Usha Martin Technologies is a $1 billion technology company that offers various IT services including telecom billing, business intelligence and CRM solutions, eBusiness solutions using Hybris and SAP platforms, and enterprise mobility solutions. It has over 70 global engagements across 11 countries, 4 offices in Asia Pacific, US, Europe and Africa, and over 70 trained Hybris developers. It provides end-to-end eCommerce and mobility services including development, implementation, testing, and support. Some of its case studies include developing an online store for a US tech company and implementing an omni-channel solution for a UK wine and spirits merchant.

1. Corporate Overview

2. Usha Martin Technologies - Quick Facts
2
Telecom | Analytics & Mobility | eBusiness Solutions | Contact Centre Services
 Part of the $ 1 Billion
Usha Martin Group.
 Group diversifies into
manufacturing, mining,
metals, IT, Infra &
Education
 Two Decades of Telecom
Domain expertise
 Total offices – 4 spread
across APAC, US, Europe
and Africa
 ISO 9001:2008 Certified
 Assessed at SEI CMMI
ML3
 70+ global engagements
across 11 Countries
Key Client Locations
Technical Support
Development Center
Sales and BD

3. Usha Martin Technologies Offerings
3
• End-to-end
Telecom Billing
• BI & CRM Solutions
• Offer Telecom
Services across
multi-engagement
models
• Offshore
• Onsite
• Managed
Services
• Deliver eBusiness
solutions based on
HYBRIS & SAP
platform globally.
• Provide Enterprise
Mobility Solutions
across diverse
platforms and
devices.
• Special expertise is in
High Volume data
management skills in
complex
environments
• Full Service Suite in
Analytics spanning
• Consulting
• Implementation
• Specialized
Services
We offer Enterprise
Lifecycle Support
Services –
• From Acquisition
to Collection
• Across Voice,
SMS, Social
Media, Web Chat
and eMail

4. Skill Inventory – Skill Matrix
0
5
10
15
20
25
1yr -5yrs
5yrs -8yrs
8yrs -10yrs
> 10yrs
4
Experience
range :

5. Our Commitment to Quality
5
Establish and implement quality management system across
organization, followed by continual improvement
QMS compliance with IEEE guidelines
Certified to ISO 9001:2008
Assessed for SEI CMMI ML3
Quantitative management of projects and processes
Better predictability and process improvement by virtue of
Metrics capture & analysis
Commitment & involvement towards quality initiative –
regular audits, management reviews & process roadmap

6. Our eCommerce & Mobility Practice
6

7. eCommerce Practice
We are HYBRIS Global extended partner. We are the few select partners in HYBRIS
ecosystem; having resources with significant experience in HYBRIS implementation
space.
 50+ Trained Hybris developers (70% are Hybris Core Certified)
 Highly competent and experienced implementation team: Program Manager, System Architect, Business Analyst, Developer,
Quality Assurance.
 30+ resources on Europe based engagements
– 21 onsite + 11 offshore.
 Technology Stack- Hybris 4.8 to 5.1 , Spring
 CMMi ML3 certified process capability with extensive experience in offshore execution.
 UMT’s Hybris practice has exposure to advanced Hybris customization and implementation, including:
– Cockpit Framework (product cockpit, CS cockpit, CMS cockpit), Administration, Processing, Customized search,
Localization and GUI customization, SAP integration, Data Validation, CMS template for home page and product
details pages, Cart page implementation, Promotions integrations, Order history module, Media import & front end
integration, Production Support.
7

8.  Skill Augmentation.
 Independent Testing.
 Hybris enhancement & support (on a Managed Services or a fixed effort / price work package
model).
 Responsive frontend & UI development.
8
Our eCommerce Services

9. MOBILE APPS TESTING
MOBILE APPLICATION
MANAGEMENT
CENTRE OF EXCELLENCE
SHARED SERVICE UNIT
SERVICES
MOBILE APPS /
MOBILE WEB
DEVELOPMENT
MOBILITY PRODUCT /
PLATFORM
IMPLMENTATION
DEVELOPMENT
EXPERIENCE DESIGN
MOBILE APPLICATION
ARCHITECTURE
DESIGN
PLATFORM AND
ENTERPRISE
INTEGRATION DESIGN
DESIGN
MOBILE STRATEGY
DEFINITION
MOBILE INITIATIVE
IDENTIFICATION
MOBILE TECHNOLOGY
ARCHITECTURE
DEFINITION AND
INTEGRATION
CONSULTING
Services
Mobility Service Offerings

10. 10
Mobility Technology Capability

11. Skill Partnership Solutions
11
Development Services
Web Development & Programming
(PHP, Java, DotNet)
E-commerce Solutions
(Hybris, Demandware)
Mobility Services
Android, iOS, Blackberry, J2ME
Mobile Web Enablement
Enterprise Mobility - SAP
Offerings
Key Takeaway(s)
Vanilla to Rare Skill Resourcing Partner – Web to Mobility
Guarantee on quality, turnaround time & cost.

12. eCommerce Resource Strength
12
• Offshore team based out of Calcutta, India.
Distribution
Project Manager
Technical Architect
Testers
Senior Developers
Junior Developers
25%
35%
20%
10%
10%

13. Case Studies
Industry: An US based technology Product Company for their operations in ASIA PACIFIC.
Business Case: Develop and enhance the Clients online store.
Solution:
• Delivered the e-Commerce requirements on Hybris 5.0 Platform.
• Helped the client to attain their goal of changing the perception as a more consumer-
friendly company.
Benefits:
• Improved the customer's online experience
• Enhanced the campaigns functions
• Increased touch points
• Enhanced CRM capabilities
• Re-design of the UX
• Implement a flexible and extensive back office to support enhanced features including
integration to Alipay and Union payment gateways, Baozun warehouse management
system, among others.
• Provide Production support

14. Case Studies
Industry: A Retail Client, Britain's oldest wine and spirit merchant.
Business Case: Implementation of Omni-channel commerce and Information Management solution.
Solution:
• eCommerce website transformation to Hybris platform
Benefits:
• B2C with all the basic commerce functionalities
• Management of commerce product items like wine, spirit, accessories, wine event tickets,
etc.
• Enabling customer to store wine products to customer's inbond Cellar.
• Management of Clients customer account.
• Bidding on customer's stock and selling stock, bid acceptance, etc.
• Customized international delivery options.

15. Case Studies
Industry: A Retail client in Europe.
Business Case: Development and implementation of eRetail site.
Solution:
• Configured and integrated multiple applications to create a highly refined solution
incorporating targeted merchandising, multivariate testing, and easy search and navigation
• The solution also included powerful business management tools to enable smooth & quick
updating and management of the site
Benefits:
• A new eCommerce website with advanced trading platform and rich targeted
merchandising capability was created. The site architecture is scalable and flexible enough
to support the diverse requirements of the client well into the future.

16. Together .. We will win !!
Thank You…
16