Introduction to GOV.UK
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Introduction to GOV.UK

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Introduction to GOV.UK - why it replaced Directgov, Businesslink and government departmental websites, and its key features. Presentation by Louise Russell from the Department for Communities and ...

Introduction to GOV.UK - why it replaced Directgov, Businesslink and government departmental websites, and its key features. Presentation by Louise Russell from the Department for Communities and Local Government (DCLG).

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  • more than 30 million visits a month
  • beta – task completion from c60% to c70%
  • DirectGov - c 120 seconds GOV.UK - c 80 seconds 100,000 days a year
  • Half the people Less than half the cost 7 x the output
  • We ’ re applying similar disciples to departmental sites - reducing costs by creating common templates and publishing tools. Departments still have effective and differentiated web presences, full of content they provide and control, but more consistent design and navigation will ensure users can easily get to the content they want. People shouldn ’ t have to know how government is structured to find the information they need, so we ’ re also playing close attention to how information is structured and tagged – making it easy to search across government. So, for instance, users can find out about a policy or service without having to know, before they start, which department is responsible.

Introduction to GOV.UK Presentation Transcript

  • 1. Really Useful WorkshopGetting the most out of GOV.UK
  • 2. Agenda• Introduction to the workshop• GOV.UK – a new concept• Finding your way around Inside Government• Break• Practical Workshop• Feedback• Transparency and Open data
  • 3. Contact detailsLouise Russell, Head Of Local Links and Programmelouise.russell@communities.gsi.gov.ukAbby Rudland, Programme Communications Managerabby.rudland@communities.gsi.gov.uk
  • 4. How did we get here?
  • 5. In 2004 thegovernment webwent from alooselycoordinatedcollection ofwebsites...
  • 6. directgov businesslinkto somethinga bit simpler...
  • 7. A tremendousachievement,which broughtenormous directgov businesslinkbenefits,but it’s time tomove on again
  • 8. The web is now mainstreamUsers expect high quality serviceexperiencesAnd businesses know how todeliver them
  • 9. directgov businesslink directgov businesslinkWe’ve gonefrom this...
  • 10. GOV.UK Mainstream Users & Needs...to a singledomain Specialist Users & Needs
  • 11. Simpler, Clearer, Fasterservices for UsersSavings and Innovationfor Government
  • 12. Simpler
  • 13. Clearer
  • 14. Faster
  • 15. Savings
  • 16. Common platform for hosting,fewer systems, less duplication ofeffort
  • 17. Innovation
  • 18. We’re doing less
  • 19. We’re doing less
  • 20. We’re focused on tasks - gettingto the ‘quick do’
  • 21. We’re optimising for the common case but notignoring the edge case