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KatrinAnderssonLimited
In the eye
of the perfect storm
Katrin Andersson
Founder & Director Katrin Andersson Limited
City Business Library
Aldermanbury, London
22 November 2010
Photo:	
  Crocky	
  ©	
  
Human Leadership and its potential Part II of III
KatrinAnderssonLimited
A change consultancy
that makes a difference
:  Why	
  do	
  companies	
  work	
  with	
  Katrin	
  Andersson	
  Limited?	
  
They	
  are	
  facing	
  change,	
  and	
  want	
  a	
  catalyst	
  to	
  speed	
  up	
  the	
  process	
  of:	
  
:  Expansion	
  and	
  growth	
  of	
  the	
  business	
  
:  How	
  to	
  succeed	
  in	
  hard	
  6mes	
  
:  Personal	
  leadership	
  poten6al	
  
:  What	
  do	
  we	
  achieve?	
  
Most	
  common	
  denominators	
  among	
  our	
  customerbase.	
  They	
  have:	
  
:  Succeded	
  with	
  successions	
  and	
  promo6ons	
  
:  Become	
  a	
  recognized	
  subject	
  ma>er	
  expert	
  
:  Improved	
  their	
  strategic	
  thinking	
  and	
  increased	
  speed	
  to	
  market	
  with	
  new	
  
product	
  concepts	
  in	
  the	
  UK	
  and	
  abroad	
  
	
   	
   	
   	
   	
  	
  
That	
  requires	
  courage.	
  
1
KatrinAnderssonLimited
Today’s agenda
22 November 2010
:  Introduction
:  Human Leadership
:  In the eye of the perfect storm
:  Common purpose
:  Co-piloting
:  Innovation of new knowledge
:  Break
:  Triangular simplicity and complexity
:  Teams and Groups and Individuals
:  Summary and conclusion
:  Close
2
KatrinAnderssonLimited
Human Leadership
:  In an ever-changing global economy change has become a necessity - not
an optional strategy for risk takers.
:  Change in human behaviour, business objectives and strategies – to
generate growth in good and in bad times.
:  The era we live in requires leadership skills that are human.
:  Leadership is about human behaviour.
:  ‘Human leaders’ clearly define visions, actions and results for themselves,
the business and the individuals interacting in or with the organisation.
3
KatrinAnderssonLimited
Identity, History and Culture
:  Courage to enter and test the unknown, belief in what
you are doing and confidence in the power and influence
to creating change.
:  With the individual at the centre Human leadership is
about courage and purpose, realise potential, create
focus, drive, growth, profitability and sustainable results.
4
KatrinAnderssonLimited
HUMAN LEADERSHIP
Photo:	
  Crocky	
  ©	
  
5
KatrinAnderssonLimited
Human leadership is about
6
KatrinAnderssonLimited
Human leadership put into practice
:  Vision is about courage – strategy & planning!
:  Action is about change – tactics & execution!
:  Result is about – outcome & the bottom line!
‘Why and how’ is a catalyst – explore your
Vision, Action and Results!
That is courage. ©	
  
7
KatrinAnderssonLimited
Human leadership is
about growth and
sustainability
KatrinAnderssonLimited
In the Eye of the Perfect Storm
©	
  
9
KatrinAnderssonLimited
“You	
  can	
  have	
  a	
  good	
  >me	
  and	
  work	
  very	
  hard.	
  In	
  a	
  team	
  where	
  we	
  all	
  are	
  
focused	
  on	
  one	
  thing,	
  to	
  deliver	
  the	
  best,	
  to	
  excel	
  to	
  inform	
  and	
  educate,	
  you	
  
will	
  need	
  to	
  co-­‐operate	
  and	
  compete,	
  you	
  will	
  argue	
  and	
  give	
  way	
  for	
  new	
  
ideas.	
  You	
  will	
  need	
  to	
  have	
  a	
  sense	
  of	
  freedom	
  and	
  lots	
  of	
  humour.	
  You	
  will	
  
get	
  a	
  lot	
  of	
  your	
  support	
  from	
  your	
  team	
  and	
  from	
  being	
  part	
  of	
  that	
  team	
  in	
  
a	
  world	
  of	
  complete	
  uncertainty.”	
  	
  
A common purpose
Jon Snow, Channel 4 News
From Join the Freedom Fighters. Watch Out for the Sharks: leadership and management in the 21st century. Katrin Andersson 2002.
10
KatrinAnderssonLimited
What is common purpose?
:  It is about shared values, direction and focus
:  It will fuel creativity, drive and determination
:  A consistent, clear message that enables growth
11
KatrinAnderssonLimited
Co-piloting
Photo:	
  Crocky	
  ©	
  
KatrinAnderssonLimited
“What	
  makes	
  a	
  good	
  leader?	
  
	
  –	
  Being	
  a	
  catalyst	
  for	
  change	
  
and	
  give	
  good	
  direc6ons”	
  
Sinclair	
  Beecham,	
  Founder	
  Pret	
  A	
  Manger	
  
and	
  the	
  Hoxton	
  Hotel.	
  
Interview	
  in	
  Metropolitan/eurostar	
  Nov	
  2010.	
  	
  	
  
Co-piloting – an ongoing conversation
13
“	
  [We	
  need	
  to]	
  Treat	
  people,	
  
companies	
  and	
  
organisa6ons	
  as	
  complex	
  
organisms	
  rather	
  than	
  
machines	
  with	
  linear	
  
func6ons	
  only.”	
  	
  
From	
  Join	
  the	
  Freedom	
  Fighters.	
  Watch	
  Out	
  for	
  the	
  Sharks:	
  
leadership	
  and	
  management	
  in	
  the	
  21st	
  century.	
  Katrin	
  Andersson	
  
2002.	
  	
  	
  
:  Co-piloting is about talent and
practice, ambition, aspiration and
sustainable results.
:  It contributes a strategic and
philosophical quality above and
beyond behavioural performance
alone.
:  A balanced vision between task,
team and individual outcomes and
goals.
:  The destination is to align business
strategy and people in order to
achieve extraordinary results.
KatrinAnderssonLimited
Innovation of new
knowledge
Dynamics of learning – how we learn
:  Unconscious incompetence > We don’t know, and
we don’t know we don’t know.
:  Conscious incompetence > We know what we don’t
know and we are practising on achieving the new
knowledge/skill/behaviour.
:  Conscious competence > We are aware of the new
knowledge/skill/behaviour but we haven't yet achieved
a habitual and seamless competence. In order to
continue and embed the learning we need to continue
to practice and concentrate while we are doing it.
:  Unconscious competence > Our knowledge/skill/
behaviour has become embedded as habitual,
seamless and automatic. We don't need to think
about what we are doing, we are doing it naturally, as
a part of your natural talent and ability.
:  Excellence and mastery >There is an argument for a
fifth state in learning and practising - when
everything comes together and we enter “a state of
exquisite flow.“
Conscious incompetence
Conscious competence
Excellence and mastery
14
KatrinAnderssonLimited
Inspiration and drive – motivation
:  Some of us are:
– motivated by short term goals and achievements, others by
longer-term outcomes
– driven by individual goals, others by team and group goals
– inspired by role models close to their heart and home, others by
well known people, celebrities and ‘icon’s’
:  Our strongest inspiration might be triggered by a visual
representation, by sound or a particular feeling, a tactile touch, a smell
or a taste – our different sensory preferences.
15
KatrinAnderssonLimited
IN THE EYE
OF THE PERFECT STORM
Photo:	
  Crocky	
  ©	
  
16
KatrinAnderssonLimited
Triangular simplicity and complexity
17
:  Successfully approaching the future is about belief, interaction and viability – a triangular
simplicity and complexity, adhering to:
©	
  
KatrinAnderssonLimited
Teams, Groups
and Individuals –
working together
:  Create vision, set direction and be
prepared to shift and adapt to new and
changing circumstances.
:  Be brave, recognise and constructively
approach uncertainty. Resourcefully
support each other ready to explore the
unknown, review mistakes and celebrate
success.
:  Reach outstanding potential, together
and alone. Embrace, motivate, stimulate
and retain diverse and top talent.
“Create instead of criticise “1+1=3”
discovery instead of complacency.”
1+1=3
18
KatrinAnderssonLimited
Summary
In the eye of the perfect storm
is about leadership and determination,
commitment and action.
In the eye of the perfect storm,
a common purpose and innovation of new knowledge.
It is about believing in
the unknown and making
it happen, daring to
taking risks without
knowing exactly how it
will turn out in reality.
KatrinAnderssonLimited
Human Leadership and its potential Part III
7 February 2011
20
Register: E-mail cbl@cityoflondon.gov.uk Phone: 020 7332 1812
KatrinAnderssonLimited
Katrin Andersson Limited
41 Richmond Avenue
London N1 0NB
Tel +44 207 609 9665
katrin@katrinandersson.com
www.katrinandersson.com
Thank you.Would you like to hear
more, tune in on Twitter: @KALtd

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HumanLeadershipPartIII

  • 1. KatrinAnderssonLimited In the eye of the perfect storm Katrin Andersson Founder & Director Katrin Andersson Limited City Business Library Aldermanbury, London 22 November 2010 Photo:  Crocky  ©   Human Leadership and its potential Part II of III
  • 2. KatrinAnderssonLimited A change consultancy that makes a difference :  Why  do  companies  work  with  Katrin  Andersson  Limited?   They  are  facing  change,  and  want  a  catalyst  to  speed  up  the  process  of:   :  Expansion  and  growth  of  the  business   :  How  to  succeed  in  hard  6mes   :  Personal  leadership  poten6al   :  What  do  we  achieve?   Most  common  denominators  among  our  customerbase.  They  have:   :  Succeded  with  successions  and  promo6ons   :  Become  a  recognized  subject  ma>er  expert   :  Improved  their  strategic  thinking  and  increased  speed  to  market  with  new   product  concepts  in  the  UK  and  abroad               That  requires  courage.   1
  • 3. KatrinAnderssonLimited Today’s agenda 22 November 2010 :  Introduction :  Human Leadership :  In the eye of the perfect storm :  Common purpose :  Co-piloting :  Innovation of new knowledge :  Break :  Triangular simplicity and complexity :  Teams and Groups and Individuals :  Summary and conclusion :  Close 2
  • 4. KatrinAnderssonLimited Human Leadership :  In an ever-changing global economy change has become a necessity - not an optional strategy for risk takers. :  Change in human behaviour, business objectives and strategies – to generate growth in good and in bad times. :  The era we live in requires leadership skills that are human. :  Leadership is about human behaviour. :  ‘Human leaders’ clearly define visions, actions and results for themselves, the business and the individuals interacting in or with the organisation. 3
  • 5. KatrinAnderssonLimited Identity, History and Culture :  Courage to enter and test the unknown, belief in what you are doing and confidence in the power and influence to creating change. :  With the individual at the centre Human leadership is about courage and purpose, realise potential, create focus, drive, growth, profitability and sustainable results. 4
  • 8. KatrinAnderssonLimited Human leadership put into practice :  Vision is about courage – strategy & planning! :  Action is about change – tactics & execution! :  Result is about – outcome & the bottom line! ‘Why and how’ is a catalyst – explore your Vision, Action and Results! That is courage. ©   7
  • 10. KatrinAnderssonLimited In the Eye of the Perfect Storm ©   9
  • 11. KatrinAnderssonLimited “You  can  have  a  good  >me  and  work  very  hard.  In  a  team  where  we  all  are   focused  on  one  thing,  to  deliver  the  best,  to  excel  to  inform  and  educate,  you   will  need  to  co-­‐operate  and  compete,  you  will  argue  and  give  way  for  new   ideas.  You  will  need  to  have  a  sense  of  freedom  and  lots  of  humour.  You  will   get  a  lot  of  your  support  from  your  team  and  from  being  part  of  that  team  in   a  world  of  complete  uncertainty.”     A common purpose Jon Snow, Channel 4 News From Join the Freedom Fighters. Watch Out for the Sharks: leadership and management in the 21st century. Katrin Andersson 2002. 10
  • 12. KatrinAnderssonLimited What is common purpose? :  It is about shared values, direction and focus :  It will fuel creativity, drive and determination :  A consistent, clear message that enables growth 11
  • 14. KatrinAnderssonLimited “What  makes  a  good  leader?    –  Being  a  catalyst  for  change   and  give  good  direc6ons”   Sinclair  Beecham,  Founder  Pret  A  Manger   and  the  Hoxton  Hotel.   Interview  in  Metropolitan/eurostar  Nov  2010.       Co-piloting – an ongoing conversation 13 “  [We  need  to]  Treat  people,   companies  and   organisa6ons  as  complex   organisms  rather  than   machines  with  linear   func6ons  only.”     From  Join  the  Freedom  Fighters.  Watch  Out  for  the  Sharks:   leadership  and  management  in  the  21st  century.  Katrin  Andersson   2002.       :  Co-piloting is about talent and practice, ambition, aspiration and sustainable results. :  It contributes a strategic and philosophical quality above and beyond behavioural performance alone. :  A balanced vision between task, team and individual outcomes and goals. :  The destination is to align business strategy and people in order to achieve extraordinary results.
  • 15. KatrinAnderssonLimited Innovation of new knowledge Dynamics of learning – how we learn :  Unconscious incompetence > We don’t know, and we don’t know we don’t know. :  Conscious incompetence > We know what we don’t know and we are practising on achieving the new knowledge/skill/behaviour. :  Conscious competence > We are aware of the new knowledge/skill/behaviour but we haven't yet achieved a habitual and seamless competence. In order to continue and embed the learning we need to continue to practice and concentrate while we are doing it. :  Unconscious competence > Our knowledge/skill/ behaviour has become embedded as habitual, seamless and automatic. We don't need to think about what we are doing, we are doing it naturally, as a part of your natural talent and ability. :  Excellence and mastery >There is an argument for a fifth state in learning and practising - when everything comes together and we enter “a state of exquisite flow.“ Conscious incompetence Conscious competence Excellence and mastery 14
  • 16. KatrinAnderssonLimited Inspiration and drive – motivation :  Some of us are: – motivated by short term goals and achievements, others by longer-term outcomes – driven by individual goals, others by team and group goals – inspired by role models close to their heart and home, others by well known people, celebrities and ‘icon’s’ :  Our strongest inspiration might be triggered by a visual representation, by sound or a particular feeling, a tactile touch, a smell or a taste – our different sensory preferences. 15
  • 17. KatrinAnderssonLimited IN THE EYE OF THE PERFECT STORM Photo:  Crocky  ©   16
  • 18. KatrinAnderssonLimited Triangular simplicity and complexity 17 :  Successfully approaching the future is about belief, interaction and viability – a triangular simplicity and complexity, adhering to: ©  
  • 19. KatrinAnderssonLimited Teams, Groups and Individuals – working together :  Create vision, set direction and be prepared to shift and adapt to new and changing circumstances. :  Be brave, recognise and constructively approach uncertainty. Resourcefully support each other ready to explore the unknown, review mistakes and celebrate success. :  Reach outstanding potential, together and alone. Embrace, motivate, stimulate and retain diverse and top talent. “Create instead of criticise “1+1=3” discovery instead of complacency.” 1+1=3 18
  • 20. KatrinAnderssonLimited Summary In the eye of the perfect storm is about leadership and determination, commitment and action. In the eye of the perfect storm, a common purpose and innovation of new knowledge. It is about believing in the unknown and making it happen, daring to taking risks without knowing exactly how it will turn out in reality.
  • 21. KatrinAnderssonLimited Human Leadership and its potential Part III 7 February 2011 20 Register: E-mail cbl@cityoflondon.gov.uk Phone: 020 7332 1812
  • 22. KatrinAnderssonLimited Katrin Andersson Limited 41 Richmond Avenue London N1 0NB Tel +44 207 609 9665 katrin@katrinandersson.com www.katrinandersson.com Thank you.Would you like to hear more, tune in on Twitter: @KALtd