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Executive summary
Getting to know the business


               Shaping the marketing strategy

                                       Tackling the tactics
                                                       Measuring

 0               30                     60                     90                     100




             Kate Roe | Senior international B2B marketing professional | @kate__roe | January 2013
Getting to know the business
 At the coalface:
    > The teams, the systems, the processes
    > On the road with sales
                                                                                        “Clear and correct
    > The customers                                                                       positioning?”

 In the marketplace:
                                                                      “Compelling
    > Partners, operators                                         offer/differentiator?”
    > Thought-leaders
    > Media, analysts
    > Competitors
                                                                                        “Resonates with
 Aim to answer 3 questions:                                                           target audiences?”



               Kate Roe | Senior international B2B marketing professional | @kate__roe | January 2013
Shaping the marketing strategy
        • Strengths                                                         • Weaknesses



                                                         Lack of brand
                                                          awareness?
                                Unique offering?           Weak lead
                                Growing market?            pipeline?
                                                       Misalignment with
                                                             sales?




                                Market potential?
                                                         New entrants?
                                Product pipeline?
                                                       Commoditisation?
                                 Loyal customer
                                                         Aging systems?
                                     base?

        • Opportunities                                                     • Threats




     Kate Roe | Senior international B2B marketing professional | @kate__roe | January 2013
Tackling the tactics
 Review customer segmentation and targets
    > Profitability
    > Geography
    > Pain points & hot buttons
 Review offering
    >   Understand the buying cycle
    >   Review the sales cycle per segment and success metrics;
        tailor marketing campaigns and sales pitch accordingly;
        where can marketing support be given to accelerate deals?
    >   Streamline customer journey across all channels
    >   Analyse cost-effectiveness of current tactics: ROI? Leaks?
    >   More with same: cross promote and sweat current assets
 Review/define demand management processes + metrics
 Plan channel integration and system updates
 Evangelise and motivate internal teams; share results



                Kate Roe | Senior international B2B marketing professional | @kate__roe | January 2013
Measuring
 Establish a plan to measure:
    > Success of campaigns against goals
    > Volume and velocity of funnel
    > Customer feedback
    > Channel feedback




 Share metrics and encourage accountability




               Kate Roe | Senior international B2B marketing professional | @kate__roe | January 2013
Kate Roe
Senior International B2B
Marketing Professional
@kate__roe

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100 days-new-marketing-director

  • 1.
  • 2. Executive summary Getting to know the business Shaping the marketing strategy Tackling the tactics Measuring 0 30 60 90 100 Kate Roe | Senior international B2B marketing professional | @kate__roe | January 2013
  • 3. Getting to know the business  At the coalface: > The teams, the systems, the processes > On the road with sales “Clear and correct > The customers positioning?”  In the marketplace: “Compelling > Partners, operators offer/differentiator?” > Thought-leaders > Media, analysts > Competitors “Resonates with  Aim to answer 3 questions: target audiences?” Kate Roe | Senior international B2B marketing professional | @kate__roe | January 2013
  • 4. Shaping the marketing strategy • Strengths • Weaknesses Lack of brand awareness? Unique offering? Weak lead Growing market? pipeline? Misalignment with sales? Market potential? New entrants? Product pipeline? Commoditisation? Loyal customer Aging systems? base? • Opportunities • Threats Kate Roe | Senior international B2B marketing professional | @kate__roe | January 2013
  • 5. Tackling the tactics  Review customer segmentation and targets > Profitability > Geography > Pain points & hot buttons  Review offering > Understand the buying cycle > Review the sales cycle per segment and success metrics; tailor marketing campaigns and sales pitch accordingly; where can marketing support be given to accelerate deals? > Streamline customer journey across all channels > Analyse cost-effectiveness of current tactics: ROI? Leaks? > More with same: cross promote and sweat current assets  Review/define demand management processes + metrics  Plan channel integration and system updates  Evangelise and motivate internal teams; share results Kate Roe | Senior international B2B marketing professional | @kate__roe | January 2013
  • 6. Measuring  Establish a plan to measure: > Success of campaigns against goals > Volume and velocity of funnel > Customer feedback > Channel feedback  Share metrics and encourage accountability Kate Roe | Senior international B2B marketing professional | @kate__roe | January 2013
  • 7. Kate Roe Senior International B2B Marketing Professional @kate__roe