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Module 3
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Module 3

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  • MC should be HMC; Post race Celebration should be Celebration Zone; -shirt should be t-shirt; capitalize storage
  • Post Race Celebration – Celebration Zone
  • Comma between Saturday, May 17th
  • May want to change wording of 1st sentence...; Your role is to welcome them racers, volunteers, and show goers
  • ...and provide the race kit including t-shirt and bib to the participant. Make sure runners know to activate their chip at the Sportstats Booth!
  • Delete dash between tickets and onsiteexperience with a cash register – change to experience using a cash register...
  • Volunteers assist walkers and runners who need to pick up their race kits as well as those who have yet to register for a Blue Nose event.
    You may be asked questions about any of the weekend events so you need to be very familar with the SBNM Weekend Schedule of Events.
    No Sweat Policy, spell out Scotiabank Charity Challenge Program
  • Making sure theychange to making sure all volunteers ...
  • This team also conducts...
  • Transcript

    • 1. Where do Volunteers work? If you are working at WTCC (World Trade & Conference Centre) or HMC (Halifax Metro Centre), you will be supporting: •Special Events: Awards, Shoe Mountain, Lost Kids, the After Party, Pre-race Mixer, Information Services, Post-race Celebration and Super Hosts. •Runner Services: Registration, Race Kit Pick Up, T-shirt Exchange, Race Transfers, Point of Sale, Medal Distribution and Bag storage. •Logistics: Active Living Expo, Speaker’s Corner, Food Service, Distribution Centre, Facility signage. •Volunteer Services: Management and coordination of all volunteers services.
    • 2. Special Events The Special Events Committee ensures the race weekend ‘experience’ is special and memorable. They are responsible for: •Super Hosts •Awards Distribution •Shoe Mountain •Lost Kids •Pre Race Mixer inside Metro Centre on race days Saturday & Sunday •Medal Presentation and Post-Race Celebration •On-course entertainment •Start / finish Production Crew •After Party on Sunday night at WTCC •Photo Booth
    • 3. Lost Kids Booth The Doctors NS Youth Run Saturday May 17th . If you find a lost child, tell them you are a volunteer and bring them to the designated Lost Kids Area located inside the Metro Centre on the Brunswick Street (West) side of the ice surface, immediately next to the First Aid Station. Lost Kids area will be clearly marked with neon signage. Volunteers will be easily spotted wearing a bright green t-shirt.
    • 4. Super Hosts Volunteers You are the first face our registrants see so you are very important! Your role is to welcome them to the Active Living Expo at WTCC and answer questions about everything in the Blue Nose Marathon weekend. It is important that you become familiar with all three levels at the WTCC, the Metro Centre, as well as the race events and the many activities taking place Blue Nose weekend.
    • 5. Kit Pick up • Youth or Adult kit pick up is offered Friday and Saturday at the WTCC • Youth and 10K kit pick up are on Level 1. • 5K, Half and Full Marathon kit pick up are on Level 2. • Both levels have Chip Activation. • Volunteers cross-check participant’s name, verify t-shirt size, race events entered and provides the race kit including t-shirt to the participant. Make sure runners know to activate their chip or they won’t get a time!
    • 6. Point of Sale Runner Services manages the Point of Sale (POS) system that processes fees for Race Entry and Pasta Village tickets – onsite on race weekend. It is helpful, but not necessary, that volunteers have experience with a cash register and debit machine – our coordinators will show you the ropes. POS is located on Level 1 of the WTCC. Pre-shift training will be provided for this position.
    • 7. Registration • Volunteers assist walkers and runners who have yet to register for Blue Nose events. • You may be asked questions about the events so you need to be very familiar with Scotiabank Blue Nose Marathon. • In addition to registration questions, you may be asked about related topics such as t-shirt exchange, No Sweat policy, Sponsor registration, Charity Challenge to name a few. • Registration is located on Level 1 of the WTCC.
    • 8. Volunteer Centre All volunteers must check in at the Volunteer Centre prior to their shift. •Folks here assist with registering volunteers, providing t-shirts and making sure they have what they need before sending them out on their shift. •New for 2014 we are offering secure bag storage for our volunteers! •They also provide refreshment and snacks.
    • 9. Distribution Centre Logistics Volunteers distribute pre ordered supplies to other committees such as: Tools, office supplies, snacks, radios, etc. We use carts to deliver and some items are heavy so expect to work in teams of two. This team also conduct inventory and repack supplies, outbound post event. Get ready to work those muscles! If you are required to visit the Distribution Centre, it is located on the 3rd Floor of the WTCC and is open all 3 days during Event Weekend.
    • 10. Did you forget any details about your volunteer shifts? Our new volunteer software can provide you with that information. The “Forgot your assignments” button can be found on the Volunteer Sign up page (see below).
    • 11. Recap, Key Reminders! • Know your role (if you don’t, ask questions). • Be safe and keep the participants safe. • Don’t abandon your post! • Stay until the end of the event or your shift. • Last, but not least, have FUN!

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