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The Impact of Web 2.0
on Financial Services
Beyond Facebook, YouTube and blogs
1 is Web 2.0?
 What
2Opportunity and risk
3 of engagement
 Rules
4Peer-to-peer financial
 services
1 is Web 2.0?
 What
Conversation
Social media
  building blocks

                               presence


                  sharing                 relationships


                               identity


               conversations                  trust


                                groups
Social media
  building blocks

                        p
                    s        r

               =    c
                        id
                             t
                        g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
2Opportunity and risk
The power of
“someone like me”
Control   Message

                    Conversation




                               In uence
?
Advertising isn’t the
  most effective
Popularity   Head              Long tail




                    Products
3 of engagement
 Rules
You Rock!
Build your fan base by
    helping them...
You Suck!
MySpace




Facebook


               Flickr
Follow the
    conversation...
4Peer-to-peer financial
 services
Questions & discussion




This presentation and associated notes are available at:
http://zum.io/2008/02/27/investor-weekly-presentation
This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 2.5 Australia
License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/2.5/au/ or
send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.

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The Impact Of Web 2.0 On Financial Services