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HR Talent Management - Leadership & Succession Planning
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HR Talent Management - Leadership & Succession Planning


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  • 1. 1 Organizational and Employee Development Tom Radwich
  • 2. 2 lyndaEnterprise Core Competencies Leading Self Leading the Business Vision and Strategy Employee Career Progression Onboarding – Lead Supervisor – Manager Director – VP Executive
  • 3. 3 lyndaEnterprise Employee Career Path – Competencies a Onboard–Lead Integrity Professionalism Customer Service Orientation Communication Teamwork Adaptability Lifelong Learner Pride in Work Responsibility Job Knowledge and Skills Analytical Skills Patient Advocacy Problem Solving Decision Making Supervisor–Manager Integrity Professionalism Customer Service Orientation Communication Teamwork Adaptability Lifelong Learner Pride in Work Responsibility Director–VP Integrity Professionalism Customer Service Orientation Communication Teamwork Adaptability Lifelong Learner Pride in Work Responsibility Business Acumen Financial Acumen Employee Development Management Team Building Executive Integrity Professionalism Customer Service Orientation Communication Teamwork Adaptability Lifelong Learner Pride in Work Responsibility Business Acumen Financial Acumen Employee Development Management Team Building Inspiring the Vision Strategic Planning
  • 4. 4 lyndaEnterprise Subject Courses Hours Business 484 1,524 Design 406 1,913 Video 318 1,047 Photography 305 1,027 Developer 302 1,085 Web 251 971 3D + Animation 203 801 Audio + Music 125 424 CAD 61 218 Education 31 113 Total 2,486 9,123 Curriculum (Courses and Hours)
  • 5. 5 lyndaEnterprise Succession Planning – Curriculum a Onboard–Lead Achieving Your Goals Building Confidence Customer Service Fundamentals Discovering Your Strengths Enhancing Your Productivity Intellectual Property Fundamentals iPad for Business Making Decisions Managing Your Time Overcoming Procrastination Time Management Fundamentals Writing Email Supervisor–Manager Building Business Relationships Building Your Professional Network Communication Fundamentals Conflict Resolution Fundamentals Delegating Tasks to Your Team Delivering Employee Feedback Having Difficult Conversations Leading Productive Meetings Management Fundamentals Management Tips Managing Employee Performance Problems Managing Teams New Manager Fundamentals Performance Review Fundamentals Director–VP Becoming a Thought Leader Coaching and Developing Employees Connecting with Executives Hiring Your Team Leading a Customer-Centric Culture Leadership Fundamentals Leadership Insights from Dan Rockwell Leading with Emotional Intelligence Leading Change Leading Productive One-on-One Meetings Managing Team Creativity Mentoring Others Pitching Projects and Products to Executives Rewarding Employees Thinking Like a Leader Executive Balancing Work and Life Building Creative Organizations Calculating Earned Value Communicating across Cultures Content Marketing Fundamentals Insights from a Business Coach Leading with Stories Motivating and Engaging Employees Public Speaking Fundamentals Solving Business Problems Writing Articles Writing Fundamentals: The Craft of Story
  • 6. 6 ① Identify relevant coursework. ② Map to competencies / skill-levels. ③ Name playlist. ④ Save changes. ⑤ Share. Socialize. ⑥ Assign to groups. ⑦ Monitor. Measure. Instructional Design – Playlists
  • 7. 7
  • 8. 8 Common Challenges We Solve lyndaEnterprise Human Resources • Attract and retain talent (mitigate employee attrition) • Streamline new-hire training efforts (rapid onboarding) • Integrate systems (centrally deliver + track training content via LMS) Information Technology • Significantly mitigate inbound / outbound help-desk calls • Easily support desktop users during technology implementations • Free-up IT resources to focus on mission-critical tasks Customer Service, Sales • Improve internal and external communication • People, project and task management training • Conflict resolution and negotiation fundamentals Learning & Development • Design learning paths structured around core competencies • Offer a turnkey training solution to end-users across +150 subjects • Track progress + completion for each employee Creative + Marketing • Stay competitive with latest programs, applications, and techniques • Print and digital media • Improved SEO Development, QA • HTML: Basics through advanced training • PHP and MySQL, Java • Foundations of Programming
  • 9. 9 lyndaEnterprise On-demand access: Anywhere. Anytime. lyndaEnterprise
  • 10. 10 Current Customers lyndaEnterprise
  • 11. 11 • IP authentication • User is required to visit a special dedicated landing page from within a specified IP range to create a profile • Once that profile is created, the user may access the account from any internet-enabled device anywhere in the world. • Bulk User Upload Authentication • Administrator can add users individually or en masse by uploading a spreadsheet • Users will receive an auto-generated email prompting them to create a password for their account • Email Verification • A self-serve method where users create profiles from anywhere by entering an email address that contains the domain of the organization • An email will then be sent to the user to confirm the validity of the email address • The user will be instructed to click on a link to set their password • Single sign-on • User is required to login to the designated portal on the customer side (IE LMS, corporate intranet, etc.). • Once logged in, the user can navigate to using a link. Authentication Options lyndaEnterprise
  • 12. 12 Create a Profile – IP Auth lyndaEnterprise Company Learning Center
  • 13. 13 Custom Login Screen lyndaEnterprise Company Learning Center
  • 14. 14 Email Verification Login Screen lyndaEnterprise Company Learning Center
  • 15. 15 Basic Content Integration Options lyndaEnterprise Link to courses Link to playlists
  • 16. 16 Integration Process: • course metadata imbedded into the LMS • User selects course from the LMS and is redirected to to view the course • Automated reporting – reports in-progress and completed courses directly to the LMS Integration Roadmap – AICC Compliance lyndaEnterprise
  • 17. 17 LMS Vendor Testing lyndaEnterprise
  • 18. 18 Reporting Options lyndaEnterprise
  • 19. 19 lyndaEnterprise Reporting Dashboard
  • 20. 20 Implementation and Ongoing Support lyndaEnterprise Dedicated Implementation Specialist:  Discovery and deployment strategy  Step-by-step admin training  Roll-out communications planning Account Services:  Ongoing admin support and trouble shooting  Group and individual training sessions  Resource center training Engineering and Technical Services:  Authentication set-up  SSO or IP Integration  Ongoing technical support Account Executive:  Dedicated Account Executive  ROI optimization  Ongoing planning, support, and strategy
  • 21. 21 Pricing lyndaEnterprise
  • 22. 22 End lyndaEnterprise