Falcon Invoice Discounting: Unlock Your Business Potential
Developing A Lean Culture by Gregg Miner
1. SCORE Business Systems Sustained Performance Through Engagement and Metrics AME Champions Meeting Montreal, Canada August 5 – 7, 2009
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33. SCORE Business Systems Engaged employees are more than satisfied and more than loyal; they are emotionally connected to you. They go out of their way to show their association with your company, they become an active promoter of your business, and support you during good and bad times. In the end, they make you more money. SCORE Business Systems, LLC All Rights Reserved August 6, 2009
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35. SCORE Business Systems SCORE Business Systems, LLC All Rights Reserved August 6, 2009 So the next question is how do you achieve the level of engagement where your employees are truly influencing your financial performance and customer satisfaction?
36. SCORE Business Systems SCORE Business Systems, LLC All Rights Reserved August 6, 2009 The primary driver is organizational alignment.
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39. SCORE Business Systems Leadership Mission/Vision Financial Values Social/Evn. Values Management Culture Partnership Culture Win-Win Shared Rewards Basic Trust Recognition Excellence Listening Competence Respect Mutual Influence Mutual Assistance Joint Decisions Long-term view Aligned Engagement By meeting mutual needs Attitude Philosophy Behavior Sustained Success FOCUS HERE TO GET HERE SCORE Business Systems, LLC All Rights Reserved August 6, 2009
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43. SCORE Business Systems Implementation Process Part 1 HELP™ SCORE Business Systems, LLC All Rights Reserved August 6, 2009
44. SCORE Business Systems Implementation Process Part 2 HELP™ SCORE Business Systems, LLC All Rights Reserved August 6, 2009