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Forced
  Distribution
How can the Performance
      Management block
            Innovations?

                 creative HRM
Executive Summary
The forced distribution is the most controversial rule in the Performance Management
process. The managers cannot evaluate freely, they have to follow strict differentiation
rules. Primarily, it was introduced to drive the differentiation among employees.
However, it usually results in differentiation among visible and less-visible employees.

The forced distribution of performance ratings allows the organization to differentiate
among employees, allocating training budgets to top performers. The promotions
should be allowed just to top performers. However ...

Today, the key growth driver is innovation. The forced distribution cannot coexist with
innovation successfully. The innovative employees usually do not rank best. The
employees, who are visible to the management, usually rank best. The innovative
employees take risks, they have many failures. They think about products and services.

The innovative company cannot use the forced distribution for the performance
appraisals. It should also consider the total elimination of the formal performance
management process.




                                                                                          creative HRM
Content
• About creative HRM
• What is the forced distribution?
• Benefits of Forced Distribution
• Weaknesses of Forced Distribution
• Forced Distribution and Innovation
• Download




                                       creative HRM
About creative HRM
About
creative HRM is a website covering many HR related
topics... HR Management, HR Management Practices, HR
Strategy, HR Models, HR Business Partnering Model, HR
Processes, HR Development, Organizational Design ...
The website is new and fresh, a lot of new content will be
added during 2013. Please, follow creative HRM as you do
not miss any news... cHRM Twitter


Please, feel free to visit creative HRM



                                                             creative HRM
Forced Ranking
Appraisal Ranking Distribution
•   Organization sets clear and strict
    guidelines for managers how the expected
    distribution of performance ranking
    should look (forced distribution, forced
    ranking or stacked ranking)                                                             60 %



•   Managers cannot rate employees freely,
    they have to meet the forced distribution

•   Organization runs calibrations on a
    company level to reach the internal equity
                                                     No Investment                                                             Talent Development


•
                                                 Act on low performers                                                          Training Sessions
    Better performing teams can get the                                                                                          Salary Increases
                                                                                                                                 Higher bonuses
    advantage over low performing teams in                               15 %                                     15 %

    the distribution
                                                     5 %                                                                                5 %

•
                                                 Unsatisfactory   Improvement Needed   Meets Expectations   Exceeds Expectations      Superior
    The organization invests into the
    development of the best top rankings and
    acts on the lower rankings




                                                                                                                                                 creative HRM
Who uses forced ranking?
•   The key users are multinational companies, which need to drive and
    manage the performance management process globally

•   They require consistent and comparable results of performance appraisals
    as the HQ is able to plan international career paths of top talents

•   The forced ranking changes the environment in the organization. The
    employees become more competitive and focused on the delivery of results
    (or being visible)

•   The large organization runs the difficult calibration process as all managers
    meet the rating requirements

•   The forced distribution allows to identify the top players who will lead the
    company in the future. It is aimed to secure the position of the company on
    the market



                                                                                   creative HRM
Benefits
Key Benefits of Forced Rankings
• The forced distribution is a simple and consistent
  methodology. All managers understand the principles.

• The employees are clearly divided into different groups and
  HR can target training courses, development programs for
  talents and manage the salary review process.

• The forced distribution does not allow the inflation of good
  and excellent performance ratings. The managers are
  required to act on low performers.

• The low performance are given the individual plan to increase
  their performance. They are required to meet the
  performance standards.


                                                                  creative HRM
Weaknesses
Weaknesses of Forced Ranking
• Quotas can push the excellent employees down just because the
  manager needs to meet the distribution curve

• The strong manager can lift the distribution curve for his or her
  department

• The calibration does not depend on results achieved; it strongly
  depends on the visibility of the employee among others

• Forced distribution can limit creativity, risk taking; it can weaken the
  ethics and negatively impact the corporate culture

• The teamwork can be negatively impacted by the forced
  distribution; employees do not want to share ideas




                                                                             creative HRM
Innovation and Rankings
Innovation//Forced Ranking

     Innovation              Forced Distribution

• Unblock creativity         • Be visible to your boss
• Support teamwork             and the boss of the boss
• Inspire and get inspired   • Join all strategic
  by others                    initiatives
• Cross your                 • Present results of the
  responsibilities             team
• Open and honest            • Sell yourself
  discussion required        • Report your progress
• No results delivered on      regularly
  a daily basis              • Focus on networking
• Less presenting, more      • Be careful in making
  thinking                     decisions


                                                          creative HRM
What does innovation need?
• Innovation creates the open and supportive corporate culture. The
  forced distribution is not compatible with the supportive
  environment. Innovation is not about the competitiveness; it requires
  employees to collaborate.

• Innovative employees require different performance management
  system. It has to be based on the instant feedback. The overall yearly
  performance evaluation does not support their creativity.

• Innovative organization is about less presentations and it is more
  about innovative experiments. It is about some successes and many
  failures.

• The forced distribution manages costs of the company; innovation
  drives sales revenues and profitability.


                                                                           creative HRM
What is next?
Your next steps?
• Do you need to drive innovations in your company? You should
  leave the forced distribution as soon as possible. It is tough
  managerial decision, but it is worth it.

• How to evaluate the performance of employees? Check all
  possibilities for saying the immediate feedback. There are many
  online services focused on the instant feedback and “thank-you”
  available.

• Do you need to manage your cost carefully? You should stay with
  the rigid performance management system. It is the best tool for the
  management of costs.

• Do I identify my talents? That is the excellent question.

                                                                         creative HRM
Download and Follow
Download the presentation?
Do you want to dowload this presentation?
Please, click on the following link and you can download the
presentation in the PDF format:
Forced Distribution of Performance Ratings




                                                               creative HRM
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Forced Distribution of Performance Ratings

  • 1. Forced Distribution How can the Performance Management block Innovations? creative HRM
  • 2. Executive Summary The forced distribution is the most controversial rule in the Performance Management process. The managers cannot evaluate freely, they have to follow strict differentiation rules. Primarily, it was introduced to drive the differentiation among employees. However, it usually results in differentiation among visible and less-visible employees. The forced distribution of performance ratings allows the organization to differentiate among employees, allocating training budgets to top performers. The promotions should be allowed just to top performers. However ... Today, the key growth driver is innovation. The forced distribution cannot coexist with innovation successfully. The innovative employees usually do not rank best. The employees, who are visible to the management, usually rank best. The innovative employees take risks, they have many failures. They think about products and services. The innovative company cannot use the forced distribution for the performance appraisals. It should also consider the total elimination of the formal performance management process. creative HRM
  • 3. Content • About creative HRM • What is the forced distribution? • Benefits of Forced Distribution • Weaknesses of Forced Distribution • Forced Distribution and Innovation • Download creative HRM
  • 5. About creative HRM is a website covering many HR related topics... HR Management, HR Management Practices, HR Strategy, HR Models, HR Business Partnering Model, HR Processes, HR Development, Organizational Design ... The website is new and fresh, a lot of new content will be added during 2013. Please, follow creative HRM as you do not miss any news... cHRM Twitter Please, feel free to visit creative HRM creative HRM
  • 7. Appraisal Ranking Distribution • Organization sets clear and strict guidelines for managers how the expected distribution of performance ranking should look (forced distribution, forced ranking or stacked ranking) 60 % • Managers cannot rate employees freely, they have to meet the forced distribution • Organization runs calibrations on a company level to reach the internal equity No Investment Talent Development • Act on low performers Training Sessions Better performing teams can get the Salary Increases Higher bonuses advantage over low performing teams in 15 % 15 % the distribution 5 % 5 % • Unsatisfactory Improvement Needed Meets Expectations Exceeds Expectations Superior The organization invests into the development of the best top rankings and acts on the lower rankings creative HRM
  • 8. Who uses forced ranking? • The key users are multinational companies, which need to drive and manage the performance management process globally • They require consistent and comparable results of performance appraisals as the HQ is able to plan international career paths of top talents • The forced ranking changes the environment in the organization. The employees become more competitive and focused on the delivery of results (or being visible) • The large organization runs the difficult calibration process as all managers meet the rating requirements • The forced distribution allows to identify the top players who will lead the company in the future. It is aimed to secure the position of the company on the market creative HRM
  • 10. Key Benefits of Forced Rankings • The forced distribution is a simple and consistent methodology. All managers understand the principles. • The employees are clearly divided into different groups and HR can target training courses, development programs for talents and manage the salary review process. • The forced distribution does not allow the inflation of good and excellent performance ratings. The managers are required to act on low performers. • The low performance are given the individual plan to increase their performance. They are required to meet the performance standards. creative HRM
  • 12. Weaknesses of Forced Ranking • Quotas can push the excellent employees down just because the manager needs to meet the distribution curve • The strong manager can lift the distribution curve for his or her department • The calibration does not depend on results achieved; it strongly depends on the visibility of the employee among others • Forced distribution can limit creativity, risk taking; it can weaken the ethics and negatively impact the corporate culture • The teamwork can be negatively impacted by the forced distribution; employees do not want to share ideas creative HRM
  • 14. Innovation//Forced Ranking Innovation Forced Distribution • Unblock creativity • Be visible to your boss • Support teamwork and the boss of the boss • Inspire and get inspired • Join all strategic by others initiatives • Cross your • Present results of the responsibilities team • Open and honest • Sell yourself discussion required • Report your progress • No results delivered on regularly a daily basis • Focus on networking • Less presenting, more • Be careful in making thinking decisions creative HRM
  • 15. What does innovation need? • Innovation creates the open and supportive corporate culture. The forced distribution is not compatible with the supportive environment. Innovation is not about the competitiveness; it requires employees to collaborate. • Innovative employees require different performance management system. It has to be based on the instant feedback. The overall yearly performance evaluation does not support their creativity. • Innovative organization is about less presentations and it is more about innovative experiments. It is about some successes and many failures. • The forced distribution manages costs of the company; innovation drives sales revenues and profitability. creative HRM
  • 17. Your next steps? • Do you need to drive innovations in your company? You should leave the forced distribution as soon as possible. It is tough managerial decision, but it is worth it. • How to evaluate the performance of employees? Check all possibilities for saying the immediate feedback. There are many online services focused on the instant feedback and “thank-you” available. • Do you need to manage your cost carefully? You should stay with the rigid performance management system. It is the best tool for the management of costs. • Do I identify my talents? That is the excellent question. creative HRM
  • 19. Download the presentation? Do you want to dowload this presentation? Please, click on the following link and you can download the presentation in the PDF format: Forced Distribution of Performance Ratings creative HRM
  • 20. Follow creative HRM on Google Plus Follow creative HRM on Facebook Follow creative HRM on Twitter