1. Aligning IT with Business Ehtisham Rao Roundtable- Management World Middle East
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3. Skate to where the puck will be! The value chain evolution; “ integrate when the product is emerging and unsatisfying, modularize when the product is mature and over-serving”
4. Infrastructure and Technology Development Supply Chain Management Product Lifecycle Management Network Ops BSS/OSS Marketing Sales Customer Service Customer Relationship Management Customers Suppliers A case of opportunities OTT (Amazon, Google, Apple, RIM, Microsoft)
5. A case of opportunities Moment of Truth Applications Dynamic Billing Policy & Control Infrastructure and Technology Development Supply Chain Management Product Lifecycle Management Network Ops BSS/OSS Marketing Sales Customer Service Customer Relationship Management Customers Suppliers OTT