CONFIDENTIAL

McKinsey Mentorship Program
Resume Session

Mentorship program training material
October 23, 2010
AGENDA

Activity

Time

• Opening and experience sharing

11:00 – 11:20

– What are the key challenges you face while writ...
AGENDA

Activity

Time

• Opening and experience sharing

11:00 – 11:20

– What are the key challenges you face while writ...
YOU SHOULD HAVE 4 KEY TAKEAWAYS ABOUT WRITING A STRONG
RESUME / CURRICULUM VITAE (CV) AFTER TODAY’S SESSION

1
1

Change y...
MINDSET CHANGE IS THE FIRST STEP OF STRONG RESUME
WRITING

From:

To:

• “This is what I have done”

• Understand key qual...
BEFORE WRITING THE RESUME, MAKE SURE YOU
ASSESS YOUR PROFILE AND UNDERSTAND THE RECRUITERS
Time
Task
Accomplishments Skill...
WHAT WE LOOK FOR IN CANDIDATES
Top students in all major universities who possess the following qualities:

• Intellectual...
WHAT DO YOU THINK ABOUT THESE TWO ACHIEVEMENTS?

Perhaps you understand the details of your
achievements pretty well…

“Ma...
A STRONG STATEMENT OF ACHIEVEMENT NEEDS TO COVER
ACTION, CONTEXT, AND RESULT

Writing principles

• Action: Active verb /
...
RESUME IS COMMONLY STRUCTURED AROUND 4 SESSIONS

A

B

C

D

Education
background

Work / internship
experience

Extracurr...
A

WHAT WE LOOK FOR IN A RESUME/CV – EDUCATION
BACKGROUND

Content

• To show details of graduate work and college/tertiar...
B

WHAT WE LOOK FOR IN A RESUME/CV – WORK/INTERNSHIP
EXPERIENCE

Content

• If you have work experience, emphasize what yo...
C

WHAT WE LOOK FOR IN A RESUME/CV – EXTRACURRICULAR
ACTIVITIES

Content

• Include any organizations, activities, or club...
D

WHAT WE LOOK FOR IN A RESUME/CV – OTHER SKILLS /
ADDITIONAL INFORMATION

Content

• Include any foreign languages that ...
SAMPLE RESUMES FORMAT– A GOOD EXAMPLE

Provide contact information

Format your resume in a
professional manner

Sequence ...
GENERAL TIPS AND COMMON ERRORS
• Tailor your resume/CV by employer – one version is never enough
• Keep your resume in one...
AGENDA

Activity

Time

• Opening and experience sharing

11:00 – 11:20

– What are the key challenges you face while writ...
WHAT IS A “COVER LETTER”?

• Cover letter is an enhancement to your resume which allow
you to state your objective, goals,...
BE READER CENTRIC AND SUPPORT YOUR CLAIMS

• Keep the focus of your cover letter on what you
Be reader
Be reader
centric
c...
HOW TO SUPPORT YOUR CLAIMS IN COVER LETTER

Before:
"I am a very responsible person and would do an excellent job for you
...
WHAT WE LOOK FOR IN A COVER LETTER

Sample
Letter head and format
• Make your cover letter professional and business-like
...
Thank You!

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  1. 1. CONFIDENTIAL McKinsey Mentorship Program Resume Session Mentorship program training material October 23, 2010
  2. 2. AGENDA Activity Time • Opening and experience sharing 11:00 – 11:20 – What are the key challenges you face while writing resume and cover letter? • Resume writing 11:20 – 12:00 – What do we look for in your resume? – How to improve your resume? – Resume critique • Cover letter writing 12:00 – 12:20 – What do we look for in your cover letter? – How to improve your cover letter? 1
  3. 3. AGENDA Activity Time • Opening and experience sharing 11:00 – 11:20 – What are the key challenges you face while writing resume and cover letter? • Resume writing 11:20 – 12:00 – What do we look for in your resume? – How to improve your resume? – Resume critique • Cover letter writing 12:00 – 12:20 – What do we look for in your cover letter? – How to improve your cover letter? 2
  4. 4. YOU SHOULD HAVE 4 KEY TAKEAWAYS ABOUT WRITING A STRONG RESUME / CURRICULUM VITAE (CV) AFTER TODAY’S SESSION 1 1 Change your mindset 2 2 Assess your profile and understand recruiters 3 3 Learn effective communication: Action, Context, Result 4 4 Understand overall resume structure 3
  5. 5. MINDSET CHANGE IS THE FIRST STEP OF STRONG RESUME WRITING From: To: • “This is what I have done” • Understand key qualities which recruiters are looking for and highlight relevant point • “I need to tell you every details in my life” • “Been there, done that” • One page with different aspects covered and relevant to the recruiter • Impact and result driven Resume is a communication tool between you and the recruiters 4
  6. 6. BEFORE WRITING THE RESUME, MAKE SURE YOU ASSESS YOUR PROFILE AND UNDERSTAND THE RECRUITERS Time Task Accomplishments Skills addressed Assessment NTU, 2nd - Member of - 1st place in school Artistic Slightly year photography club competition weak NTU, 3rd - Led a team of - Self funded and year 10 volunteers made a profit - Held a camp for 100 high school students Leadership NTU, 4th - Created 1st year classical music website in Taiwan Assess your Assess your profile profile Entrepreneurship Strong Booz Allen From public information - Almost bought by Yam.com McKinsey Delloite Strong Client-commited and resultori ented collegi al and down-to-earth environment strong IT services Great and Smart People executabl e strategies that Delloite helps implement. 100% in-client work significant IT Capabilities world's most s uccessful and deep expertise in operations influential management consulting consulting firm reputation for developing workable solutions based on very thorough analysis. serves both government and corporate clients strong reputation in s trategy, operations, organizations/leadership, IT global presenc e with experience in 20 industries Learned from Tecnhology-focused s oc ial events famous for its strong culture and network (McKinsey way to do things) primarily focused on strategy and operations work working primarily with client's top management Really large: Present all over the world Alumni Network & Great placement focus on maitaining the work/l ife balance employee input into career path decisions • Does that matter? • Is it significant? • What skills can you demonstrate? Bearing Point part of the management consulting oldguard combines strat. Consulting with implementation Understand Understand the the recruiters recruiters Re-visit your profile no travel/home balance Profile your recruiters • What is the • • company culture? What kind of people they are looking for? What skills are required? Research is strong 5
  7. 7. WHAT WE LOOK FOR IN CANDIDATES Top students in all major universities who possess the following qualities: • Intellectual capacity • Quantitative capability • Practical orientation • Personal initiative • Teamwork • Entrepreneurship Problem solving Personal impact • Presence • Communication • Empathy • High standards Leadership Drive & aspiration of excellence • Energy • Persistence 6
  8. 8. WHAT DO YOU THINK ABOUT THESE TWO ACHIEVEMENTS? Perhaps you understand the details of your achievements pretty well… “Managed a team to reconcile number of SKUs offered by client.” “Designed and launched the 2002 Honda localization Program.” …yet your recruiters might have many questions in their head • How was the team managed? • How big was the team? • Who decided on this action? • What was the effect? SO WHAT? • What did you really do? • What is “Honda localization Program”? • Is this a big deal? SO WHAT? 7
  9. 9. A STRONG STATEMENT OF ACHIEVEMENT NEEDS TO COVER ACTION, CONTEXT, AND RESULT Writing principles • Action: Active verb / skill employed • Context: Background information • Result: Impact of the action Revised bullet points “Identified number of SKUs as a critical performance driver and achieved 20% increase in category profitability by directing a 10-member team to execute SKU rationalization strategy” “Coordinated a cross-functional team in the design and development department to localize Honda’s manufacturing in China. Managed $44 million in equipment and met all budgetary and timeline oriented milestones.” 8
  10. 10. RESUME IS COMMONLY STRUCTURED AROUND 4 SESSIONS A B C D Education background Work / internship experience Extracurricular activities Other skills / additional info • Schools attended • Degree and • Previous jobs, both • Student • Languages • Certifications • Computer skills • • • major(s) GPA Academic awards and certifications Test scores (e.g.,TOEFL, GMAT) • • full-time and parttime Research positions/TA experience Internships • • clubs/organizations Professional societies Competition and awards • (e.g., excel, powerpoint) Other special skills not mentioned 9
  11. 11. A WHAT WE LOOK FOR IN A RESUME/CV – EDUCATION BACKGROUND Content • To show details of graduate work and college/tertiary education. Start with the most recent one. Include your school, degree, major, grades, and any major academic prizes or awards. Specify key dates. You should also include any significant academic projects (e.g. senior thesis, major research work, papers) that can help to illustrate your academic ability as well any oversea academic experiences. Sample Do not include high school work Include degree, major, grades with specific dates International exchange program /oversea experience is also appropriate to mention Include awards of significance, including dates 10
  12. 12. B WHAT WE LOOK FOR IN A RESUME/CV – WORK/INTERNSHIP EXPERIENCE Content • If you have work experience, emphasize what you have achieved in each major role beyond your key dayto-day responsibilities. We are most interested in the impact you have had in your career (e.g., major changes in a professional environment because of your direct involvement). You may also describe unique skills and experiences that will help us understand your strengths. Sample Be specific about your role and responsibilities Start each sentence with a verb Specify impact/achievement, even better if it can be quantified 11
  13. 13. C WHAT WE LOOK FOR IN A RESUME/CV – EXTRACURRICULAR ACTIVITIES Content • Include any organizations, activities, or clubs outside of work. It should help us understand you as a person, and show your strengths that can also be leveraged in a professional setting. Qualities we are looking for includes but is not limited to: – Leadership – Entrepreneurship – Commitment – Achievement and impact oriented Sample Demonstrates leadership… Quality over quantity is key …as well as commitment Focus and be very specific about impact 12
  14. 14. D WHAT WE LOOK FOR IN A RESUME/CV – OTHER SKILLS / ADDITIONAL INFORMATION Content • Include any foreign languages that you have at least business conversational ability. It is a good idea to rate yourself as basic, conversational, or fluent. • Note any professional certifications such as CPA or CFA • Distinguish yourself from your peers by – Highlighting excellence outside of work and academics – Showcasing other achievements (e.g., sports, other hobbies) – Identifying a shared interest between you and your recruiter Sample Be very specific about skills Talking points during interview. Easy to remember Do not include computer skills if not appropriate for job (e.g. programming languages for McKinsey) ADDITIONAL · Fluent in Mandarin, Taiwanese, English, conversational in Japanese · Trained in both female and male roles in Chinese opera; lead vocalist in a pop band · Guest host on radio for a high-tech talk show, "Morning! Technology;" Mar - May 2002 13
  15. 15. SAMPLE RESUMES FORMAT– A GOOD EXAMPLE Provide contact information Format your resume in a professional manner Sequence the activities – start from the most recent one 14
  16. 16. GENERAL TIPS AND COMMON ERRORS • Tailor your resume/CV by employer – one version is never enough • Keep your resume in one page • Lay out your prior jobs (if any) in reverse chronological order, with your most recent role at the top • No unexplained gaps – you should be able to explain any gaps in your career or educational history • Length of each bullet point: 3 lines maximum • Avoid “overly creative” with formatting. Neatness, reasonably sized font (e.g., size 10 or larger) and line spacing, good amount of margin space all contribute to initial impression • Don’t forget to check grammar and spelling • List dates for key position and activities • Quality over quantity • Avoid using jargon. Ask friends with different backgrounds to proof read the resume for you. A good resume should be straight forward and easy to understand by most educated people • Include your name and contact details at the top, with daytime and evening phone numbers and email address 15
  17. 17. AGENDA Activity Time • Opening and experience sharing 11:00 – 11:20 – What are the key challenges you face while writing resume and cover letter? • Resume writing 11:20 – 12:00 – What do we look for in your resume? – How to improve your resume? – Resume critique • Cover letter writing 12:00 – 12:20 – What do we look for in your cover letter? – How to improve your cover letter? 16
  18. 18. WHAT IS A “COVER LETTER”? • Cover letter is an enhancement to your resume which allow you to state your objective, goals, and personal fit for a position • While the perfect cover letter does not guarantee you an interview, a bad cover letter can quite easily remove you from the interviewing process. Even if the letter is only briefly scanned by an interviewer, mistakes can cost you opportunities 17
  19. 19. BE READER CENTRIC AND SUPPORT YOUR CLAIMS • Keep the focus of your cover letter on what you Be reader Be reader centric centric can contribute to the employer rather than on what the job would do for you • The point of your cover letter is to sell your skills and get recruiters’ interest in you • Writers often make strong statements about their Support your Support your claims claims strengths without concrete support • Using examples is a good way to support your claims • Make sure your support/example is relevant to the professional context 18
  20. 20. HOW TO SUPPORT YOUR CLAIMS IN COVER LETTER Before: "I am a very responsible person and would do an excellent job for you in this position.“ Claim After: "I am a very responsible person. For example, when I worked for XYZ, Inc., I was in charge of new customer accounts and, after three months, allowed to work independently without any supervision. Nine months later I was commended on my performance appraisal for being 'diligent, hard-working and responsible.' Because you've indicated responsibility is a key component of this job, I believe I would do an excellent job for you." An example to support the claim Ensure the claim and example is relevant to the employer 19
  21. 21. WHAT WE LOOK FOR IN A COVER LETTER Sample Letter head and format • Make your cover letter professional and business-like • Provide key contact information here Opening paragraph • Explain the rationale of your application and introduce yourself • Indicate the purpose for your letter • Indicate any common acquaintances, referrals, or prior contacts if any Context • Explain why you are interested in the firm and highlight your strengths as a candidate • Cite examples of where you have displayed the requisite skills • Refer to relevant skills, experience, and knowledge; demonstrate your understanding of the organization Conclusion and follow up • Reiterate your desire of joining the firm and add a “look forward to hearing from you”-type statement • Express appreciation for consideration • Indicate when you’ll follow-up if necessary • Never exceed one page 20
  22. 22. Thank You! 21
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