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Next Generation Google Analytics:
Smarter measurement = smarter marketing.
Dara Fitzgerald
Head of Insight
www.freshegg.com
0845 373 1077
What are we doing wrong?
ā€¢ Not every visit is equal, so why do we treat them like they
are?
ā€¢ Users donā€™t just visit once and convert so why do we act like
they do?
ā€¢ Customers donā€™t only convert once so why do we measure
them like they do?
ā€¢ Why are we so obsessed with the last click?
Session siloes.
Visit 1
Session siloes.
Visit 1 Visit 2
Session siloes.
Visit 1 Visit 2 Visit 2Visit 3
Multi-channel customer journey.
Sale is credited back to last source ā€“ model is flawed!
Last click 100%
Introducer 0%
Influencers 0%
Offline purchases.
Online Telephone Store
First purchase Second purchase Third purchase
Multi-device environment.
A single user
Tracked as 3 visits
from 3 visitors!
How can we do it better?
ā€¢ User segmentation for multi-session analysis
ā€¢ Universal Analytics for offline data and life-time value
ā€¢ Attribution for more credit smarter marketing
ā€¢ Remarketing for the ones that got away
User segmentation.
[visit]
User segmentation.
Ā£30 Ā£30
[Visit: Rev > Ā£25]
User segmentation.
Ā£30
Ā£20
Ā£50
User segmentation.
[visitor]
User segmentation.
Ā£30
[User: Rev ā‰„ Ā£100]
Ā£30
Ā£20
Which user segments are more
valuable over multiple sessions?
Ā£50
Universal Analytics.
Universal Analytics.
ā€¢ Improve lead generation: Sync offline and online data
ā€¢ Define your own dimensions & custom metrics
ā€¢ Track users more reliably across multiple devices
ā€¢ Use the Measurement Protocol to push data to GA from any
internet enabled device >>>
Universal Analytics.
Measurement Protocol.
Multi-Channel Funnels.
Multi-Channel Funnels.
Non-brand contribution
Attribution Modelling Tool.
Linear
Credit split evenly across the entire conversion path.
Time Decay
Credit reduces back from the point of conversion.
Position Based
First & last click heavily weighted; remainder split in the middle.
Remarketing via GA.
Remarketing via GA.
ā€¢ Trial Universal Analytics ā€“ this is in BETA so more to follow!
ā€¢ Analyse cross-session behaviour with user segmentation
ā€¢ Use MCF and Attribution Modelling Tool to understand
paths to conversion and full channel contribution
ā€¢ Run remarketing campaigns based on visitor data from GA
ā€¢ Start the move from single visit metrics to Lifetime Value
Summary.
A final thoughtā€¦
Courtesy of www.notprovidedcount.com
And a quick plugā€¦
Come to the Fresh Egg stand to register for a free beta trial of the not provided tool.
Thank You!
Dara Fitzgerald
Head of Insight
www.freshegg.com
0845 373 1077

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Next Generation Google Analytics: Smarter measurement = smarter marketing