New decade new thinking
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New decade new thinking

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This presentation engages participants in exploring the hypothesis that the past is an underutilized tool for strategy execution.

This presentation engages participants in exploring the hypothesis that the past is an underutilized tool for strategy execution.

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New decade new thinking New decade new thinking Presentation Transcript

  • Minnesota ASP March 23, 2010 Dr. Carol Pletcher, Ph.D. PLETCHER, INC carol.pletcher@comcast.net Nancy Dunnigan, JD Cognis Consulting, inc nancy@cognisinc.com
  • Welcome What is the job you hired this meeting to do? Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Instructions 1. Get out a business card. 2. Find someone you don’t know. 3. Introduce yourself. 4. Discuss your answer to the question. 5. Write your answer on the card. “What job did you hire this meeting to do?” Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Agenda  Welcome & Engage  Objective  Strategy Execution Issues  Appreciative Inquiry  Case Study  Why This Works Q&A Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Objective The past can support strategy execution. Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Tryvertising Try before you buy Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Strategy Execution Issues Which way do we go? Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Know Your Culture Push with your culture, not against it. Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Know Your Culture Nine Keys of the Cultural Core • Ethics • Safety • Face Time/Hard Work • Sink or Swim • Traditional • Inward Looking • Bright and Action-Oriented • Secretive • Family Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • What do we need to keep? What do we need to shed? What do we need to add? Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc 4/26/2010 carol.pletcher@comcast.net 10 nancy@cognisinc.com
  • Keepers Safety: The standard is zero Ethics: Our word is our bond Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Appreciative Inquiry Organizations operating at their best Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Appreciative Inquiry  Focus  Change  Describe  Energize Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • The Appreciative Inquiry 4 D Cycle Discovery What gives life? (The best of what is.) Discovery Appreciating Destiny How to empower, learn, adjust, improvise. Destiny Dream Sustain. Dream What might be. (What the world is calling for.) Envisioning. Design Design What should be - the ideal. Co-constructing Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Proud Past: The Situation Today 25 Years of uninterrupted financial growth Succession planning New competition
  • Proud Past: The Findings •I figured it out •I convinced Paul •Paul saved me •I have always worked for Paul •Paul allowed a lot of freedom •I am very good with numbers
  • Proud Past: Defining the Positive Core Strong champions had indeed forged the phenomenal growth—The company followed to success Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Practicing the Concept “Think of a time when you were most excited and most engaged in your work. What was going on? Why was it a good experience?” Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Instructions 1. Find a partner. 2. Share your answer. 3. Report back. Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Community at the Core Not-for profit Challenging economic times New leadership team New strategy Low motivation Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Community at the Core The Findings: •Bringing people & organizations together •Working especially hard •Learning and applying •Right people, right time Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Community at the Core Creating Community Shared Strong Work Identity Ethic Positive Core Constant Drive to Competence Learn Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • The Proud Past and The Bright Future Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • A vignette Once upon a time a small company encountered dangerous times… Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • The leaders said, “We need financial discipline so we can survive. We will never be poor again! Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • “Our competitive spirit will make us the „little company that could!‟ Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • There were strong champions. People figured things out and worked persistently to get their ideas adopted. Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • The people said, “Come and join us, you will love it!” Inclusive and fraternal. Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • The company experienced phenomenal growth. People thrived and contributed because of the relationship- based culture. Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Why This Works Give people a compass for the journey Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Positive Core linked to Strategy Positive Core Customer Driven Results Matter Teams Win 1. Strong The future requires the strength of Champion the team plus the champion 2.Financial Financial Discipline is the Discipline foundation for the next level of results 3.Competitive We have faced stiff Spirit competition before; we have the will to compete. 4.Inclusive Customers need new offerings which require new expertise 5.Relationship Relationships define Based us; a new level of relationship with our customers will define our future
  • New Decade, New Thinking Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Tryvertising Try before you buy Dr. Carol Pletcher, Ph.D. Nancy Dunnigan, JD PLETCHER, INC Cognis Consulting, inc carol.pletcher@comcast.net nancy@cognisinc.com
  • Minnesota ASP March 23, 2010 Dr. Carol Pletcher, Ph.D. PLETCHER, INC carol.pletcher@comcast.net Nancy Dunnigan, JD Cognis Consulting, inc nancy@cognisinc.com