Adopting DevOps will have major impacts on many organization aspects since DevOps is not only technical but mainly Business, Organizational and Cultural oriented initiative. This is the reason why the success factors of DevOps implementation should be measured by business KPIs such as ROI (Return On Investment), TTM (Time To Market), OTC (Order To Cash) or others business parameters. “The 7 habits of Highly Effective Organization that Embraced DevOps” presentation will help organizations to better understand the habits they need to adopt while implementing DevOps in order to achieve the business goals.

1. The 7 habits of Highly Effective
Organizations that Embrace DevOps
Oded Tamir - Oded@agilesparks.com
7 Essential steps to adopt DevOps
DevOps Israel 2015

2. Oded Tamir
AgileSparks - Agile Coach
Previous Roles:
Ness Tec. – VP Global Projects Management
Amdocs - Manage Services and Operation Processes
Beit Berl College - CIO
Many years of experience with:
• Global IT project management
• Projects performance improvements
• Organization Change Management
• Agile implementation

3. About This Presentation
Inspired by the book :
“The 7 habits of Highly Effective People” by
Stephen R. Covey
This presentation will present 7 pragmatic
processes that will support organizations with
adopting DevOps and getting the most of it

4. 7. Measure everything
and continue
improving the
cycle
D - Continuous ….. Improvement
The 7 Habits – The Model
1. Start with your
vision and goals
2. Focus on your
value stream
A- The Initiation Point
3. Build professionalism
look at the details
and fix everything
4. Optimize the whole
and focus on the
flow
B- Build the process Infrastructure
5. Build Trust - break
the silos
6. Manage the change
build the culture
C-Build the organization Infrastructure

5. The 7 Habits
1. Start with your
vision and goals
2. Focus on your
value stream
3. Build professionalism
look at the details
and fix everything
4. Optimize the whole
and focus on the
flow
5. Build Trust - break
the silos
6. Manage the change
build the culture
7. Measure everything
and continue
improving the
cycle
A- The Initiation Point
B- Build the process Infrastructure C-Build the organization Infrastructure
D - Continuous ….. Improvement

6. DevOps Goals Should be Business Goals
DevOps is Business Not Technical Initiative
Analysis Dec QA OpsVision Value
+DevOps
=Fast
Short
Effective
Quality ValueVision

7. Changes in the expectations from the CIO/ VP Technology
Business & IT Alignments

8. DevOps Goals should be aligned with your business goals
Forester Study - 2012
51%
30%
Business Expectations – Within 6 Month
IT Deliver capabilities – 6-12 Month

9. Habit No. 2–
Focus on your value stream
CIO
BA Dev QA OP
The Value Stream

10. Habit No. 2 –
Focus on your value stream
Product Discovery
and Analysis
Dev 2 Build
CI
System Test Environments
and Deployment
Release & Release
Management
Feedback
Understand your bottlenecks

11. http://www.ibm.com/developerworks/library/d-adoption-paths/
IBM DevOps Maturity Model
Maturity Models
Maturity models can help to Identify
“Where you are?”
and to define
“Where would you like to be?”

12. The 7 Habits
B & C Are the Infrastructure for the whole Building
1. Start with your
vision and goals
2. Focus on your
value stream
3. Build professionalism
look at the details
and fix everything
4. Optimize the whole
and focus on the
flow
5. Build Trust - break
the silos
6. Manage the change
build the culture
7. Measure everything
and continue
improving the
cycle
A- The Initiation Point
B- Build the process Infrastructure C-Build the organization Infrastructure
D - Continuous ….. Improvement

13. The 7 Habits
1. Start with your
vision and goals
2. Focus on your
value stream
3. Build professionalism
look at the details
and fix everything
4. Optimize the whole
and focus on the
flow
5. Build Trust - break
the silos
6. Manage the change
build the culture
7. Measure everything
and continue
improving the
cycle
A- The Initiation Point
B- Build the process Infrastructure C-Build the organization Infrastructure
D - Continuous ….. Improvement

14. The Zoom View
Look at the
details and fix
everything
The Wide View
Look at the flow
and optimize the
whole

15. http://www.oprah.com/health/How-to-Change-Your-Bad-Habits
Habit No. 3
Build professionalism - Look at the details and fix
everything
Bad habits are everywhere

17. If you're doing something
more than twice, you should
think about converting it into
an automated task

18. Habit No. 4
Optimize the whole and focus on the flow
If each subsystem, regarded separately, is made to operate with maximum
efficiency, the system as a whole will not operate with utmost efficiency. -
General Systems Theory (Lars Skyttner)

19. It does not matter how fast we can build.
It does not matter how fast we can test.
What matters is
How fast we can get through the entire loop.
Habit No. 4
Optimize the whole and focus on the flow
The Lean Startup - By Eric Ries

20. The 7 Habits
1. Start with your
vision and goals
2. Focus on your
value stream
3. Build professionalism
look at the details
and fix everything
4. Optimize the whole
and focus on the
flow
5. Build Trust - break
the silos
6. Manage the change
build the culture
7. Measure everything
and continue
improving the
cycle
A- The Initiation Point
B- Build the process Infrastructure C-Build the organization Infrastructure
D - Continuous ….. Improvement

21. Habit No. 5
Build Trust - Break the silos
http://www.callruby.com/the_watercooler/2013/01/how-to-break-down-silos-in-your-business/
The Value Stream Flow

22. Habit No. 5
Trust is NOT “Soft” it has direct link to the “Bottom Line”

23. Habit No. 5
5 Waves of Trust
Req – Dev – Test – Op

24. http://rammexcomm.com/working-
globally2/features.php?feature=stats
Organization Culture –
The Iceberg Model
Habit No. 6
Manage the change - Build the Culture

25. http://seapointcenter.com/what-if-you-changed/
Resistance
to Change
Habit No. 6
Manage the change - Build the culture
Kurt - Lewin change model
Support
Change

26. The 7 Habits
1. Start with your
vision and goals
2. Focus on your
value stream
3. Build professionalism
look at the details
and fix everything
4. Optimize the whole
and focus on the
flow
5. Build Trust - break
the silos
6. Manage the change
build the culture
7. Measure everything
and continue
improving the
cycle
A- The Initiation Point
B- Build the process Infrastructure C-Build the organization Infrastructure
D - Continuous ….. Improvement

27. Habit No. 7
Measure everything and continue improving the cycle

29. Continuous Delivery - Jez Humble

30. The 7 Habits – The Model
1. Start with your
vision and goals
2. Focus on your
value stream
3. Build professionalism
look at the details
and fix everything
4. Optimize the whole
and focus on the
flow
5. Build Trust - break
the silos
6. Manage the change
build the culture
7. Measure everything
and continue
improving the
cycle
A- The Initiation Point
B- Build the process Infrastructure C-Build the organization Infrastructure
D - Continuous ….. Improvement

31. ?
Thanks
Oded Tamir
Oded@agilesparks.com