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The Future of Media
                        In a Tablet World

                        jo@dearmedia.be


maandag 24 oktober 11                         1
•     a digital consulting company, working for
                   European clients
             •     founded in 2009 by Jo Caudron
             •     our mission is to help find a new balance
                   between the certainties of your traditional
                   business and the opportunities of innovations
                   in (digital) media
             •     our scope is everything in the digital space, with
                   focus on social, mobile, tablets, location,
                   connected TV, new radio, ...
             •     We work for large European clients

maandag 24 oktober 11                                                   2
•   Founding Partner of Dear Media (www.dearmedia.be)
                        •   Active in interactive since 1993 as (co-)founder of Dear Media, ONE
                            Agency, theOriginals, tvAgency, xCA, The Reference, ...)
                        •   Media thinker, innovator & strategist
                        •   Interested in all things digital, social & mobile, new media & connected
                            TV
                        •   Consultant, Entrepreneur, Speaker, Writer
                        •   Vice-President IAB Belgium
                        •   Contact
                            •   jo@dearmedia.be
           Jo               •   http://jocaudron.me (for the personal stuff)
           Caudron          •   http://www.linkedin.com/in/jocaudron (for the business stuff)
                            •   www.twitter.com/jcaudron (for my technology newsfeed)

maandag 24 oktober 11                                                                                  3
Available in bookstores and
                        on

                        www.MediaMorgen.com




maandag 24 oktober 11                                 4
twitter.com/jcaudron



maandag 24 oktober 11                          5
To get this started...
             • Who is using?                 • Who is using?
                   - Twitter                   - an iPhone
                   - Facebook, Netlog, ...     - an Android
                   - LinkedIn, Plaxo           - a Blackberry
                   - Email                     - a Nokia, Samsung, Sony
                   - LBS                         Ericsson, ...
                   - Augmented Reality         - a tablet (iPad 1, iPad 2,
                                                 Android, ...)



maandag 24 oktober 11                                                        6
Don’t believe anything
                          you will hear in the
                        following presentation!

maandag 24 oktober 11                             7
A short history of everything

            Analogue      Digital




                          Connected (internet)           Social




                                    Everything is getting mobile


maandag 24 oktober 11                                              8
The Perfect Storm

                        Authority Shifting




                                          Shift of
                                                     Content Explosion
                           Place Shifting Control




                            Time Shifting

maandag 24 oktober 11                                                    9
Media 1.0

maandag 24 oktober 11               10
SOCIAL OBJECT
                                     The Flower is the (potential) social
                                                   object

                                The mainstream media are the smell of
                                             the flower

                                The bee is “spreading the word” and
                                         has the real power
                                             Level I: Sites, blogs, feeds, widgets
                                     Level II: Closed networks (Facebook, Netlog, ...)
                                     Level III: Through individuals (e-mail, Twitter, ...)




                         Media 2.0

maandag 24 oktober 11                                                                        11
What are
                        social media?




maandag 24 oktober 11                   12
Radio




maandag 24 oktober 11
                                                                                          TV


                                                                                         Print


                                                                                      Billboards




                                                  From ...
                                                                                          DM


                                                                                     Social Media




                                                                               Marketing & Communication


                                                                                         Sales
                        The sky is the limit...



                                                                                   Service & Support


                                                                                          HR
                                                  ... to




                                                                                           IT
                                                             Social Business




                                                                                PR & External Commun.


                                                                                  R&D & Enterprise 2.0
13
maandag 24 oktober 11   14
Old-school   Not adequate,
                 top-down     future proof, ...
                 No debate



                              Impulse, open,
                  Damage      public, direct
                  control     response, ...




maandag 24 oktober 11                             15
Old-school   Who knows the             Not adequate,
                 top-down     rules about...            future proof, ...
                 No debate     • Privacy?
                               • Copyrights
                               • Security (making
                                 pictures of public     Impulse, open,
                  Damage         infrastructure, ...)   public, direct
                  control                               response, ...




maandag 24 oktober 11                                                       16
7.000.000.000
maandag 24 oktober 11                   17
2.000.000.000
                        7.000.000.000
maandag 24 oktober 11                   18
1.300.000.000
                        2.000.000.000
                        7.000.000.000
maandag 24 oktober 11                   19
5.000.000.000
                        1.300.000.000
                        2.000.000.000
                        7.000.000.000
maandag 24 oktober 11                   20
The Future is
     ‘Mobile’




maandag 24 oktober 11   21
Mobile is the
              Biggest!
                                       nes.
                            obile p ho
                       n m         ld o ver
              5 billio       re so
                  illio n we       n e!
              1 b            r alo
                    las t yea
               the




maandag 24 oktober 11                         22
maandag 24 oktober 11   23
300


                                                                   225
      In Q4 2010 7,3% of all PC’s sold globally, where iPads ...
      (source: IDC).                                               150

      By 2014 almost 500.000.000 tablets will be sold.
                                                                    75
      Apple will continue to dominate the market for the next
      coming years.                                                  0
                                                                         2010   2011   2012   2013   2014


maandag 24 oktober 11                                                                                       24
So, Traditional Media are Dead?
              No, but...
maandag 24 oktober 11               25
What might impact TV? Timeshifting!
                                           How big is time shifted
                                           viewing today?
                                           • 2,5% (VRT)
                                           • 20% (VTM telenovelas)-
                                             30%
                                           • 10% (RTL)
                                           It IS growing.

                                           How much loss of advertising
                                           can commercial TV digest?




maandag 24 oktober 11                                                     26
What might impact TV? Direct OTT Distribution!




maandag 24 oktober 11                                          27
maandag 24 oktober 11   28
What might impact TV? The People!
                 They don’t watch less TV.

          But they are changing the very
        nature of the DNA of (commercial)
                        TV.

           They might even pay for TV, but
                 maybe not to you.

       They might stay loyal to TV-brands,
                 (near) linear TV, ...
         but if they run away from your
       advertising, pay-TV, ... you still have
                      an issue.


maandag 24 oktober 11                             29
Fixing TV   TV must mix linear with On Demand


                               TV must mix and free-to-air with pay-TV


                           TV must be on all platforms
                           providing unique, compelling experiences


                          TV must create a wider offering with more content
                          faster and deeper


                                  TV must create a mix of local and
                                  international content and compete with
                                  iTunes and the likes


maandag 24 oktober 11                                                         30
What about newspapers?




maandag 24 oktober 11                  31
What about newspapers?
                                       • Print newspapers are no longer to
                                         best “format” to bring the “latest”
                                         news
                                       • The daily frequency can not
                                         compete to online newspapers
                                       • They have cannibalized on their
                                         own business: free newssites
                                       • Classifieds are lost completely
                                       • Advertisers believe in online and
                                         new advertising formats and are
                                         slowly towards online
                                       • Yet traditional online advertising
                                         does not work as hoped for, is
                                         worth less, thus is not compensating
                                         for offline loss
                                       • Readers are less loyal
                                         (subscriptions) and become
                                         weekend-consumers


maandag 24 oktober 11                                                           32
maandag 24 oktober 11   33
Will new technology help?




maandag 24 oktober 11                     34
The future of
           Magazines?




maandag 24 oktober 11      35
Fixing Print           Print will continue to exist, but digital will rule

                              Expect newspapers and magazines to
                              become similar formats

                         It’s not just about tablets, it’s all you can dream of

                              Find a new balance between slow (destination: deep,
                              quality) and fast (stream: instant, short, quantity)

                             Let go of publication dates, the time is NOW

                                    Your inspiration should not be “The Daily”, it
                                    should be “Flipboard”

maandag 24 oktober 11                                                                      36
About Tablets
maandag 24 oktober 11                   37
Source: Internet Trends October 18, 2011, Mary Meeker KPCB.


maandag 24 oktober 11                                                            38
An Explosion of Magazines and Newspapers




maandag 24 oktober 11                                    39
The Good
             •     People actually read on tablets
                   -    long texts
                   -    books
                   -    magazines and newspapers
             •     Photography works even better on tablet screens
             •     Make content interactive
             •     Browsing is very natural
             •     Advertising is easy to create
                   -    start from print ads
                   -    go deeper to interactive ads
             •     Huge opportunities for brands too

maandag 24 oktober 11                                                40
The Bad
             • No one is actually making good magazine/
                   newspaper apps today
             •     They closely follow the print logic and forget all
                   about the new digital opportunities
             •     It’s often not core business for our (local)
                   publishers
             •     Most publications don’t really work from a
                   business perspective




maandag 24 oktober 11                                                   41
The Ugly
                             Censorship


                             Economic
                             abuse of
                             power

                             Privacy issues


                         +



maandag 24 oktober 11                         42
(Digital) Publishing &
                        Presence in the New
                             Landscape


maandag 24 oktober 11                            43
A traditional (mobile) value chain...




maandag 24 oktober 11                                 44
The New Mobile Value Chain
     Techno Layers                                           “Molog Ecosystem”                   (Apple, Google, Nokia, …)                   Operator                             Customer
     (no longer interesting: protocols, stacks, …)                                                                                   Transport of data, mobile communication as
                                                                                                                                                commodity product)



                                                                             Hand            Store
                                                                             -sets            •Features                      Free
                                                                                              •Content
                                                                                   OS         •Payment                       Web

    Publisher
                                                     Web Content                                                                                            •large screens
                                                                                                                        •small screens                      •high-input            •large screens
                                                     (free, ad-driven)
                                                                                                                        •low-input                          •fast connection       •no input
                                                                                                                        •slower connection                  •offline               •offline
                                                     Magazine Apps
            Brand / Topic                            (cfr. SimpliMag, magazine-
                                                                                         Mobile Context                      Phone                            Tablet               e-Reader     ?
                                                     metaphor)
                                                                                                                        •Me (personal)                     •Us (family)            •Me (personal)
                                                     Feature Apps                                                       •Here (LBS)                        •Home & Everywhere      •Here (LBS)
                                                     (cfr. EPG, culi, games, video, …)                                  •Now (fast)                        •long contact           •Now (fast)
                                                                                                                        •Fast (short contact)              •Engage, enjoy,         •Slow (long contact)
                                                                                                                                                            experience


maandag 24 oktober 11                                                                                                                                                                                     45
Frequency/Amplitude Model
             • Traditionally, all Media have their own characteristics
                   -    frequency (live, daily, weekly, monthly, ...)
                   -    depth/amplitude (breaking, short, articles, dossiers, specials, ...)
                   -    type product (text, audiovisual, ...)
                   -    type carrier (paper, site, mobile, tablets, TV, TV-apps, ...)
             • In the new digital world
                   -    media are increasingly moving into in each others territory
                   -    media are moving away from simple “mono-channel”, “mono-
                        proposition” models to complex mixes
                   -    media-brands are becoming multi-channels, multi-media experiences


maandag 24 oktober 11                                                                          46
Frequency/Amplitude Model
              It is important to be where your users are. Operate on each frequency users might expect you to be.

                                                                                                   Live Web (Twitter, Fb, RSS, ...)

                                                                                                   News Feed (newssites, Belga, ...)


                                                                                                   Daily News (newspapers, ...)




                                                                                                   Weekly/Monthly (magazines)




                                                                                                  Irregular (specials, apps, ...)

maandag 24 oktober 11                                                                                                                 47
Frequency/Amplitude Model
               So, who is operating where?

                                             Live Web (Twitter, Fb, RSS, ...)

                                             News Feed (newssites, Belga, ...)


                                             Daily News (newspapers, ...)




                                             Weekly/Monthly (magazines)




                                             Irregular (specials, apps, ...)

maandag 24 oktober 11                                                           48
The future: “Feed Publishing”
                                          Channels

                                             Magazine Apps

                                                                          “live”

                                                             “Snapshot”   “hourly”


                                                                          “Daily”



                                                                          “Weekly/
                                                                          Monthly”



                                                                          “Ad-Hoc”



                        Our Inspiration
maandag 24 oktober 11                                                                49
The future: “Feed Publishing”
                                          Channels

                                             Magazine Apps

                                                                          “live”

                                                             “Snapshot”   “hourly”


                                                                          “Daily”



                                                                          “Weekly/
                                                                          Monthly”



                                                                          “Ad-Hoc”



                        Our Inspiration
maandag 24 oktober 11                                                                50
The future: “Feed Publishing”




       It looks like a magazine   It browses like a magazine        It reads like a magazine   It has text, images, video, ...

                                           But it is just a live, (paid-for) web-feed




                                                   It’s “feed publishing”
maandag 24 oktober 11                                                                                                            51
Monetization of Context and
                         Experience


maandag 24 oktober 11                           52
We have never paid for CONTENT
             •     We never paid for news
             •     We never paid for movies
             •     We never paid for TV
             •     We never paid for football
             •     We never paid for music




maandag 24 oktober 11                           53
We have paid for experience and context
             •     We never paid for news, we paid for newspapers
             •     We never paid for movies, we paid for cinema or rental
             •     We never paid for TV, we pay for “Ooit Gemist” (VOD)
             •     We never paid for football, we paid for being in the arena
             •     We never paid for music, we paid for a CD, or instant availability of
                   ALL music


             • So we don’t pay for “online”. Be honest, what online experience is really
                   worth paying for?



maandag 24 oktober 11                                                                      54
We will pay for experiences
             • Create great experiences, convenience of delivery and people will pay
             • Even for stuff that is also available for free
             • Don’t forget your top-tasks




maandag 24 oktober 11                                                                  55
Things to take away ...
maandag 24 oktober 11                             56
Want to be ready?




                                                        Change your view on
                                                        advertising
  Start using
  social networks                        Get a decent
                        Get on Twitter
                                         smartphone




                                         Get a tablet
maandag 24 oktober 11                                                         57
Things to take away
                        Everything is becoming digital, so is your business, whatever it is

                          Social is the next logical step in the path of digital evolution

                               The future of the internet and social will be mobile

                                     The future of mobile will be everything

                                 You need a plan NOW to start dealing with this

                        Actually, you don’t need a plan, you need to plan (continuously)

                                 Embrace the future now, but don’t overdo it ;-)



maandag 24 oktober 11                                                                         58
2012, what does
                        she want?
                        Can we deliver?
                             Great
                         experiences,
                          great offer,
                          great price,
                             QoS




maandag 24 oktober 11                     59
Beware of Macro-Myopia*
                         *the trend to overestimate the impact of change on the short term
                            and to underestimate the impact of change on the long term.

                                              Don’t say I didn’t warn you ;-)




maandag 24 oktober 11                                                                        60
The Future of Media
                        In a Tablet World

                        jo@dearmedia.be


maandag 24 oktober 11                         61

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Fixing the media Vanden Broele

  • 1. The Future of Media In a Tablet World jo@dearmedia.be maandag 24 oktober 11 1
  • 2. a digital consulting company, working for European clients • founded in 2009 by Jo Caudron • our mission is to help find a new balance between the certainties of your traditional business and the opportunities of innovations in (digital) media • our scope is everything in the digital space, with focus on social, mobile, tablets, location, connected TV, new radio, ... • We work for large European clients maandag 24 oktober 11 2
  • 3. Founding Partner of Dear Media (www.dearmedia.be) • Active in interactive since 1993 as (co-)founder of Dear Media, ONE Agency, theOriginals, tvAgency, xCA, The Reference, ...) • Media thinker, innovator & strategist • Interested in all things digital, social & mobile, new media & connected TV • Consultant, Entrepreneur, Speaker, Writer • Vice-President IAB Belgium • Contact • jo@dearmedia.be Jo • http://jocaudron.me (for the personal stuff) Caudron • http://www.linkedin.com/in/jocaudron (for the business stuff) • www.twitter.com/jcaudron (for my technology newsfeed) maandag 24 oktober 11 3
  • 4. Available in bookstores and on www.MediaMorgen.com maandag 24 oktober 11 4
  • 6. To get this started... • Who is using? • Who is using? - Twitter - an iPhone - Facebook, Netlog, ... - an Android - LinkedIn, Plaxo - a Blackberry - Email - a Nokia, Samsung, Sony - LBS Ericsson, ... - Augmented Reality - a tablet (iPad 1, iPad 2, Android, ...) maandag 24 oktober 11 6
  • 7. Don’t believe anything you will hear in the following presentation! maandag 24 oktober 11 7
  • 8. A short history of everything Analogue Digital Connected (internet) Social Everything is getting mobile maandag 24 oktober 11 8
  • 9. The Perfect Storm Authority Shifting Shift of Content Explosion Place Shifting Control Time Shifting maandag 24 oktober 11 9
  • 10. Media 1.0 maandag 24 oktober 11 10
  • 11. SOCIAL OBJECT The Flower is the (potential) social object The mainstream media are the smell of the flower The bee is “spreading the word” and has the real power Level I: Sites, blogs, feeds, widgets Level II: Closed networks (Facebook, Netlog, ...) Level III: Through individuals (e-mail, Twitter, ...) Media 2.0 maandag 24 oktober 11 11
  • 12. What are social media? maandag 24 oktober 11 12
  • 13. Radio maandag 24 oktober 11 TV Print Billboards From ... DM Social Media Marketing & Communication Sales The sky is the limit... Service & Support HR ... to IT Social Business PR & External Commun. R&D & Enterprise 2.0 13
  • 15. Old-school Not adequate, top-down future proof, ... No debate Impulse, open, Damage public, direct control response, ... maandag 24 oktober 11 15
  • 16. Old-school Who knows the Not adequate, top-down rules about... future proof, ... No debate • Privacy? • Copyrights • Security (making pictures of public Impulse, open, Damage infrastructure, ...) public, direct control response, ... maandag 24 oktober 11 16
  • 18. 2.000.000.000 7.000.000.000 maandag 24 oktober 11 18
  • 19. 1.300.000.000 2.000.000.000 7.000.000.000 maandag 24 oktober 11 19
  • 20. 5.000.000.000 1.300.000.000 2.000.000.000 7.000.000.000 maandag 24 oktober 11 20
  • 21. The Future is ‘Mobile’ maandag 24 oktober 11 21
  • 22. Mobile is the Biggest! nes. obile p ho n m ld o ver 5 billio re so illio n we n e! 1 b r alo las t yea the maandag 24 oktober 11 22
  • 24. 300 225 In Q4 2010 7,3% of all PC’s sold globally, where iPads ... (source: IDC). 150 By 2014 almost 500.000.000 tablets will be sold. 75 Apple will continue to dominate the market for the next coming years. 0 2010 2011 2012 2013 2014 maandag 24 oktober 11 24
  • 25. So, Traditional Media are Dead? No, but... maandag 24 oktober 11 25
  • 26. What might impact TV? Timeshifting! How big is time shifted viewing today? • 2,5% (VRT) • 20% (VTM telenovelas)- 30% • 10% (RTL) It IS growing. How much loss of advertising can commercial TV digest? maandag 24 oktober 11 26
  • 27. What might impact TV? Direct OTT Distribution! maandag 24 oktober 11 27
  • 29. What might impact TV? The People! They don’t watch less TV. But they are changing the very nature of the DNA of (commercial) TV. They might even pay for TV, but maybe not to you. They might stay loyal to TV-brands, (near) linear TV, ... but if they run away from your advertising, pay-TV, ... you still have an issue. maandag 24 oktober 11 29
  • 30. Fixing TV TV must mix linear with On Demand TV must mix and free-to-air with pay-TV TV must be on all platforms providing unique, compelling experiences TV must create a wider offering with more content faster and deeper TV must create a mix of local and international content and compete with iTunes and the likes maandag 24 oktober 11 30
  • 31. What about newspapers? maandag 24 oktober 11 31
  • 32. What about newspapers? • Print newspapers are no longer to best “format” to bring the “latest” news • The daily frequency can not compete to online newspapers • They have cannibalized on their own business: free newssites • Classifieds are lost completely • Advertisers believe in online and new advertising formats and are slowly towards online • Yet traditional online advertising does not work as hoped for, is worth less, thus is not compensating for offline loss • Readers are less loyal (subscriptions) and become weekend-consumers maandag 24 oktober 11 32
  • 34. Will new technology help? maandag 24 oktober 11 34
  • 35. The future of Magazines? maandag 24 oktober 11 35
  • 36. Fixing Print Print will continue to exist, but digital will rule Expect newspapers and magazines to become similar formats It’s not just about tablets, it’s all you can dream of Find a new balance between slow (destination: deep, quality) and fast (stream: instant, short, quantity) Let go of publication dates, the time is NOW Your inspiration should not be “The Daily”, it should be “Flipboard” maandag 24 oktober 11 36
  • 37. About Tablets maandag 24 oktober 11 37
  • 38. Source: Internet Trends October 18, 2011, Mary Meeker KPCB. maandag 24 oktober 11 38
  • 39. An Explosion of Magazines and Newspapers maandag 24 oktober 11 39
  • 40. The Good • People actually read on tablets - long texts - books - magazines and newspapers • Photography works even better on tablet screens • Make content interactive • Browsing is very natural • Advertising is easy to create - start from print ads - go deeper to interactive ads • Huge opportunities for brands too maandag 24 oktober 11 40
  • 41. The Bad • No one is actually making good magazine/ newspaper apps today • They closely follow the print logic and forget all about the new digital opportunities • It’s often not core business for our (local) publishers • Most publications don’t really work from a business perspective maandag 24 oktober 11 41
  • 42. The Ugly Censorship Economic abuse of power Privacy issues + maandag 24 oktober 11 42
  • 43. (Digital) Publishing & Presence in the New Landscape maandag 24 oktober 11 43
  • 44. A traditional (mobile) value chain... maandag 24 oktober 11 44
  • 45. The New Mobile Value Chain Techno Layers “Molog Ecosystem” (Apple, Google, Nokia, …) Operator Customer (no longer interesting: protocols, stacks, …) Transport of data, mobile communication as commodity product) Hand Store -sets •Features Free •Content OS •Payment Web Publisher Web Content •large screens •small screens •high-input •large screens (free, ad-driven) •low-input •fast connection •no input •slower connection •offline •offline Magazine Apps Brand / Topic (cfr. SimpliMag, magazine- Mobile Context Phone Tablet e-Reader ? metaphor) •Me (personal) •Us (family) •Me (personal) Feature Apps •Here (LBS) •Home & Everywhere •Here (LBS) (cfr. EPG, culi, games, video, …) •Now (fast) •long contact •Now (fast) •Fast (short contact) •Engage, enjoy, •Slow (long contact) experience maandag 24 oktober 11 45
  • 46. Frequency/Amplitude Model • Traditionally, all Media have their own characteristics - frequency (live, daily, weekly, monthly, ...) - depth/amplitude (breaking, short, articles, dossiers, specials, ...) - type product (text, audiovisual, ...) - type carrier (paper, site, mobile, tablets, TV, TV-apps, ...) • In the new digital world - media are increasingly moving into in each others territory - media are moving away from simple “mono-channel”, “mono- proposition” models to complex mixes - media-brands are becoming multi-channels, multi-media experiences maandag 24 oktober 11 46
  • 47. Frequency/Amplitude Model It is important to be where your users are. Operate on each frequency users might expect you to be. Live Web (Twitter, Fb, RSS, ...) News Feed (newssites, Belga, ...) Daily News (newspapers, ...) Weekly/Monthly (magazines) Irregular (specials, apps, ...) maandag 24 oktober 11 47
  • 48. Frequency/Amplitude Model So, who is operating where? Live Web (Twitter, Fb, RSS, ...) News Feed (newssites, Belga, ...) Daily News (newspapers, ...) Weekly/Monthly (magazines) Irregular (specials, apps, ...) maandag 24 oktober 11 48
  • 49. The future: “Feed Publishing” Channels Magazine Apps “live” “Snapshot” “hourly” “Daily” “Weekly/ Monthly” “Ad-Hoc” Our Inspiration maandag 24 oktober 11 49
  • 50. The future: “Feed Publishing” Channels Magazine Apps “live” “Snapshot” “hourly” “Daily” “Weekly/ Monthly” “Ad-Hoc” Our Inspiration maandag 24 oktober 11 50
  • 51. The future: “Feed Publishing” It looks like a magazine It browses like a magazine It reads like a magazine It has text, images, video, ... But it is just a live, (paid-for) web-feed It’s “feed publishing” maandag 24 oktober 11 51
  • 52. Monetization of Context and Experience maandag 24 oktober 11 52
  • 53. We have never paid for CONTENT • We never paid for news • We never paid for movies • We never paid for TV • We never paid for football • We never paid for music maandag 24 oktober 11 53
  • 54. We have paid for experience and context • We never paid for news, we paid for newspapers • We never paid for movies, we paid for cinema or rental • We never paid for TV, we pay for “Ooit Gemist” (VOD) • We never paid for football, we paid for being in the arena • We never paid for music, we paid for a CD, or instant availability of ALL music • So we don’t pay for “online”. Be honest, what online experience is really worth paying for? maandag 24 oktober 11 54
  • 55. We will pay for experiences • Create great experiences, convenience of delivery and people will pay • Even for stuff that is also available for free • Don’t forget your top-tasks maandag 24 oktober 11 55
  • 56. Things to take away ... maandag 24 oktober 11 56
  • 57. Want to be ready? Change your view on advertising Start using social networks Get a decent Get on Twitter smartphone Get a tablet maandag 24 oktober 11 57
  • 58. Things to take away Everything is becoming digital, so is your business, whatever it is Social is the next logical step in the path of digital evolution The future of the internet and social will be mobile The future of mobile will be everything You need a plan NOW to start dealing with this Actually, you don’t need a plan, you need to plan (continuously) Embrace the future now, but don’t overdo it ;-) maandag 24 oktober 11 58
  • 59. 2012, what does she want? Can we deliver? Great experiences, great offer, great price, QoS maandag 24 oktober 11 59
  • 60. Beware of Macro-Myopia* *the trend to overestimate the impact of change on the short term and to underestimate the impact of change on the long term. Don’t say I didn’t warn you ;-) maandag 24 oktober 11 60
  • 61. The Future of Media In a Tablet World jo@dearmedia.be maandag 24 oktober 11 61