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Lean Management

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Introduction to Lean Management given at Abu Dhabi International Book Fair 2015.

Published in: Business

Lean Management

  1. 1. Lean Management Andreas Hägglund
  2. 2. Lean Management Lean is about maximizing customer value while minimizing waste. Creating more value for customers with fewer resources through continuous improvement.
  3. 3. The Roots • Venice boatbuilders • Toyota Production System • KaiZen & Lean Management • The Goal • Total Quality Management • W Edwards Deming • Taiichi Ohno • Hirotaka Takeuchi • Eliyahu M Goldratt
  4. 4. The Lean House Transparency & Visualization Continuous Improvement Respect for people & Empowerment Value Continous Process Flow Organizational Learning System’s Thinking
  5. 5. Systems Thinking People Process Structure
  6. 6. Organizational learning Plan Do Check Adjust Think again Assume
  7. 7. Organizational learning Plan Do Check Adjust Think again Assume
  8. 8. Organizational learning Plan Do Check Adjust Think again Assume
  9. 9. Visualization • Visualize the workflow • Visualize the work • Empower people Because: • Provides feedback • Answers questions not asked
  10. 10. Visualize the workflow To do Doing Done
  11. 11. Visualize the work To do Doing Done Find speakers Schedule sessions Market event Find moderators Describe sessions Translate texts Build Venue Evaluate project Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Design venue Design catalobue Set up website
  12. 12. Hightlighting problems To do Doing Done Find speakers Schedule sessions Market event Find moderators Describe sessions Translate texts Build Venue Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Design venue Design catalobue Set up website Evaluate project
  13. 13. Increasing transparency To do Doing Done Find speakers Schedule sessions Market event Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Design venue Design catalobue Set up website Reviewing Build Venue Translate texts Evaluate project
  14. 14. Collaborating To do Doing Done Find speakers Schedule sessions Market event Find moderators Describe sessions Translate texts Build Venue Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Design venue Design catalobue Set up website Reviewing BobtheBuiderAndreas Translate texts Evaluate project
  15. 15. Adding work To do Doing Done Find speakers Schedule sessions Market event Find moderators Describe sessions Translate texts Build Venue Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Design venue Design catalobue Set up website Reviewing BobtheBuider Describe sessions Translate texts Describe sessions Translate texts Describe sessions Translate texts Describe sessions Translate texts Design catalobue Set up website Andreas Translate texts Evaluate project
  16. 16. Answering questions not asked To do Doing Done Find speakers Schedule sessions Market event Find moderators Describe sessions Translate texts Build Venue Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Design venue Design catalobue Set up website Reviewing BobtheBuider Describe sessions Translate texts Describe sessions Translate texts Describe sessions Translate texts Describe sessions Translate texts Design catalobue Set up website Andreas Translate texts Evaluate project Find moderators Describe sessions Translate texts Find moderators Describe sessions Translate texts Design venue Design catalobue Set up website
  17. 17. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... Identify the valuestream Write draft Review IlllustrateFinalize Publish Distribute
  18. 18. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... Shorten it Write draft Review IllustrateFinalize Publish Distribute
  19. 19. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... Optimize the whole Useless by itself Involves many people Write draft Review IllustrateFinalize Publish Distribute
  20. 20. ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... Optimize the whole Learning opportunities Write draft Review IllustrateFinalize Publish Distribute
  21. 21. Are you to busy to improve? Slide removed for copyright reasons. Slide used during presentation can be found at https://hakanforss.wordpress.com/too-busy-to-improve/
  22. 22. RespectDo You... ...Support your staff ...Control your staff ”A bad system will beat a good man everytime”
  23. 23. Empowerment
  24. 24. Flow Removing the bottle neck is the fastest way to improve Increasing flow is the best way to get feedback
  25. 25. Continuous improvements Local optimization Unnecessary documents Unnecessary queues & wait Multiple approvals Inadequate resources Resource optimization
  26. 26. Resource optimization • Produces low quality products that are delivered late Because • No chance of making up time • No time to find defects • No time to do rework
  27. 27. Speed optimization • Usually translates to high quality products with higher Return on Investment Because • More time to find defects • More time to make money
  28. 28. Different types of waste • Mura – Uneveness • Muri – Overburden • Muda – Waste / Uselessness
  29. 29. 7 types of uselessness 1. Defects 2. Overproduction 3. Damage 4. Waiting 5. Inventory 6. Movement 7. Processing & work in progress
  30. 30. It’s a way of thinking
  31. 31. ”The more inventory a company has the less likely it is that it will have what it need” ”The more work in progress a company has, the less likely it is that it can handle changes”
  32. 32. How to start
  33. 33. Go See For Yourself
  34. 34. Reward the right behavior Do you reward solving problems or maintaining status quo
  35. 35. Start where you are
  36. 36. Summary Transparency & Visualization Continuous Improvement Respect for people & Empowerment Value Continous Process Flow Organizational Learning System’s Thinking
  37. 37. What industries are suitable?
  38. 38. ”If you keep doing what you’ve always done, you will keep getting what you’ve always got” ”Learning is not compulsary, neither is survival”
  39. 39. Thank you! Sign up for more sessions at Adibf2015.sched.org #ADIBF2015Pro

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