What could be more important for leaders than increasing their team’s productivity? Conventional thinking would rank “increased motivation” as one of the most important tools for increasing productivity of teams. Motivation –> increases Progress –> increases Productivity This interactive session disrupts and challenges the above notion, and provides an alternative view: Progress –> increases Motivation –> increases Productivity Drawing upon more than a decade of research including 26 project teams, 7 companies and a deep analysis of nearly 12,000 daily diaries kept by team members, this session will use real case studies to illustrate the key elements: Catalysts – events and actions that help a team move forward Inhibitors – events and actions that can induce setbacks Nourishers – interpersonal interactions that lift team’s spirits Toxins – interpersonal interactions that undermine team’s spirits If you are a leader or an aspiring leader of an Agile team, this session provides clear implications for where to focus your efforts so that you do not worry about the wrong things. You will be inspired by knowing what serves to catalyse and nourish progress – and what does the opposite. Key learnings include: - Knowing that the best way to truly engage team members is by helping them see their own progress of meaningful work. - Knowing that we need catalysts and nourishers (respect, encouragement, emotional support, and affiliation) to optimise progress and motivation. - A checklist for Agile Team leaders to assist them to adopt the new perspectives and behaviours required to provide the catalysts and nourishers that make work meaningful.

1. By
Dipesh Pala
Agile Australia 2014
17 June 2014
@DipeshPala
UNLEASHING
THE
FULL
POTENTIAL
OF
YOUR
AGILE
TEAMS

2. Once upon a time…@DipeshPala

3. @DipeshPala
Teamwork
Leadership
Collaboration

4. What will we cover in this session?@DipeshPala
Power
of
Progress
What serves
to Catalyse
and Nourish
Progress
Power
of
SmallWins
Checklist
for
Team Leaders
What makes
AgileTeams
Happy

5. @DipeshPala
What makes us Happy?

6. @DipeshPala
What makes an AgileTeam Happy?

7. Which one is the number 1 Motivator?
Providing
Clear
Goals
Providing
Interpersonal
Support
Providing
Recognition
for
Good Work
Providing
Rewards
and
Incentives
Providing
Support for
Making
Progress
@DipeshPala

8. Which one is the number 1 Motivator?
Providing
Interpersonal
Support
Providing
Recognition
for
Good Work
Providing
Rewards
and
Incentives
Providing
Support for
Making
Progress
@DipeshPala
Providing
Clear
Goals

9. @DipeshPala
People are most
motivated when they get
an opportunity to
experience achievement
- Frederick Herzberg
1968 HBR
The Power of Progress

10. A Surprise for Leaders!
Providing
Clear
Goals
Providing
Interpersonal
Support
Providing
Recognition
for
Good Work
Providing
Rewards
and
Incentives
Providing
Support for
Making
Progress
@DipeshPala

11. @DipeshPala

12. @DipeshPala

13. “Small wins are something people can experience pretty regularly if the
work is chunked down to manageable pieces.”
@DipeshPala

14. @DipeshPala
If you can’t fly, Run.
If you can’t run, Walk.
If you can’t walk, Crawl.
But, by all means
keep moving.
- Dr. Martin Luther King, Jr.

15. @DipeshPala
Of all things that can boost
emotions and motivation,
the single most important is
making progress in
meaningful work.

16. @DipeshPala
What happens on a Good Day? What happens on a Bad Day?

17. Progress
Setbacks
Daily Checklist
forTeam Leaders
Toxins
Nourishers
@DipeshPala
Catalysts
Inhibitors

18. Catalysts
 Clear Common Goal
 Autonomy
 Safe to Fail
 Continuous Learning
 Courage to challenge, and be challenged
“If you always do
what you always did
then you will always
get what you always
got”
– Albert Einstein
@DipeshPala

19. Inhibitors  Unclear Goals
 Unable to ask for help
 Constraints with Resources
 Lack of Information
 Failure is punished
 Not learning anything new
The strongest pillar for
Agile teams is built on
trust
– with complete
transparency
@DipeshPala
Agile teams thrive
when they are
trust-based, not
control-based

20. @DipeshPala
* Inspired by Mary Kay Ash
Nourishers

21. Nourishers
 Respect
 Courage
 Support
 Belongingness
 Recognition
 Trust
@DipeshPala
The words you use
impact the attitude
of others
MMFI
* Inspired by Mary Kay Ash
Make Me Feel
Important*

22. Toxins
 Disrespect
 Fear
 Neglect
 Discourage
@DipeshPala
People will forget what
you said, people will
forget what you did, but
people will never forget
how you made them feel.
- MayaAngelou

23. 1 Disorganised
2 Inflexible
3 Stubborn
4 Inconsistent
5 Emotionless
6 Shy
7 Irresponsible
8 Boring
9 Unrealistic
10 Negative
11 Intimidating
12 Arrogant
13 Indecisive
14 Impatient
@DipeshPala

24. 1 Disorganised ---> Creative
2 Inflexible ---> Organized
3 Stubborn ---> Dedicated
4 Inconsistent ---> Flexible
5 Emotionless ---> Calm
6 Shy ---> Reflective
7 Irresponsible ---> Adventurous
8 Boring ---> Responsible
9 Unrealistic ---> Ambitious
10 Negative ---> Realistic
11 Intimidating ---> Assertive
12 Arrogant ---> Self-Confident
13 Indecisive ---> Patient
14 Impatient ---> Passionate
@DipeshPala

25. 1 Disorganised ---> Creative
2 Inflexible ---> Organized
3 Stubborn ---> Dedicated
4 Inconsistent ---> Flexible
5 Emotionless ---> Calm
6 Shy ---> Reflective
7 Irresponsible ---> Adventurous
8 Boring ---> Responsible
9 Unrealistic ---> Ambitious
10 Negative ---> Realistic
11 Intimidating ---> Assertive
12 Arrogant ---> Self-Confident
13 Indecisive ---> Patient
14 Impatient ---> Passionate
Weakness Hidden Strength@DipeshPala

26. Weakness Hidden StrengthEvery has a@DipeshPala
Competencies Values
Huge overlap required when it
comes to Values
Little or no overlap required with Skills
and Strengths

27. Progress
Setbacks
Daily Checklist
forTeam Leaders
Toxins
Nourishers
@DipeshPala
Catalysts
Inhibitors
www.ibm.com/au/devops/agile_checklist/

28. ThankYou
Contact details
Dipesh Pala
AgileCapability Lead
IBM
dipeshpala@au1.ibm.com
@DipeshPala
au.linkedin.com/in/dipeshpala
slideshare.net/DipeshPala