Enterprise Agility Coach Richard Dolman shares thoughts on the things leaders should watch for during an Agile transformation, based on lessons observed and learned in leading multiple organizations through change. Key takeaways include: - Understanding the common failure patterns that impede transformation - Being able to engage key stakeholders and connecting them to the “Why” - How to build a powerful guiding coalition that can help remove big impediments - Ideas for mapping your own Path to Agility® To learn more about Agile Velocity’s Agile transformation services and our proven Path to Agility® Framework, visit AgileVelocity.com or email us at info@agilevelocity.com

1. What to Expect When
You're Expecting An
Agile Transformation

2. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
INTRODUCTION
Vice President of Client Success and Delivery
Enterprise Agility Coach and Trainer
richard.dolman@agilevelocity.com
Richard Dolman
linkedin.com/in/richarddolman/

3. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
TODAY’S AGENDA
1. Interactive Learning
2. Things You Should Expect & Anticipate
3. Failure Patterns & How To Deal With Them
4. Planning Your Path to Agility®

4. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
INTRODUCTION POLL
Share your experience with this topic
go to:
http://bit.ly/AV0115
What is your level of experience
with an Agile transformation?

5. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
INTRODUCTION POLL
Share your experience with this topic

6. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
“Superficial”
Agility
“Improving”
Agility
“Predictable”
Agility
“Accelerating”
Agility
● Going through the
motions
● Pockets of Agile, but lacks
coherence
● Siloed development
● Lots of carryover
● No strong PO / SM
● Work is more visible, but
superficial
● Retrospectives have
meaning
● Team identities are being
created
● Work is estimated and
velocity being measured
● Swarming, knowledge
sharing and cross
training is starting to
happen
● Internal Coaching
capability is growing
● Culture of Learning takes
hold
● Focus on Value creation
and prioritization
● Continuous Backlog
Refinement
● Team’s have focus
(Limiting WIP)
● Carryover is limited
● Continuous Backlog
Refinement
● Whole team ownership
embracing cross
functional goals
● Situational
decision-making at all
levels
● Able to respond to new
high priorities and deliver
quickly
● Time to Market is
significantly reduced
● Leadership focus on
optimizing the whole
● Urgently resolving
organizational
impediments
● Test Automation,
Continuous Integration,
DevOps in place
CURRENT STATE OF AGILITY
Distinguishing superficial from fast Agility from

7. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
WHAT OUR RESEARCH HAS SHOWN
Survey of over 500 organizations’ level of Agility
Superficial Agility
Improving Agility
Predictable Agility
Accelerating Agility
Levels of Agility in Organizations

8. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
WHAT TO EXPECT
Being able to anticipate and adapt to challenges
❏ Disruption to the status quo
❏ Resistance to change
❏ Excitement, eagerness to get going
❏ Anxiety (When…? How…? What about…?)
❏ Oh, and lots of post-its and visible information
radiators

9. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
WHY TRANSFORMATIONS FAIL
Common Failure Patterns that hinder or derail a transformation
No system to
resolve cross-
departmental
dependencies &
impediments
Lack of
necessary
Structure
changes
Not optimizing
across the entire
Value Stream
Inability to
protect teams
from
Overburdening
Treating Agile as
a “thing” that
needs to be done
(or just an “IT
thing”)
Focusing on
execution over
Learning
Thinking Training
alone is all that’s
needed
Implementing
Practices without
understanding of
Principles behind
them
Purpose not tied
to Business
Outcomes
Lack of an
inspiring and
resounding
Strategy
Neglecting the
need for rigor
and technical
excellence
Lack of Cultural
Awareness and
understanding of
impact
Lack of
behavioral shift
in Leadership
Focusing only on
the Team level
while ignoring
Management &
Stakeholders
Lack of
Leadership at All
Levels

10. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
WHY TRANSFORMATIONS FAIL
Common Failure Patterns that hinder or derail a transformation
No system to
resolve cross-
departmental
dependencies &
impediments
Lack of
necessary
Structure
changes
Not optimizing
across the entire
Value Stream
Inability to
protect teams
from
Overburdening
Treating Agile as
a “thing” that
needs to be done
(or just an “IT
thing”)
Focusing on
execution over
Learning
Thinking Training
alone is all that’s
needed
Implementing
Practices without
understanding of
Principles behind
them
Purpose not tied
to Business
Outcomes
Lack of an
inspiring and
resounding
Strategy
Neglecting the
need for rigor
and technical
excellence
Lack of Cultural
Awareness and
understanding of
impact
Lack of
behavioral shift
in Leadership
Focusing only on
the Team level
while ignoring
Management &
Stakeholders
Lack of
Leadership at All
Levels

11. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
CHALLENGES EXPERIENCED ADOPTION & SCALING AGILE
Starting an Agile transformation is easy, sustaining and growing it is a different story
* Collabnet/VersionOne 13th Annual State of Agile survey
The top 3 challenges* to
adopting and growing
Agile in an organization
indicate that
internal culture
remains an obstacle for
success in many
organizations.

12. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
INSIGHTS AND EXPERIENCES POLL
Share your experience with Challenges or Failures in your transformations
What are some common challenges
or failure patterns you've seen in a
transformation?
go to:
http://bit.ly/AV0115

13. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
INSIGHTS AND EXPERIENCES POLL
Share your experience with Challenges or Failures in your transformations

14. Ways to Deal
With Failure
Patterns

15. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
START WITH CLEAR AND ALIGNED OUTCOMES
Set the Stage, Provide a North-Star, Start with “WHY”
Urgency and Commitment
Transparency
Focus
Create a Sense of Urgency and
Compelling Purpose.
Form a powerful guiding coalition that
can champion the change and deal
with impediments.
Have an honest conversation about
competing priorities and how to focus
Measure What Matters.
Define Key Performance Indicators
(KPIs) that help people see progress
and validate what’s working or not.
Keep initial metrics simple, then
refine and expand as needed.
Emphasize shorter feedback loops
and transparency.
Set the stage by getting everyone
aligned on why you’re investing in
transformation
Take an outcome-based approach -
Map business outcomes with Agile
outcomes and capabilities.
Co-create an inspiring, compelling
vision that will be your North Star.
Map the strategy and tactics that
provide direction and an actionable
path forward.

16. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
CULTURAL AWARENESS
Make Cultural norms explicit
The Results Pyramid ©Partners in Leadership
Manage →
Lead →
Culture
work

17. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
LEADERSHIP AT ALL LEVELS
Leadership at all levels is needed to work through resistance and chaos
If you’re a Leader, you should expect to truly engage:
➔ Not just “buy in” or “support” or “sponsorship”
➔ Roll up your sleeves
➔ Actively remove organizational impediments
If you’re a Middle Manager, you should expect to rethink your definition of management:
➔ Embrace radical transparency
➔ Modeling the behavior we want to see in others
➔ Help create visibility at the System Level, reducing unnecessary dependencies and impediments between and
across teams
If you’re a Team Member, you should expect to be accountable and collaborative:
➔ More Autonomy requires accountability and trusting team members
➔ Apply rigor and discipline to the work, removing waste whenever possible
➔ Be clear with Leaders and Managers about what you need to succeed
➔ If you have experience, share it. Good or bad. Lead newbies
An Agile Transformation is a big investment and deserves attention and participation at all levels.

18. Planning Your
Path to Agility®

19. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
THE PATH TO AGILITY®
Your business outcomes are the goal
IDENTIFY YOUR REASON FOR CHANGE
Business outcomes are always the focus and The Path to
AgilityⓇ
serves your goals.
CREATE A PATH SPECIFIC TO YOUR
NEEDS
By identifying your primary business outcomes, we tailor a
roadmap that incorporates your unique needs,
opportunities, and challenges to ensure you end up in the
right place.
LEAD WITH CONFIDENCE
Change is never easy and beginning with the end in mind
you can provide clear messaging, guidance, and principles
offering clear direction to your entire organization.
INVOLVE EVERYONE
Since your business results are best achieved by everyone
working together, The Path to AgilityⓇ
creates a way for
you to work across departments, engage at all levels, and
share common outcomes as a whole team.

20. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
BUSINESS OUTCOMES
Share your experience with this topic
go to:
http://bit.ly/AV0115
Which business outcome is most
important to you?

21. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
BUSINESS OUTCOMES
Share your experience with this topic

22. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
THE PATH TO AGILITY®
Deliver Business Outcomes with a Proven Agile Transformation Framework
ALIGN
Measurable business objectives are aligned with the Agile
initiative and communicated across the organization.
LEARN
Through Agile training and coaching, teams and leadership are
equipped with new techniques and an understanding of how an
Agile mindset can drive teamwork, visibility, predictability, and
success.
PREDICT
Teams harden practices and become more disciplined in order to
deliver working product in a predictable and iterative manner.
ACCELERATE
After teams become predictable, coaches can focus on
organizational improvements that will optimize full delivery and
shorten time to market.
ADAPT
Agile is permeating through the entire organization. Teams
become empowered; executive leadership can focus on driving
strategy and responding to ever-changing market demands.

23. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
ABOUT AGILE VELOCITY SERVICES
Finding the right fit for your organization
If you need to work on your foundational
practices...
We offer Private Training that helps employees build a common
base of practices for an Agile transformation.
If you need to re-focus...
Our customized Agile Assessment services will identify gaps,
establish a baseline for the transformation, and determine key
next steps for achieving your goals.
If you feel stuck mid-transformation...
Our Agility Tune-up service is customized to target the most
pressing challenges or sticking points that are keeping your team
from achieving desired outcomes.
If you need ongoing support during your
transformation...
Our Agile Transformation services are based on our Path to
Agility®
Transformation framework, helping orgs build the
capabilities needed to achieve business outcomes with
confidence.
Email us at
info@agilevelocity.com

24. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
CLOSING POLL
Share your feedback on this webinar
Was this actionable for you?
go to:
http://bit.ly/AV0115

25. PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
CLOSING POLL
Share your feedback on this webinar

26. Questions &
Answers
?