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Checking Out Items at 
The Hamilton Public Library 
Social Story 
www.hpl.ca
Checking out items from the 
Hamilton Public Library is simple.
If I placed a hold 
on an item and it 
is ready, I will go 
to the hold shelf 
to find it.
My item will be wrapped with a 
paper that lists: 
• The first three letters of my last 
name 
• The first letter of my first name 
• The last three numbers of my 
library card.
It looks like this:
All holds are arranged in alphabetical 
order by last name.
If the item I 
want is in the 
library, I can use 
the Collection 
and Call # from 
the library 
catalogue to find 
it in the shelves.
The Collection 
will be marked 
with signs 
hanging from the 
ceiling or at the 
end of the 
shelves. 
The Call # can 
be found on the 
item.
When I find my 
hold or the item I 
want, I can take it 
to the self-check 
computer to check 
it out.
To check out my 
item at the self-check, 
I need to 
first place my 
library card on 
the self-check 
computer so the 
barcode is under 
the red scanner.
The self-check computer will 
beep when it has read my library 
card.
Then, I need to 
enter my PIN on 
the computer. I 
can either press 
the numbers on 
the screen or use 
the keypad on 
the counter.
My PIN is usually the last four 
numbers in my phone number.
I am able to see 
my name on the 
self-check 
computer. If the 
name is correct, I 
press Next.
I can lay up to five 
items flat on the 
self-check 
computer. 
I should not stack 
them or move 
them though.
I then need to wait 
for the names of 
the items to turn 
green on the self-check 
computer 
screen. 
This means they 
are now checked 
out.
I can get a receipt 
with my due dates 
on it by selecting 
Print Receipt.
If I have trouble 
when you are 
checking out at 
the self-check 
computers, I can 
ask a library 
staff member for 
help.
I need to 
remember to 
unlock Blu-rays, 
DVDs, 
and CDs by 
sliding my item 
through the 
decoupler.
The red lock on 
the side will 
change to green 
once the item has 
been unlocked.
I can now take my library items 
home to enjoy!

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Accessible Visits Social Story: Visit 3 Basic

  • 1. Checking Out Items at The Hamilton Public Library Social Story www.hpl.ca
  • 2. Checking out items from the Hamilton Public Library is simple.
  • 3. If I placed a hold on an item and it is ready, I will go to the hold shelf to find it.
  • 4. My item will be wrapped with a paper that lists: • The first three letters of my last name • The first letter of my first name • The last three numbers of my library card.
  • 6. All holds are arranged in alphabetical order by last name.
  • 7. If the item I want is in the library, I can use the Collection and Call # from the library catalogue to find it in the shelves.
  • 8. The Collection will be marked with signs hanging from the ceiling or at the end of the shelves. The Call # can be found on the item.
  • 9. When I find my hold or the item I want, I can take it to the self-check computer to check it out.
  • 10. To check out my item at the self-check, I need to first place my library card on the self-check computer so the barcode is under the red scanner.
  • 11. The self-check computer will beep when it has read my library card.
  • 12. Then, I need to enter my PIN on the computer. I can either press the numbers on the screen or use the keypad on the counter.
  • 13. My PIN is usually the last four numbers in my phone number.
  • 14. I am able to see my name on the self-check computer. If the name is correct, I press Next.
  • 15. I can lay up to five items flat on the self-check computer. I should not stack them or move them though.
  • 16. I then need to wait for the names of the items to turn green on the self-check computer screen. This means they are now checked out.
  • 17. I can get a receipt with my due dates on it by selecting Print Receipt.
  • 18. If I have trouble when you are checking out at the self-check computers, I can ask a library staff member for help.
  • 19. I need to remember to unlock Blu-rays, DVDs, and CDs by sliding my item through the decoupler.
  • 20. The red lock on the side will change to green once the item has been unlocked.
  • 21. I can now take my library items home to enjoy!