2. Learning Outcomes
! Define and Discuss Inclusion
! Why is it important?
! Inclusive Language
! Do’s and Don’ts
! Inclusive Body Language
! Techniques
! Student Affairs Practitioners & Educators:
Implementing to Create Inclusive Environments
! Role Play…
3. Inclusion v. Exclusion
! Exclusion:
! To prevent or restrict the
entrance of; to bar from
participation, or consideration.
! Social Exclusion:
! The process in which
individuals and entire
communities of people are
directly and indirectly blocking
the rights, opportunities and
resources that are normally
available to members of the
society.
! Inclusion:
! Covering or intended to cover
all items, cost or services.
! Social Inclusion:
! A sense of belonging; feeling
respected, valued for what
you are; feeling a level of
supportive energy and
commitment from others so
than you can do your best
work.
What is it…?
4. Why is Inclusion Important?
! Diversity on Campus
! Campuses across the country are more diverse than
ever before.
! More then just ethnic or racial diversity…
" Non-traditional students
" Socioeconomic Backgrounds
" Growth with the LGBTQ Community
" Students with Physical Disabilities
" Students diagnosed with Emotional and Psychological
Illnesses
! Strengthens Group & Self-Awareness
5. Importance Continued…
! Education
! Diversity is an essential element of a successful college
education
! Four forms of diversity that can potentially have an impact
on students:
" Structural Diversity: The extent to which the student population is
diverse.
" Interactional Diversity: Experiences with different races, ethnicities,
sexual orientations and cultures.
" Co-curricular Diversity: Programming.
" Curricular Diversity: Academic programs and courses.
! Experience for the Future
! After graduation students will be entering a diverse and
global workforce.
6. Importance Continued…
! Potential Risks of an Exclusive Environment
! Students leave college unprepared or uneducated
! Anxiety or Stress
! Anger
! Violence
! Low GPA
! Depression
! High dropout/ transfer rate
! Suicide
7. Inclusive Language
! Definition: Language that avoids the use of certain
expressions or words that might be considered to
exclude particular groups of people.
! “Sticks and stones might break you bones, but words
will never hurt me.”
! Not True – Words hurt
! May not intend to exclude or offend others with our
words but mistakes can be made.
! Can have a significant impact on other people so it’s
important to be mindful of how we communicate in order to
help create a supportive and inclusive environment.
8. General Strategies
! Don't single out a person's sex, race, ethnicity, or other personal traits
or characteristics (such as sexual orientation, age, or a disability)
when it has no direct bearing on the topic at hand.
! Don't create or promote stereotype based on unavoidable human
characteristics.
! Be consistent in your description of members of a group.
! Don't single out women to describe their physical beauty, clothes or
accessories or note a disabled person's use of an aid, or refer to the
race of the only minority in a group unless it is at that individual's
request.
! Keep in mind direct requests by individuals take precedence over
general inclusive language rules.
! Example, Student request to be called John instead of the name listed
on your class roster.
! Treat people with respect and consideration.
9. Gender
! Use titles and modes of address consistently for men and for
women.
! Use he, his, him, himself only when referring specifically to
males.
! Use the words man/woman, girl/boy, gentleman/lady in a
parallel way.
! Address both female and male perspectives with phrases like
"employees and their spouses or partners".
! Avoid the use of "man" or "woman" in job titles.
! Firefighter not Fireman
10. Gender Continued
! Don’t Re-gender, De-gender.
! Chairman to Chair, not Chairwoman.
! Create gender-neutral terms: convert adjectives to nouns by
adding ist.
! Active to Activist, Journalist
! Replace occupational terms containing man and boy, if
possible, with terms that include members of either gender.
! Avoid occupational designations having derogatory -ette and -
ess endings.
! Actor instead of Actress
! Avoid describing men by profession and women by physical
attributes.
11. Race & Ethnicity
! Avoid qualifiers that imply that all members of a
specific ethnic group or race are the same.
! X group are really good athletes
! X group is really good at math and science.
! If you specify race or ethnic origin, be certain it is
relevant.
! Chinese and Japanese are two different cultures.
! Avoid language that has questionable racial or
ethnic connotations.
! You people.
12. Disabilities
! Use "person first" language.
! Person with a disability, student with a disability.
! Avoid using adjectives as nouns.
! “The deaf, the blind, the disabled". Rather, use "student who is deaf".
! If you specify the disability, be certain it’s relevant.
! Avoid singling out one individual's disabilities simply for the sake of
identification.
! Don’t say, “You know the blind student.”
! Avoid using words that imply victimization or create negative stereotypes.
! Don't use descriptors such as "victim" or "sufferer" for someone with a disease,
just identify the disease.
! Avoid using words such as "Poor," "unfortunate," or "afflicted."
! Don't say "courageous" when you can say "successful" or productive."
13. Sexual Orientation
! Use "sexual orientation" rather than "alternative
lifestyle" or "sexual preference".
! Use gay or lesbian rather than "homosexual".
! Use the phrase "partner or spouse".
! When discussing families, be mindful that of families
that are headed by same-sex partners or transgender
single parents.
! Avoid statements such as, “How are you mom and dad.”
! When using the terms "diversity" or "multicultural" and
reference is made to specific groups, include LGBTQ
persons in such statements.
14. Age
! Mention age only when it’s relevant.
! Let people of all ages speak for themselves rather
than assuming what they want or think.
! Your older, so your probably very conservative and
traditional.
! Avoid making inappropriate assumptions about
people based on their age.
! Old people are all cheap.
15. Additional Rules
! Use language that reflects the involvement of both men
and women in sports.
! Sportsmanship: Use fair play, team play, sporting attitude.
! Avoid the pronoun he or guy(s) when both sexes are
included.
! Give each student his paper as soon as he is finished.
! Give students their papers as soon as they are finished.
! Eliminate the pronoun.
The average student is worried about his grades.
The average student is worried about their grades.
16. Inclusive Body Language
! General Rules:
! Realize body language is a form of
communication and critical to improving
relationships.
! People often forget what we say doesn’t come
out of our mouths.
! Body language can easily be overlooked,
misinterpreted and misused.
17. S-O-L-E-R
! S – sit or stand Squarely.
! O – keep an Open posture.
! L – Lean slightly forward.
! E – maintain Eye contact.
! R – Relax.
18. Leading or Creating an Inclusive Organization
1. Be a Learner:
! Be willing to challenge yourself and grow.
2. Be Inquisitive:
! Seek a range of perspectives.
3. Set the Vision:
! Explain the reasons why inclusion is important.
4. Model Inclusive Behaviors:
! Demonstrate that “none of us is as smart as all of us.”
5. Champion the change effort:
! Be an advocate for change.
6. Speak out when necessary:
! Hold the organization accountable; it is also a learning curve, and it needs constructive feedback.
7. Hold each other accountable for all the above:
! Hold your direct-reports accountable. Be a learning-partner for them as well as all leaders.
(Jamison & Miller, 2008)
