The presentation made at the successful defense of my graduate thesis "Towards an Ontology and Canvas for Strongly Sustainable Business Models: A Systemic Design Science Exploration.
For a brief intro see http://easyurl.net/About_SSBMC_in_3_mins_Prezi; for more see http://www.SSBMG.com.
Full text will be available at http://hdl.handle.net/10315/20777 after ~Aug 30, 2013.
Part of my Masters of Environmental Studies in Business Model Design and Sustainability + Graduate Diploma in Business and the Environment at York University's Faculty of Environmental Studies and Schulich School of Business.
V1.1 p.7 (1.3.2) V1.1 p.11 (2.1) How did this research start? From my studies I identified what appeared to be a gap in knowledge… Overriding but implicit normative assumption shared by nearly all business model scholars: all business model designers agree that the only social purpose of business to increase monetary profits Hence, practitioners and researchers with a normative goal of a strongly sustainable organization, must first determine the elements and inter-relationships in a strongly sustainable business model in order to design or study one Who cares? I do…and based on conversation with other practitioners I am not alone For new firms: increase likelihood of strong sustainability outcomes from day 1 (or at least understanding of gaps) For existing firms: Faster and more comprehensive understanding of gaps and hence action towards strong sustainability For policy makers: framework to: understand impact of policy at the firm level, design policies to encourage strong sustainability For advisors: research to support advice / positions (Consultants e.g Business Architects, financiers (e.g. banks, venture capitalists) etc., NGOs trying to influence business, etc.) For business investors / incubators: Faster and more comprehensive assessment of likelihood of strong sustainability outcomes
3.3 / 3.4 (v1.1) Quote from 3.4.1 p47 (v1.1) Figure 3-5 p.49 (v1.1) How can knowledge useful to managers wishing to avoid worsening or better improve the “Global Prolématique” be created? Challenge At this time strongly sustainable businesses are not known to exist - No phenomena to study using descriptive science to discovery and justify theory based on a micro- economic definition of strong sustainability Imperative practical and ethical need for such businesses (Lubin & Esty, 2010 – HBR) Resolution Design science Adding systems approaches to increase tractability Focusing explicitly on organizations with goals that include net profit making Descriptive science does appear to have truths of antecedents for organizational sustainability do exist Design science builds and evaluates utility of artifacts using these truths Systems approaches improve tractability (of problem: given systems nature of sustainability problems space, and of solution development: e.g. function, structure, process, context – repeat) When used, if the artefacts are useful, they not only help managers improve the sustainability of their organizations, the artefacts help create phenomena for subsequent descriptive science study / theorization.
p.12 (2.3) p.162 p.165 (v1.1) The artefact to be built and evaluated is an ontology: an explicit partial account of a shared conceptualization of a strongly sustainable business model. Research Question Details RQa : How can strong sustainability emerge as an outcome of an organization understood as a multi-minded ideal-seeking purposeful system (analysis), and what systems contain / provide context for an organization so understood (synthesis)? (Chapter 4 - prepare) RQb : How can such an understanding be modelled using an ontology in order to enable a tool useful for managers attempting to design the conditions from which strongly sustainable outcomes may emerge from and for their organizations? (Chapter 7 – research output) Research Objectives RO0 : The research design will be of the highest quality possible: minimizing bias by maximizing rigour, hence maximizing the legitimacy of the research output. RO 1: Increase the quality of strongly sustainable business models RO1a: Reliability, RO1b: Consistency and RO1c: Effectiveness RO2 : The efficiency of their production. Critical pragmatic philosophical bias If, upon critical examination, an ontological or epistemological perspective makes a practical difference in achieving the research objective, as per the world-views of the researcher and/or managers in firms, it is to be considered.
Table 3-13 p.159 (v1.1) Table 6-25 p.424 (v1.1) Prepare Literature Review of Key Theoretical Frames – Summarized in Design Principles (ODPs, DDPs) (Chapter 3 & 4) Case Studies Identified Literature Review of Design Science Literature – Summarized in Build Principles (BPs) (Chapter 3-6) Build Entities Identified from Design Principles Entity Relationship Model developed from Design Principles & Entities Case Study Instantiations Developed Research Design that Attempts to Minimize Bias by Maximizing Rigour
SM4b : Detailed, formal diagrammatic representation of the Strongly Sustainable Business Model Ontology showing all entities, details of inter-entity relationships and all entity attributes (v1.031) (See Chapter 7 for full description) SM6a : Example instantiation of the Strongly Sustainable Business Model Ontology (v1.022) showing the business model of The Timberland Company in detailed tabular form using spreadsheet tables (See Chapter 8). SM5c & SM7 : Example summary instantiation of the Strongly Sustainable Business Model Ontology showing the business model of The Timberland Company expressed using the Strongly Sustainable Business Model Canvas with post-it notes (v1.031) (See Chapter 8 and 7 respectively)
So what did my respondents have to say about the utility of the strongly sustainable business model canvas, and the underlying technical ontology?
But I also got lots of ideas for improvements from the feedback – things like: A method for the effective and efficient use of the canvas Design principles to follow to help create good answers to the 14 questions the canvas poses A Better way of summarizing / introduce the canvas More case studies of its use Gaps in Utility 1-11 GU1 - 5 – solved in v1.031 GU6: The Need and Criterion entities are missing an attribute to conceptualize the time horizon for a need. GU7: Concepts of mission (goals), vision, and values (culture, ethics, rights, leadership and decision making style) are inherent in the constructs within the Measurement and other perspectives (7.4.5.1). However, the familiarity of respondents with this specific terminology suggests that their omission (or at least a lack of an explicit explanation of how they relate to constructs in the SSBMO), reduces utility. The experts expected these concepts to be included in what they understood by a business model; their omission was unexpected and hence set up a barrier to engaging with the tool. GU8 : Find a better way to address the relationships between the constructs in summary (SM3) and overview (SM5a) visualizations. GU9 : Find a better way to provide a more accessible introductory visualization. GU10 : Determine better labels for Decision, Capability and Value Configuration entities. GU11 : Determine a mechanism to record information necessary to tell the story of why an organization is successful or not (i.e. the logic which connects instances of entities to success or failure, i.e. the why). This would include the ability to describe large vs. small gaps between each instance of each entity to either the designed level of importance, or actual performance, to achieving the organizations definition of success.
Limitations L1-L7 2.6 p.16 (v1.1) The Strongly Sustainable Business Model Ontology and Canvas achieved a satisfactory level of utility with opportunities for improvement identified Business Models that may enable strongly sustainable outcomes are now more possible Research Question may be answered: Yes Framing of the problem and solution Identification of weaknesses and gaps in existing business model knowledge Recognizing the importance of business model designer world-view Inter-disciplinary stance not previously attempted in business model research Novel / Improved definitions Organizational Strong Sustainability, Value (Creation & Destruction), Strongly Sustainable Business Model, Tri-Profit Proto theory of conditions required for Strongly Sustainable Organizations and the principles of their design (conceptual framework) Improvements to (systemic) design science preparation, build and evaluation research design and execution Identification and resolution of descriptive and design science modes of knowledge production weaknesses when applied to organizational strong sustainability Limitations Time, business process detail, design mode use, longitudinal Use, design method
Opportunities to contribute to… Existing field Profit-First Business Models Adding the Bio-physical Environment & Society to Operations and Management Information Systems New field of Strongly Sustainable Business Models … via Multiple epistemic modes Design Science: Changes to improve artefact utility Descriptive Science: 5 testable hypothesis Action Research: Bring practitioner version of Strongly Sustainable Business Model Canvas and method for its effective use to market 46 International members of OCADU Strategic Innovation Lab Strongly Sustainable Business Model Group 10 International “First Explorers” using SSBMCanvas now Further feedback accumulating Planning for not your typical business “book” underway 10 International co-contributors identified Self Publish, 2014 Crowd-Funded Individuals & Organizations Sufficient Funding Gate ~Fall 2013 “ app” Design Tool Business Learning Game Community Revenue Opportunities via Training Service “Toolkit” Consulting Service “Toolkit” Education / Classroom “Toolkit” Sustainability Entrepreneur’s “Toolkit” Industry Specific “Toolkits” Sustainability Maturity Level Specific “Toolkits” Full alignment with emerging “Gold Standard” for Strongly Sustainable Business Measurement “Toolkit” Best Practices & More Case Studies For more details of the Gold Standard Work see: http://ecoopportunity.net/2013/02/the-sustainability-gold-standard-the-pathway-to-capitalism-2-0-event-summary-feb-7-2013/ http://www.naturalstep.ca/gold-standard
Table 3-8, p.48 (v1.1)
Figure 3-5, p.49 (v1.1)
Figure 3-19, p.160 (v1.1)
This chart shows how I am using design science steps (build / evaluate) to build and evaluate the business model ontology.
Table 3-13 p.159 (v1.1) Table 6-25 p.424 (v1.1)
Table 10-2 p.805 (v1.1)
A key contribution is new / revised definitions: First the offering of a definition of organizational strong sustainability: 1. The folks who place the goal of wealth maximization first, and suggest this is the sole role of business (a world-view I call “profit-first”) have suggested that a business model… p. 14 Osterwalder, A., & Pigneur, Y. (2009). In Clark T. J., Smith A. (Eds.), Business model generation: a handbook for visionaries, game changers, and challengers . Amsterdam: Alexander Osterwalder & Yves Pigneur. 2. But this definition becomes quite problematic if ones goal is based on a world view which includes any level of recognition of the ultimate contexts for business and a goal of flourishing of human and other life. (I call this alternative world-view, in its most extreme form “strongly sustainable”.). At best one might say this description of a business model includes the necessary, but not all the aspects to be sufficient. 3. For example recent work on fundamental human needs and their satisfiers suggests that the definition of “value” is is far more universal… 4. Value is: Created when needs are met via satisfiers that align with the recipient’s world-view. Destroyed when previously met needs go unmet due to: the withdrawal of satisfiers, the application of inappropriate (pseudo) satisfiers, or the application of satisfiers that do not align with the recipient’s world-view. This based largely on the works of Manfred Max-Neef, whose ideas of Fundamental Human Needs (unchanging at all times and places) and large number of satisfiers of those needs (which are highly context dependent) Max-Neef, M., Elizalde, A., & Hopenhayn, M. (1991). Human Scale Development: Conception, Application and Further Reflections [Desarollo a Escala Humana: una opción para el futuro]. Uppsala, Sweden; New York City, New York, U.S.A.: Dag Hammarskyöld Foundation; The Apex Press, an imprint of the Council on International and Public Affairs. 5. In turn, this understanding of value within the fundamental contexts of all human organizations, suggests that a business model is something more… 6. Which we can simplify as… Tri-Profit: The net harm or benefit arising as a result of firm’s activities in each of the environmental, social and economic contexts in a given time period.
1-16 + = New concept in SSBMC which doesn’t appear in BMC Δ = Change / extended concept in SSBMC which does appear in some form in BMC (as indicated by green arrow).
Table 8-14 p.762 (v1.1)
Opportunities to contribute to… Existing field Profit-First Business Models Adding the Bio-physical Environment & Society to Operations and Management Information Systems New field of Strongly Sustainable Business Models …via Multiple epistemic modes Design Science: Changes to improve artefact utility Descriptive Science: 5 testable hypothesis Action Research: Bring practitioner version of Strongly Sustainable Business Model Canvas and method for its effective use to market
For more details of the Gold Standard Work see: http://ecoopportunity.net/2013/02/the-sustainability-gold-standard-the-pathway-to-capitalism-2-0-event-summary-feb-7-2013/ http://www.naturalstep.ca/gold-standard
As a working title we’re calling the “book” “Strongly Sustainable Business Model Innovation” This slide gives an outline of the table of contents with section 2 describing the strongly sustainable business model canvas, section 3 describing how to answer the 14 questions the canvas asks well, so you will score highly, for example, on the B Lab Benefit Impact Assessment Survey, align with the BALLE localist principles or the Framework For Strategic Sustainable Development Sustainability Principles (3 environmental and *NEW* 5 social), plus Transition Towns, Institute for Local Self-Reliance, etc. and the emerging “Gold Standard” section 4 describes how to use the canvas to create a strongly sustainable business model section 5 provides more case studies… Image: http://bookmarks.mikis.it/wp-content/uploads/2010/11/escher-two-drawing-hands.jpg