Measure online marketing goals, business objectives and leads captured from each of your social media channels. Use dynamic calculations to visualize:
IMPRESSIONS & REACH
Watch your brand awareness growth in the social channel by looking at the total of new subscribers and reach with impressions categorized by network.
CONTENT ENGAGEMENT
By looking at the % of interactions (shares, retweets, likes, etc.) by the # of impression, track how well you content is engaging your followers.
REFERRALS BY NETWORK
Use bitly links to see deeper insights on 2nd and 3rd generation traffic. Track lead conversions and attribute an ROI to the social channel.
DYNAMIC CALCULATIONS
Enter your data from multiple social tools or networks and automatically have it populate into chart visualizations.
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Social Media Channel Analytics Dashboard (Excel Template)
1. Facebook 8 -17
Twitter 8 -5
LinkedIn 7 1
Other 0
Total 23 -21
Facebook 20,200 4,000
Twitter 72,458 14,958
LinkedIn 724 424
Total 93,382 19,382
Twitter LinkedIn
Sept. Impressions 20,200 72,458 724
Interactions 390 227 6
Engagement 12.0% 0.3% 58.0%
YTD Impressions 147,581 255,486 4,220
Interactions
Engagement
Benchmark Engagement 1.5% 0.50% 1.00%
New Videos Views Views TD Subscribers Increase MOM
YouTube 0 17 3,407 5 0.0%
Sept. YTD Last Month MOM
6 70 18 -12
Total Clicks 116 100 243 -127
40 419 25 15
4 30 12 -8
2 25 6 -8
50.00% 83.33% 50.00% 100.00%
Social Lead Conversion Dashboard xx/xx/2014
Total New Subscribers MOM = Month over Month To update Awareness:
23 New Subscribers Increase MOM Step 1: Fill out SocialData tab with new data under the month column - charts to automatically update
Step 2: Go to Social Dash and change new subscriber and Monthly Impressions column Letter in calculation (i.e. all B's c Total should update
New Subscribers YTD Step 3: Manually calculate MOM and color red or green
277
Subscriber Growth MOM
Other = YouTube Subscribers
Total Subscriber Reach Monthly Impressio Increase MOM
19,648
Interactions= FB: Likes, Shares & Comments; TW: Mentions, Retweets & Clicks
Unique Impressions YTD
407,332
Facebook
To update Engagement:
Step 1: Fill out month column by changing the column to the current month on the data sheet
Step 2: YTD, should update automatically
Chart should update automatically
Impressions= Number of people reached
Interactions = industry standard KPIs (mentions, shares, retweets etc.)
To update Conversions: (this is from Google Analytics and Bit.ly for secondary clicks)
Step 1: Fill out content data on SocialData tab for leads, content and referrals
# Bit.ly Links Step 2: For Bit.l # created that month, go to account and create a new bundle for the month. Then go to bitmarks by date and add monthl
Step 3: Change letter of column to the current month on the data sheet - data should update
Site Referrals Step 4: Click on chart and data/Source - Point to new column of data for the pie on SocialData Shee
Contact Us Clicks
Total Conversions
% Conversions
Conversion = Contact Us Inquiry
Source: Facebook Insights, Twitter, XXXXX 2014 unfunnel.com
4. Q3 Q4 Q1 Q2 TOTALS
Total Clicks YTD 100
Contact Us Links Clicked 14 12 4 30
New Bit.ly's created 18 46 6 70
25
Social Media Analytics (FY14)
5. FACEBOOK
Page Impressions: The total number of times any Facebook user (fan or non fan) could have potentially se
Users: The number of unique users (fans or non fans) that have seen an any content associated with your
Fan: The number of impressions generated by the people that have liked your page.
User Post: The number of impressions generated from user posts to your wall
Page Post: The number of impressions generated from comments on your Page posts.
Mention: The number of impressions generated by people who have tagged your Facebook page in a post
Organic: The number of times your posts were seen in News Feeds or Tickers or on visits to your Page. Th
Viral: The number of impressions generated from a story published about your Page (aka from a Page Pos
Paid: The number of impressions generated from a Sponsored Story or Ad pointing to your Page.
New Fans: The number of new Facebook users that have liked your Page over the duration of your report.
'Unliked' Your Page: The number of Facebook users that have unliked your Page over the duration of your
Reach: The number of unique people who saw any content about that post. This will include both fans and
Engaged Users: The number of people who clicked anywhere in your post without generating a story plus t
Talking: The number of people who have created a story from this post. Stories are created when someone
Likes: The number of people who liked this post.
Comments: The number of people that commented on this post.
Shares: The number of people that have shared this post.
Engagement: Engagement is a ratio of engaged users to reach. As an example, a post with 4 engaged use
6.
7.
8. [1] John Joaquim:
Hey Jude
[2] John Joaquim:
Change targets due to last few months results