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MEDICAL ASSISTANT & NURSING ASSISTANT INTERVIEW PROCESS

Did you know that when going for a job interview, the interviewer has made
their mind up in the first few seconds as to whether they like you or not?
Have you ever had a situation in which you’ve met someone and had an
instant dislike? Or you’ve met someone and hit it off immediately.

Studies have shown that our subconscious picks up on things such as
appearance, body language, voice and smell; immediately creating an
impression of that person

THE 5-PART INTERVIEW

The interview is the final hurdle most people have to cross in getting a job.
Being chosen for an interview means someone is interested in your skills,
knowledge and experience. However, a great application or resume can
quickly find its way into the garbage if you do not come across well in an
interview.

You now must become a sales person. The interviewer is the buyer. They
want to see if your talents meet their needs for the job or for admission to
the college. Sell yourself!

The interview is when you want to tell the employer about your strengths,
skills, education, and work experience. Knowing yourself - positively selling
your strong points - is what is going to get you the job or admission to the
college.

The easiest way to learn something is to break it down into parts. The
interview process has five distinct parts.
BEFORE THE INTERVIEW - Preparation

Do your homework
Learn as much as you can about the company before the interview
     Search on the internet
      -   Find out what services/products the company provides
      -   How long they have been in business
      -   Whether the company is growing or downsizing
      -   The company’s overall reputation

An interviewer will be impressed that you have made an effort to learn about
the company
Know where you are going

     Drive by the site of the interview a day or two before the interview
     Arrive 15 minutes early.

Be prepared when you go to the interview

     Bring extra copies of your resume
     Your portfolio if you have one
     A notepad with some questions prepared for the interview
     A pen

Dress for Success

     Hair should be clean and combed.
     Fingernails must be clean with no gaudy polish
     Keep perfume, cologne and aftershave to a minimum.
     Brush your teeth and don’t forget deodorant.
THE START OF THE INTERVIEW- Making a First Impression

     Inform the secretary/receptionist that you have an interview, whom it
      is with, and the time of the scheduled interview

     When you meet the interviewer, look straight into his/her eyes, shake
      hands firmly introduce yourself, smile, be confident and wait until you
      are offered a seat

     Be positive in your communication (Remember: You’re selling
      yourself!!)

         -   Do not slouch
         -   Let the interviewer lead the interview

     Do not forget to smile

DO NOT:

     Smoke

     Chew gum

     Put your hands on items on the interviewer’s desk

     Fidget with rings, pens, ties, change, or other things in your reach
DURING THE INTERVIEW- Sell Yourself

Always face the interviewer with good posture and body language. Stay
positive with your attitude and your answers. Let the interviewer know about
the skills, knowledge and experience that make you a qualified candidate.

     Know your resume and portfolio well and be prepared to answer
      questions about them

     Don’t be a know-it-all! Express your willingness to learn!

     Be honest with all answers. Experienced interviewers can see right
      through “little white lies.”

     Be thorough with your answers. Never answer with just a “yes” or
      “no.” Always provide explanations and examples

     If you don’t understand the question, ask the interviewer to explain

     Pay close attention to what the interviewer is saying

     Organize your thoughts before speaking. Feel free to think for a
      moment about tough questions Silence is not a bad thing as long as
      you do not take an excessive amount of time

     Watch for illegal questions, such as information about your age,
      religion, race, ethnicity or marital status

DO NOT:

     Emphasize your weaknesses

     Draw attention to negative attributes such as poor attendance, grades,
      being fired, etc

     Criticize former employers and co-workers

     Discuss personal issues, good or bad, which are irrelevant

     Discuss salary or benefits unless the interviewer brings it up first

Remember that you represent a risk to the employer. A hiring
mistake is expensive. Show you are highly motivated and energetic.
THE INTERVIEW (END)

   Ask the job-related questions you prepared for the interview

   You may be offered the job immediately. In that case, you should ask
    about specific salary, benefits, and work hours. You do not have to give
    them an immediate answer. Ask for a day to think about it.

   If you are told you will be contacted, ask about how long it will be. Offer
    to call in a few days to find out the decision. This shows your continued
    interest

   Make sure the interviewer knows how best to contact you and that you
    are available for any additional information that may be needed

   Thank the person for the interview and their interest in you as a potential
    employee or student. Ask for a business card and shake hands firmly on
    the way out




                               THE FOLLOW-UP

   Send the interviewer a thank-you letter soon after the interview

   Call the company about a week after the interview to find out if they have
    made a decision. If they have not, find out when they expect to have a
    decision
WHY PEOPLE AREN’T HIRED

How do you make someone want to hire you? Simple: Put yourself in the
shoes of the interviewer and focus on his or her needs and you'll become an
irresistible applicant.

 ♦ Poor personal appearances
 ♦ Inability to communicate clearly, poor voice, and grammar
 ♦ Lack of planning for a career...no purpose or goals
 ♦ Lack of enthusiasm and confidence in the interview
 ♦ Condemning past employers
 ♦ Failure to look the interviewer in the eye
 ♦ Limp handshake
 ♦ Late to the interview
 ♦ Does not thank the interviewer for his/her time
 ♦ Interviewer does not ask any questions
 ♦ Lack of knowledge about the business or the position
COMMON INTERVIEW QUESTIONS

                                               Questions Often Asked By Applicants

             1.           What are the strengths of the organization or department?
             2.           What are the career opportunities for someone entering this position?
             3.           What kind of orientation and training is available to new employees?
             4.           How large is this particular department
             5.           To whom would I be reporting and what kind of communication channels
                          are there?
             6.           What are the long-range plans for this organization?
             7.           How long was my predecessor in this position? Why did he/she leave?
             8.           How will I be evaluated? How often?
             9.           Is there an opportunity to transfer from one division to another?
             10.          What are the prospects for promotion in the future? What are some of
                          the qualities or accomplishments you would consider important for
                          promotion?
             11.          What is the management philosophy of this organization? What is the
                          general philosophy?
             12.          In what areas of the organization do you expect growth?
             13.          Is continuing education encouraged? Is tuition reimbursement offered?
             14.          Can you tell me about the history of this position, and changes
                          anticipated?
             15.          What are your expectations of the person in this position?
             16.          Is overtime the norm in this office?
             17.          What kind of support staff is available? What is the ratio of support staff
                          to professionals, and how is work distributed?
             18.          Generally, what percentage of time will be devoted to each of my
                          responsibilities?




   About Allen School        Allen School Online    Policies & Procedures   FAQs   Visit Allen School   © 2010 Allen School. All rights reserved.

      Facebook          Twitter    YouTube         MySpace




    The Allen School has been changing people’s lives for over 45 years. More than 60,000 women and men have trusted the Allen School with
    their Medical Assistant and Nursing Assistant educations. Plus, only the Allen School offers the Fast-Track to Success program that lets you
    complete your studies in 9 short months versus 15 months at other schools.

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The Allen School's 5 Part Medical & Nursing Assistant Interview Process

  • 1. MEDICAL ASSISTANT & NURSING ASSISTANT INTERVIEW PROCESS Did you know that when going for a job interview, the interviewer has made their mind up in the first few seconds as to whether they like you or not? Have you ever had a situation in which you’ve met someone and had an instant dislike? Or you’ve met someone and hit it off immediately. Studies have shown that our subconscious picks up on things such as appearance, body language, voice and smell; immediately creating an impression of that person THE 5-PART INTERVIEW The interview is the final hurdle most people have to cross in getting a job. Being chosen for an interview means someone is interested in your skills, knowledge and experience. However, a great application or resume can quickly find its way into the garbage if you do not come across well in an interview. You now must become a sales person. The interviewer is the buyer. They want to see if your talents meet their needs for the job or for admission to the college. Sell yourself! The interview is when you want to tell the employer about your strengths, skills, education, and work experience. Knowing yourself - positively selling your strong points - is what is going to get you the job or admission to the college. The easiest way to learn something is to break it down into parts. The interview process has five distinct parts.
  • 2. BEFORE THE INTERVIEW - Preparation Do your homework Learn as much as you can about the company before the interview  Search on the internet - Find out what services/products the company provides - How long they have been in business - Whether the company is growing or downsizing - The company’s overall reputation An interviewer will be impressed that you have made an effort to learn about the company Know where you are going  Drive by the site of the interview a day or two before the interview  Arrive 15 minutes early. Be prepared when you go to the interview  Bring extra copies of your resume  Your portfolio if you have one  A notepad with some questions prepared for the interview  A pen Dress for Success  Hair should be clean and combed.  Fingernails must be clean with no gaudy polish  Keep perfume, cologne and aftershave to a minimum.  Brush your teeth and don’t forget deodorant.
  • 3. THE START OF THE INTERVIEW- Making a First Impression  Inform the secretary/receptionist that you have an interview, whom it is with, and the time of the scheduled interview  When you meet the interviewer, look straight into his/her eyes, shake hands firmly introduce yourself, smile, be confident and wait until you are offered a seat  Be positive in your communication (Remember: You’re selling yourself!!) - Do not slouch - Let the interviewer lead the interview  Do not forget to smile DO NOT:  Smoke  Chew gum  Put your hands on items on the interviewer’s desk  Fidget with rings, pens, ties, change, or other things in your reach
  • 4. DURING THE INTERVIEW- Sell Yourself Always face the interviewer with good posture and body language. Stay positive with your attitude and your answers. Let the interviewer know about the skills, knowledge and experience that make you a qualified candidate.  Know your resume and portfolio well and be prepared to answer questions about them  Don’t be a know-it-all! Express your willingness to learn!  Be honest with all answers. Experienced interviewers can see right through “little white lies.”  Be thorough with your answers. Never answer with just a “yes” or “no.” Always provide explanations and examples  If you don’t understand the question, ask the interviewer to explain  Pay close attention to what the interviewer is saying  Organize your thoughts before speaking. Feel free to think for a moment about tough questions Silence is not a bad thing as long as you do not take an excessive amount of time  Watch for illegal questions, such as information about your age, religion, race, ethnicity or marital status DO NOT:  Emphasize your weaknesses  Draw attention to negative attributes such as poor attendance, grades, being fired, etc  Criticize former employers and co-workers  Discuss personal issues, good or bad, which are irrelevant  Discuss salary or benefits unless the interviewer brings it up first Remember that you represent a risk to the employer. A hiring mistake is expensive. Show you are highly motivated and energetic.
  • 5. THE INTERVIEW (END)  Ask the job-related questions you prepared for the interview  You may be offered the job immediately. In that case, you should ask about specific salary, benefits, and work hours. You do not have to give them an immediate answer. Ask for a day to think about it.  If you are told you will be contacted, ask about how long it will be. Offer to call in a few days to find out the decision. This shows your continued interest  Make sure the interviewer knows how best to contact you and that you are available for any additional information that may be needed  Thank the person for the interview and their interest in you as a potential employee or student. Ask for a business card and shake hands firmly on the way out THE FOLLOW-UP  Send the interviewer a thank-you letter soon after the interview  Call the company about a week after the interview to find out if they have made a decision. If they have not, find out when they expect to have a decision
  • 6. WHY PEOPLE AREN’T HIRED How do you make someone want to hire you? Simple: Put yourself in the shoes of the interviewer and focus on his or her needs and you'll become an irresistible applicant. ♦ Poor personal appearances ♦ Inability to communicate clearly, poor voice, and grammar ♦ Lack of planning for a career...no purpose or goals ♦ Lack of enthusiasm and confidence in the interview ♦ Condemning past employers ♦ Failure to look the interviewer in the eye ♦ Limp handshake ♦ Late to the interview ♦ Does not thank the interviewer for his/her time ♦ Interviewer does not ask any questions ♦ Lack of knowledge about the business or the position
  • 7. COMMON INTERVIEW QUESTIONS Questions Often Asked By Applicants 1. What are the strengths of the organization or department? 2. What are the career opportunities for someone entering this position? 3. What kind of orientation and training is available to new employees? 4. How large is this particular department 5. To whom would I be reporting and what kind of communication channels are there? 6. What are the long-range plans for this organization? 7. How long was my predecessor in this position? Why did he/she leave? 8. How will I be evaluated? How often? 9. Is there an opportunity to transfer from one division to another? 10. What are the prospects for promotion in the future? What are some of the qualities or accomplishments you would consider important for promotion? 11. What is the management philosophy of this organization? What is the general philosophy? 12. In what areas of the organization do you expect growth? 13. Is continuing education encouraged? Is tuition reimbursement offered? 14. Can you tell me about the history of this position, and changes anticipated? 15. What are your expectations of the person in this position? 16. Is overtime the norm in this office? 17. What kind of support staff is available? What is the ratio of support staff to professionals, and how is work distributed? 18. Generally, what percentage of time will be devoted to each of my responsibilities?  About Allen School Allen School Online Policies & Procedures FAQs Visit Allen School © 2010 Allen School. All rights reserved.  Facebook Twitter YouTube MySpace The Allen School has been changing people’s lives for over 45 years. More than 60,000 women and men have trusted the Allen School with their Medical Assistant and Nursing Assistant educations. Plus, only the Allen School offers the Fast-Track to Success program that lets you complete your studies in 9 short months versus 15 months at other schools.