
any business or organization. An 
answering service is used to 
understand a customer’s query and 
provide necessary information or 
take action where needed. The data 
collected helps an organization 
understand customer requirements 
better. 
http://www.answeringservicecare.net/
http://www.answeringservicecare.net/
An automated answering service – 
These services work well as a general inquiry or 
information needed. The caller is prompted to 
choose from a list of options and leave voice 
messages etc 
A Live answering service – 
These services are like customer care services 
where a person responds to the calls and 
provides the necessary information or service 
needed 
http://www.answeringservicecare.net/
An internet-based answering service – 
These services are like online chat services 
where you can chat with a customer care 
representative who will answer your queries 
online 
Call center services – 
Call centers handle large volumes of calls and 
emails to answer and resolve customer queries. 
This is the most popular of the lot. 
Make your choice wisely based on the type of query 
you have. 
http://www.answeringservicecare.net/
http://www.answeringservicecare.net/

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Answering Service

  • 1. Types of Answering Service http://www.answeringservicecare.net/
  • 2. Answering services are important to any business or organization. An answering service is used to understand a customer’s query and provide necessary information or take action where needed. The data collected helps an organization understand customer requirements better. http://www.answeringservicecare.net/
  • 4. An automated answering service – These services work well as a general inquiry or information needed. The caller is prompted to choose from a list of options and leave voice messages etc A Live answering service – These services are like customer care services where a person responds to the calls and provides the necessary information or service needed http://www.answeringservicecare.net/
  • 5. An internet-based answering service – These services are like online chat services where you can chat with a customer care representative who will answer your queries online Call center services – Call centers handle large volumes of calls and emails to answer and resolve customer queries. This is the most popular of the lot. Make your choice wisely based on the type of query you have. http://www.answeringservicecare.net/