Vytru has created and developed solutions for Microsoft Lync server such as Contacts Manager for Lync, Extended IM for lync, MG-20, VC-40, VA-50, and SMS Connector - Microsoft Lync Solutions.
1. Products for Microsoft Lync
Vytru products simplify and extend Microsoft
unified communications platform.
Enriching Unified
Communications
Experience
Presentation by Abdallah Ahmed
23. Lync SI Custom
Development
Lync
Consultation
Service
Lync
Deployment
Service
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28. Hoster Essentials Package
Package Description
• SMS Connector
Products • Extended IM
• Contacts Manager
• Screen casts user orientation Videos.
Marketing Material Access
• Community Forums, FAQ
Technical Support Premium Support
2 training session for marketer
Training
2 training sessions for technical
Integration Full integration with the telecom hosting automation solution
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32. Online Resources
Exchange information with other Vytru customers and team behind the product;
contains product-specific conferences. Maintained and moderated by product
Community Forums
management team. By registering you will receive our Weekly Community Digest,
which contains notifications of new patches. Available at no additional charge.
http://support.vytru.com/ Please log on to our Customer Center support portal to:
• Manage your support tickets.
Support Portal
• Attach logs to existing tickets.
• Obtain product downloads and patches.
Browse how to articles and search for solutions to common questions at
Knowledge Base
http://support.vytru.com/
Documentation Review and download the latest product documentation online.
34. Support Programs
Service Evaluation Support Standard Support Premium Support
Product updates NA Yes Yes
Product upgrades NA Yes Yes
Technical Support Phone / Web Phone / Web Phone / Web
Business Hours Mon-Fri 8 am – 5 pm Mon – Fri 8 am– 8 pm 24x7x365
36. facebook.com/Vytru.uc
www.vytru.com
twitter.com/#!/vytru
US and Canada: +1 8882667668
UK and Europe: +442034554119
Middle East & Africa: +20502528897
linkedin.com/company/vytru
info@vytru.com
sales@vytru.com
gplus.to/vytru
support@vytru.com