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A critical approach
to management
Dan Grace
“How librarians became Thatcherite
and the myth of TINA”
• What is the article about?
• What relevance does it have to you now
and in your future jobs?
• Do you agree with the points made?
• How does what the articles say relate to
what you’ve learnt so far on this module
and your wider experience?
‘ruthless criticism of all that
exists, ruthless both in the
sense of not being afraid of the
results it arrives at and in the
sense of being just as little
afraid of conflict with the
powers that be’
(Marx 1844)
Critical Theory seeks to:
Expose the hidden assumptions of other theories and
ideologies.
AND
Expand the interpretation of the world beyond the
economic. That is it assumes:
• History shapes us and we shape it;
• Mode of production is embedded in culture;
• Knowledge is socially constructed;
• Critic as participant.
(Leckie & Buschman 2010)
Challenging
TINA
Critical Management Studies seeks to:
“…take business and management as objects of study
but also to approach them as parts of the capitalist
system and to critique them on those grounds.”
(Swann and Stoborod 2014, 594-595)
…in the context of
management?
What is
neoliberalism?
“Neoliberalism is in the first instance a theory of political
economic practices that proposes that human well-being can
best be advanced by liberating individual entrepreneurial
freedoms and skills within an institutional framework
characterized by strong private property rights, free markets, and
free trade. The role of the state is to create and preserve an
institutional framework appropriate to such practices.”
(Harvey 2007, 1)
“[M]anagers act to intermediate between those who deploy
resources to dominate and exploit others, and others who
are subordinated in such a process.”
(Alvesson and Willmott 2012, 21)
What, then, is
management?
The political is the “broadly shared public space, an
idea of living together” which is colonised by politics,
“a particular sociological imaginary of ‘the people’,
‘organisation’, ‘management’” and so on.
(Swyngedouw 2014, 90-91)
Politics
Vs.
the political
“The (re-)production of everyday life through work
lies at the foundation of every economic and political
system.”
(Wigger 2014, 739)
Critical theory PracticePraxis
How do I use
Critical Theory?
Break – 10 mins
“A wave of disruption is sweeping in
to challenge neoliberalism”
• What is article about?
• What relevance does it have to you now
and in your future jobs?
• Do you agree with the points made?
• How does what the article has to say
relate to what you’ve learnt so far on this
module, your wider experience and what
we were discussing in the first half?
"Once upon a time, there was barter. It was
difficult. So people invented money. Then came
the development of banking and credit."
(Graeber 2011, 28)
The founding myth of the
market
"People called commons that part of the environment
which lay beyond their own thresholds and outside of their
own possessions, to which, however, they had recognized
claims of usage, not to produce commodities but to
provide for the subsistence of their households.”
(Illich 1983)
Neither
State
nor
market
Investigating human-environment
interaction, so we do “not
conceptualis[e] natural resources
as finite givens (in danger of being
exhausted), but as aspects of
socioecological environments that
are continually constructed
through cultural and historical
processes.”
(Paulson 2014, 46)
Political
ecology
State
OR
Hierarchy
Market
OR
Exchange
Commons
OR
Mutual aid
Social
relationships
What do we
manage?
Commons
OR
Mutual aid
State
OR
Hierarchy
Market
OR
Exchange
People Friendship/
Citizenship
Subject
resource
Rational
individuals
Information Relationship/
Subsistence
Object
resource
Commodity
Management as a technical process
(Politics)
Management as a socioecological process
(the political)
“The world does not contain
any information. It is as it is.
Information about it is created
in the organism through its
interaction with the world.”
(Illich 1973, 86)
What now?
• Reflective practice assignment and
dissertation
• Reflective practice at work
• Critical Theory reading group
Individual
Collective
• Radical Librarians Collective
• Workplace activities
References
Alvesson, M., & Willmott, H. (2012). Making sense of management: a critical
introduction (2nd ed). Los Angeles ; London: SAGE.
Graeber, D. (2011). Debt: the first 5,000 years. Brooklyn, N.Y: Melville House.
Harvey, D. (2011). A brief history of neoliberalism. Oxford: Oxford Univ. Press.
Illich, I. (1973). Tools for conviviality. London: Calder and Boyars.
Illich, I. (1983, Winter). Silence is a Commons. CoEvolution Quarterly, (40), 4–22.
Leckie, G. J., & Buschman, J. (2010). Introduction: The Necessity
for Theoretically Informed Critique in Library and Information Science (LIS). In
G. J. Leckie, L. M. Given, & J. Buschman (Eds.), Critical theory for library and
information science: exploring the social from across the disciplines (pp. vii–xxii).
Santa Barbara, Calif: Libraries Unlimited.
Marx, K. (1844). Letter to Ruge. Deutsch-Französische Jahrbücher, (1). Retrieved
from https://www.marxists.org/archive/marx/works/1843/letters/43_09.htm
Paulson, S. (2014). Political ecology. In G. D’Alisa, F. Demaria, & G. Kallis (Eds.),
Degrowth: a vocabulary for a new era (pp. 45–48). Abingdon, Oxon ; New York,
NY: Routledge.
Swann, T., & Stoborod, K. (2014). Did you hear the one about the anarchist
manager? Ephemera: Theory & Politics in Organization, 14(4), 591–609.

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A critical approach to managment

  • 1. A critical approach to management Dan Grace
  • 2. “How librarians became Thatcherite and the myth of TINA” • What is the article about? • What relevance does it have to you now and in your future jobs? • Do you agree with the points made? • How does what the articles say relate to what you’ve learnt so far on this module and your wider experience?
  • 3. ‘ruthless criticism of all that exists, ruthless both in the sense of not being afraid of the results it arrives at and in the sense of being just as little afraid of conflict with the powers that be’ (Marx 1844)
  • 4. Critical Theory seeks to: Expose the hidden assumptions of other theories and ideologies. AND Expand the interpretation of the world beyond the economic. That is it assumes: • History shapes us and we shape it; • Mode of production is embedded in culture; • Knowledge is socially constructed; • Critic as participant. (Leckie & Buschman 2010) Challenging TINA
  • 5. Critical Management Studies seeks to: “…take business and management as objects of study but also to approach them as parts of the capitalist system and to critique them on those grounds.” (Swann and Stoborod 2014, 594-595) …in the context of management?
  • 6. What is neoliberalism? “Neoliberalism is in the first instance a theory of political economic practices that proposes that human well-being can best be advanced by liberating individual entrepreneurial freedoms and skills within an institutional framework characterized by strong private property rights, free markets, and free trade. The role of the state is to create and preserve an institutional framework appropriate to such practices.” (Harvey 2007, 1)
  • 7. “[M]anagers act to intermediate between those who deploy resources to dominate and exploit others, and others who are subordinated in such a process.” (Alvesson and Willmott 2012, 21) What, then, is management?
  • 8. The political is the “broadly shared public space, an idea of living together” which is colonised by politics, “a particular sociological imaginary of ‘the people’, ‘organisation’, ‘management’” and so on. (Swyngedouw 2014, 90-91) Politics Vs. the political “The (re-)production of everyday life through work lies at the foundation of every economic and political system.” (Wigger 2014, 739)
  • 9. Critical theory PracticePraxis How do I use Critical Theory?
  • 10. Break – 10 mins
  • 11. “A wave of disruption is sweeping in to challenge neoliberalism” • What is article about? • What relevance does it have to you now and in your future jobs? • Do you agree with the points made? • How does what the article has to say relate to what you’ve learnt so far on this module, your wider experience and what we were discussing in the first half?
  • 12. "Once upon a time, there was barter. It was difficult. So people invented money. Then came the development of banking and credit." (Graeber 2011, 28) The founding myth of the market
  • 13. "People called commons that part of the environment which lay beyond their own thresholds and outside of their own possessions, to which, however, they had recognized claims of usage, not to produce commodities but to provide for the subsistence of their households.” (Illich 1983) Neither State nor market
  • 14. Investigating human-environment interaction, so we do “not conceptualis[e] natural resources as finite givens (in danger of being exhausted), but as aspects of socioecological environments that are continually constructed through cultural and historical processes.” (Paulson 2014, 46) Political ecology
  • 16. What do we manage? Commons OR Mutual aid State OR Hierarchy Market OR Exchange People Friendship/ Citizenship Subject resource Rational individuals Information Relationship/ Subsistence Object resource Commodity Management as a technical process (Politics) Management as a socioecological process (the political)
  • 17. “The world does not contain any information. It is as it is. Information about it is created in the organism through its interaction with the world.” (Illich 1973, 86)
  • 18. What now? • Reflective practice assignment and dissertation • Reflective practice at work • Critical Theory reading group Individual Collective • Radical Librarians Collective • Workplace activities
  • 19. References Alvesson, M., & Willmott, H. (2012). Making sense of management: a critical introduction (2nd ed). Los Angeles ; London: SAGE. Graeber, D. (2011). Debt: the first 5,000 years. Brooklyn, N.Y: Melville House. Harvey, D. (2011). A brief history of neoliberalism. Oxford: Oxford Univ. Press. Illich, I. (1973). Tools for conviviality. London: Calder and Boyars. Illich, I. (1983, Winter). Silence is a Commons. CoEvolution Quarterly, (40), 4–22. Leckie, G. J., & Buschman, J. (2010). Introduction: The Necessity for Theoretically Informed Critique in Library and Information Science (LIS). In G. J. Leckie, L. M. Given, & J. Buschman (Eds.), Critical theory for library and information science: exploring the social from across the disciplines (pp. vii–xxii). Santa Barbara, Calif: Libraries Unlimited. Marx, K. (1844). Letter to Ruge. Deutsch-Französische Jahrbücher, (1). Retrieved from https://www.marxists.org/archive/marx/works/1843/letters/43_09.htm Paulson, S. (2014). Political ecology. In G. D’Alisa, F. Demaria, & G. Kallis (Eds.), Degrowth: a vocabulary for a new era (pp. 45–48). Abingdon, Oxon ; New York, NY: Routledge. Swann, T., & Stoborod, K. (2014). Did you hear the one about the anarchist manager? Ephemera: Theory & Politics in Organization, 14(4), 591–609.

Editor's Notes

  1. Where does CT come from? KM’s analysis of the capitalist MoP and the extension from political economy into culture. Frankfurt School: Theodor Adorno, Walter Benjamin, Erich Fromm, Max Horkheimer, Herbert Marcuse, Wilhelm Reich, and later, Jürgen Habermas. Gallic tradition, structuralists and post-structuralists. Expansion into a range of disciplines including management and, to a lesser degree, LIS.
  2. Accordingly, critical theory questions the grounds of claims; it situates human action and structures within culture and history as contingent; it questions categories; and it insists that the critic/theorist is neither neutral nor above the social circumstances being theorized. At the same time, there is still a desire to uncover and distinguish between the just and the unjust, the reasonable and the irrational, the consensual/dialogic and the coercive and unspoken (McCarthy 1991, 54–55). Critical theory seeks, above all, to reveal the irrational societal contradictions (cloaked in the ideologies of supposed rationality) that enable: “individuals and indeed nations to annihilate one another, as they continue to do. It is irrational to condemn, structurally, whole sectors of populations to poverty, toil, unhappiness and servitude, as continues to be the case . . . Critical theory seeks to identify and penetrate the ideologies that cloak this domination” (Granter 2009, 2–3)
  3. CMS covers a whole host of critical approaches that broadly attempt the above.
  4. What Clark is talking about is neoliberalism.
  5. Management is the regulation of the neoliberal system. The literature doesn’t necessarily acknowledge the ideological basis of the function of management – it is concerned primarily with technical matters. While the technical functions have to go on, for the time being, it is their organisation, questions of power etc., that is the fundamentally political aspect of management. Whose purpose does work serve? How should work be organised? Why should we be critical? To work is a political act. Economics over politics. You can’t be neutral on a moving train. Politics vs the political?
  6. The idea of management is a de-politicising force in our workplaces.
  7. How can I use this? Reflexivity…
  8. Counter to this Graeber develops a compelling historical and anthropological trail showing that money was created by the State in order to create Markets. That the two things that are presented as alternatives are inextricably bound up with one another.
  9. What is the commons? All that which lies outside the control of the market and the State. A set of social practices. Not much in modern society? Enclosure. Not necessarily! Graeber argues that all functions of the M&S are underwritten by a “baseline communism”. Commons aren’t resources, the things which we might manage, but the processes of shared stewardship about that which a community possesses and organises in common or should do. Its about the ways in which we relate to one another when we use something in common.
  10. This idea of the commons sits in a wider theory or group of theories, political ecology. Humans don’t only manufacture the usual stuff (food, clothes, shelter, etc.) but biophysical landscapes, regimes of production and consumption and environmental knowledge and governance.
  11. While M&S have developed symbiotically they do represent different types of social relationship. The commons is the third type from which these two co-opt their power. Any one situation will contain a mix of all of these types of social relationship. I’m sure we can all imagine a day at work where each of these types of relationship have been involved… Its about the extent to which any one dominates, and what Clark’s article was getting at was the extent to which the market is coming to dominate in a place where it is not appropriate because of the consequences of seeing the world in that way.
  12. Related to what we manage, people and information, each of these types gives a specific perspective. Nobody does management as a purely technical process, despite what the literature would have us think! Understanding management as part of a socioecological process allows us to recognise the way in which by managing information we create a particular relationship with our environment.
  13. This quote sums up the relational view of information.
  14. Some pointers for what to do with this information/how to find out more...