1. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
Paul Yung
Head of Territory Development- HKT
pyung@amazon.com
27-Aug-2019
AWS Executive Forum for Higher Education Institution
- Navigating Your Journey to the Cloud

2. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
Disruptive Innovation is the New Normal
Hotels Music Storage TV Devices Virtual Insurance Virtual Bank
The average lifespan of an S&P company dropped from 67 years
in the 1920s to 15 years today
Estimated 75% of S&P 500 firms will be replaced new firms by 2027*
*Source: Dr. Richard Foster, Yale University

3. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
Source: The Economist
Innovation is now recognized as the
single most important element in any
modern economy

4. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
93% of executives depend
on innovation
to drive growth
Source: PWC Study

5. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
Amazon.com in your memory?

6. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
Amazon INNOVATIONS

7. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
Innovation > Growth >
Value

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Innovation turned Costs into Sources of Revenue

9. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
Millions of active customers
$33B
Revenue run rate
37%
Y/Y Growth
73
Price Reduction
since 2006

10. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
48 82
160
280
516
722
1017
1430
1,957
0
500
1000
1500
2000
2500
2009 2011 2012 2013 2014 2015 2016 2017 2018
#Servicesandfeaturesreleased
AWS’ History of Innovation
• Customer-driven services and features
• 90% of roadmap originates with customer requests

11. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
Where innovation starts
we start with the customer
and work backwards

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Working Backwards Process
Press Release
FAQs
Visuals

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Stubborn on the vision
but flexible on the details

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The
Institutional
YES!
85%
of new products #FAIL
-Harvard Business Review

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Learn from failures…
45% of shopping is done
through an online
marketplace and 36% of
that shop on Amazon

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Learn from failures…

17. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
Willingness to be
misunderstood
for a long period of time

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20. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
Self-service platforms
without gatekeepers
Creating powerful self-service
platforms that enable builders to
use the right tool for the right job

21. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
• Service-Oriented
Architecture (SOA)
• Single-Purpose
Service
• Connect over HTTPS
• Loosely Coupled
• Self-contained
• Infrastructure as
Code
• “Microservices”
Gigantic Web of Micro-services at Amazon

22. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
~1.5s
Mean time between
deployments
(weekday)
~5,708
Max number of
deployments in a
single hour
~10,000
Mean number of
hosts simultaneously
receiving a
deployment
~30,000
Max number of hosts
simultaneously
receiving a
deployment
64 Million Developments at Amazon a year

23. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
Experiment Frequently
• AWS Services enable
experimentation via
primitives
• Companies can build
on existing services
• Rapid prototyping
and iteration are key
• Embrace failure

24. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
“Invention comes in many forms and
at many scales. The most radical and
transformative of inventions are often
those that empower others to unleash
their creativity—to pursue their dreams.”
Jeff Bezos
Founder and Chief Executive Officer
Amazon.com, Inc.

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96% of R1 Research Institutions are using AWS

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WHERE INNOVATION STARTS:
Customer Obsession, Working Backward
Be Humble
Learn & Be Curious
顧客至尚 以終為始
虛懷若愚
求知若渴