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Really Useful Workshop

Getting the most out of
        GOV.UK
Agenda
• Introduction to the workshop
• GOV.UK – a new concept
• Finding your way around Inside Government

• Break

• Practical Workshop
• Feedback
• Transparency and Open data
Contact details

Louise Russell, Head Of Local Links and
  Programme
louise.russell@communities.gsi.gov.uk
Abby Rudland, Programme Communications
  Manager
abby.rudland@communities.gsi.gov.uk
How did we get here?
In 2004 the
government web
went from a
loosely
coordinated
collection of
websites...
directgov   businesslink
to something
a bit simpler...
A tremendous
achievement,
which brought
enormous           directgov   businesslink

benefits,
but it’s time to
move on again
The web is now mainstream

Users expect high quality service
experiences

And businesses know how to
deliver them
directgov    businesslink

               directgov      businesslink

We’ve gone
from this...
GOV.UK

                 Mainstream
                 Users &
                 Needs
...to a single
domain           Specialist
                 Users &
                 Needs
Simpler, Clearer, Faster
services for Users
Savings and Innovation
for Government
Simpler
Clearer
Faster
Savings
Common platform for hosting,
fewer systems, less duplication of
effort
Innovation
We’re doing less
We’re doing less
We’re focused on tasks - getting
to the ‘quick do’
We’re optimising for the common case but not
ignoring the edge case
Introduction to GOV.UK
Introduction to GOV.UK

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Introduction to GOV.UK

Editor's Notes

  1. more than 30 million visits a month
  2. beta – task completion from c60% to c70%
  3. DirectGov - c 120 seconds GOV.UK - c 80 seconds 100,000 days a year
  4. Half the people Less than half the cost 7 x the output
  5. We ’ re applying similar disciples to departmental sites - reducing costs by creating common templates and publishing tools. Departments still have effective and differentiated web presences, full of content they provide and control, but more consistent design and navigation will ensure users can easily get to the content they want. People shouldn ’ t have to know how government is structured to find the information they need, so we ’ re also playing close attention to how information is structured and tagged – making it easy to search across government. So, for instance, users can find out about a policy or service without having to know, before they start, which department is responsible.